Top 100 Virtual Receptionist Companies

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Top 100 Virtual Receptionist Companies

The Best of November 2024

Looking for a top virtual receptionist company?

Quality assurance of all of your incoming inquiries is a crucial function of customer service, but can be a time suck. Virtual receptionist services are designed to address this challenge. 

Jump to Most Reviewed Companies

List of the Best Virtual Receptionist Services

  • 31
    (45 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.7
    • Would Recommend

      4.9
    • $5,000+
    • 1,000 - 9,999 employees
    • Lexington, KY

    Helpware is a call center located in Los Angeles that was founded in 2015. Their team of around 135 employees specializes in voice services, non-voice BPO and back-office services, HR consulting and outsourcing, transcription, and more.

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    Clients

    • DoorDash

    Industries

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  • 32
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    Call Masters BPO is a call center company. Launched in 2021, the team focuses on call center services. Their midsize firm is Sheridan, Wyoming-based.
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    Industries

  • 33
    (6 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      5.0
    • Would Recommend

      4.9
    • $5,000+
    • 50 - 249 employees
    • Austin, TX

    Outsourcing firm ContactWorks is based in Austin, Texas. They were founded in 2004  and now employ a team of 20 that specializes in voice services for clients in the financial & business services and healthcare industries.

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    Clients

    • Fonality

    Industries

  • 34
    (3 Reviews) 4.7
    • Timeliness

      4.7
    • Service Excellence

      4.7
    • Value

      4.7
    • Would Recommend

      4.7
    • Undisclosed
    • 1,000 - 9,999 employees
    • Mandaluyong, Philippines

    EMAPTA is an IT staff augmentation company. Launched in 2010, the company is headquartered in Mandaluyong, Philippines; Makati, Philippines; Makati, Philippines and Makati, Philippines. The large team specializes in IT staff augmentation, finance & accounting outsourcing (FAO), voice services, other digital marketing, and more.

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    Industries

  • 35
    (13 Reviews) 4.7
    • Timeliness

      3.0
    • Service Excellence

      2.8
    • Value

      3.0
    • Would Recommend

      4.7
    • Undisclosed
    • 250 - 999 employees
    • Duluth, GA

    Moneypenny is a call answering and managed live chat firm based in Duluth, Georgia, that was established in 2000. Their team of over 1000 employees answers calls and live chats for mid-market and large companies looking for more personalized service.

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    Clients

    • Eagle Bioscience

    Industries

  • 36
    (18 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      4.8
    • $1,000+
    • 50 - 249 employees
    • Berkeley, CA

    Wing Assistant, a back office outsourcing company, was established in 2018. Their midsize team is located in Berkeley, California. Their services include back office outsourcing, customer service outsourcing, sales outsourcing, call center services, and more.

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    Industries

  • 37
    (31 Reviews) 4.6
    • Timeliness

      1.6
    • Service Excellence

      1.6
    • Value

      1.6
    • Would Recommend

      4.6
    • Undisclosed
    • 1,000 - 9,999 employees
    • Portland, OR

    AnswerConnect is a contact center solutions firm based in Portland, Ore. Established in 2002, they have 38 employees, and offer a wide variety of voice-oriented customer service options. Their solutions include voice and non-voice BPO/back office services.

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    Clients

    • UCLA

    Industries

  • 38
    (11 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.0
    • Would Recommend

      4.8
    • $10,000+
    • 250 - 999 employees
    • Overland Park, KS

    1840 & Company is a call center service launched in 2014. The midsize team focuses on call center services, sales outsourcing, customer service outsourcing, back office outsourcing, and more. The company is in Overland Park, Kansas and Makati, Philippines.

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    Clients

    • Groupon

    Industries

  • 39
    (5 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees

    Bottleneck Virtual Assistants is a business process outsourcing agency founded in 2016. Based in Springfield, Mo., the team of 15 employees specializes in non-voice BPO/back office services and voice services.

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    Industries

  • 40
    (6 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Kyiv, Ukraine

    Intellink is a Data management company in Ukraine. Founded in 2020, they have over 50 employees with clients in hospitality, education, transportation, medicine, and consumer products. Their services include Data annotation and Data collection. 

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    Clients

    • EcoSoft

    Industries

  • 41
    (5 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Philadelphia, PA

    Outsourcing Business Solutions is a Philadelphia, Pennsylvania-based marketing strategy company. They offer marketing strategy, web development, back office outsourcing, accounting, and more and were founded in 2020.

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    Industries

  • 42
    (6 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Columbus, GA

    Voice Link of Columbus, Inc. Is a phone answering service. The small Columbus, Georgia-based firm was established in 1989. Their services include voice services.

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    Industries

  • 43
    (3 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Cluj-Napoca, Romania

    FSPGlobal is a call center founded in 2008. They are based in Cluj-Napoca, Romania and have a midsize team. The company provides voice services.

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    Industries

  • 44
    (24 Reviews) 4.2
    • Timeliness

      0.6
    • Service Excellence

      0.6
    • Value

      0.6
    • Would Recommend

      4.3
    • Undisclosed
    • 50 - 249 employees
    • Tampa, FL

    AnswerFirst is a telecommunications agency in Tampa, Fla. Founded in 1998, they have about 58 employees that serve a variety of clients in the IT, healthcare, and real estate sectors. AnswerFirst provides voice services and non-voice BPO and back office services.

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    Industries

  • 45
    (20 Reviews) 4.5
    • Timeliness

      3.5
    • Service Excellence

      3.4
    • Value

      3.4
    • Would Recommend

      4.5
    • Undisclosed
    • 50 - 249 employees
    • Salt Lake City, UT

    Davinci Virtual Office Solutions is a call answering company of 82 employees, which was founded in 2005. Based in Salt Lake City, they offer voice services. They serve small and midmarket businesses in a variety of industries, including healthcare, real estate, business, and financial services.

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    Clients

    • Verneccia Lashay Fashion and House

    Industries

  • 46
    (6 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      5.0
    • Value

      4.7
    • Would Recommend

      4.8
    • Undisclosed
    • 250 - 999 employees
    • Bernards, NJ

    Call center service LawyerLine was established in 2009. They are in Easton, Pennsylvania and Basking Ridge, New Jersey and have a midsize team. LawyerLine provides voice services.

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    Clients

    • Wes Bailey Attorney at Law, LLC

    Industries

  • 47
    (10 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 1,000 - 9,999 employees
    • Davao City, Philippines

    Launched in 2006, six eleven global services and solutions is a call center service. The company specializes in call center services, sales outsourcing, back office outsourcing, customer service outsourcing, and more and has a large team. The company is in Davao City, Philippines and Davao City, Philippines.

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    Industries

  • 48
    (7 Reviews) 4.6
    • Timeliness

      2.1
    • Service Excellence

      2.0
    • Value

      2.1
    • Would Recommend

      4.7
    • Undisclosed
    • 250 - 999 employees
    • Portland, OR

    Ruby Receptionists is a voice services firm based in Portland, Oregon, that was established in 2003. Their team of more than 250 employees offers voice call support, appointment management, and conventional answering services.

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    Clients

    • Conroy Consults

    Industries

  • 49
    (31 Reviews) 4.6
    • Timeliness

      4.6
    • Service Excellence

      4.6
    • Value

      4.3
    • Would Recommend

      4.5
    • $1,000+
    • 250 - 999 employees
    • Miami Beach, FL

    Uassist.ME is a virtual assistance services firm founded in 2009. Based in El Salvador, the team of over 150 employees specializes in non-voice BPO/back office services, voice services, and HR services.

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    Clients

    • Facebook

    Industries

  • 50
    (4 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • Pasig, Philippines

    Tru29 Solutions Inc. is an outsourcing solutions provider from Pasig City, Philippines, and with a second location in Costa Mesa, Calif. Founded in 2015, their team of 50+ employees provides voice services, non-voice BPO, back-office services, social media marketing, and more. Their main clients are small businesses in financial, consumer products, and e-commerce industries, among others.

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    Clients

    • Casera

    Industries

  • 51
    (6 Reviews) 4.9
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      5.0
    • Would Recommend

      4.9
    • $1,000+
    • 10 - 49 employees
    • Lahore, Pakistan

    HiredSupport is a non-voice bpo/back office services company founded in 2015. Their midsize team is in Rancho Cucamonga, California and Lahore, Pakistan. Their services include non-voice bpo/back office services, voice services, and transcription.

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    Clients

    • HealthyStuff.com

    Industries

  • 52
    (45 Reviews) 4.6
    • Timeliness

      3.8
    • Service Excellence

      3.8
    • Value

      3.7
    • Would Recommend

      4.6
    • Undisclosed
    • 10 - 49 employees
    • King of Prussia, PA

    Specialty Answering Service is a call center outsourcing firm based in King of Prussia, Penn. Founded in 1985, they have about 30 employees and work with a national network of freelance customer support specialists. Their services consist of voice customer support and non-voice business process outsourcing.

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    Clients

    • Bausch+Lomb

    Industries

  • 53
    (5 Reviews) 4.5
    • Timeliness

      4.5
    • Service Excellence

      4.5
    • Value

      4.8
    • Would Recommend

      4.6
    • $1,000+
    • 250 - 999 employees
    • New Delhi, India

    Founded in 2011, Call2Customers is an outsourced call center in New Delhi, India with roughly 250 employees who provide voice and BPO services. They focus on B2B lead generation and B2C telemarketing for clients.

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    Clients

    • BETA IT

    Industries

  • 54
    (32 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Ottawa, Canada

    Sales Nash is a content marketing company. Their small team is headquartered in Ottawa, Canada. The company focuses on content marketing, email marketing, voice services, and non-voice bpo/back office services.

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    Clients

    • CDS Global Cloud
    • Yodeck
    • Productive.io
    • Concordia Universcity

    Industries

  • 55
    (4 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $10,000+
    • 50 - 249 employees
    • Durban, South Africa

    Ec3 South Africa is a specialist outsourced contact center company based in Durban, South Africa. The company, founded in 2013, has more than 50 employees and provides voice services and non-voice BPO/back office services. Ec3 serves enterprise and mid-market companies in various industries that include telecommunications, automotive, and financial services. 

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    Clients

    • Mix Telematics

    Industries

  • 56
    (3 Reviews) 4.3
    • Timeliness

      4.7
    • Service Excellence

      4.3
    • Value

      4.3
    • Would Recommend

      4.7
    • $1,000+
    • 250 - 999 employees
    • Calgary, Canada

    Headquartered in Calgary, Canada, Line One Contact Centres Inc is a telephone answering service. The midsize team focuses on voice services, non-voice bpo/back office services, and business consulting. The firm was launched in 2001.

    Read More

    Industries

  • 57
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $25,000+
    • 50 - 249 employees
    • Oulad Bouʼabid, Morocco
    Customer service outsourcing company CALLINNOV is in Oulad Bouʼabid, Morocco. The midsize agency was launched in 2010. Their services include customer service outsourcing, call center services, and back office outsourcing.
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    Clients

    • TekTV Shop

    Industries

  • 58
    (15 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • Varna, Bulgaria

    Customer Umbrella is a non-voice bpo/back office services and call center service in Varna, Bulgaria. The midsize firm was launched in 2010. Their team offers non-voice bpo/back office services and voice services.

    Read More

    Industries

  • 59
    (27 Reviews) 4.5
    • Timeliness

      0.8
    • Service Excellence

      0.9
    • Value

      0.8
    • Would Recommend

      4.4
    • Undisclosed
    • 250 - 999 employees

    Evoice is a phone services firm headquartered in Los Angeles California, that was established in 1995. Their team of over 1,000 employees offers voice services, transcription, inbound appointment scheduling, and virtual receptionist services.

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    Clients

    • Fire Recovery USA

    Industries

  • 60
    (20 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Torreón, Mexico

    Founded in 2014, Remote Team Solutions is an HR services company headquartered in La Laguna, Mexico, with a secondary location in Las Vegas. Their team of around 10 focuses on HR consulting and non-voice BPO/back office services.

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    Clients

    • Now Prop Preservation LLC

    Industries

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