Veta Virtual

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Veta Virtual Receptionist is a phone answering service. They are headquartered in Toronto, Canada and have a small team that provides voice services. The company was founded in 2020.

Client Insights

Industry Expertise

Legal

25%

Advertising & marketing

10%

Business services

10%

Financial services

10%

Manufacturing

10%

Other industries

10%

Arts, entertainment & music

5%

Government

5%

Medical

5%

Client Size Distribution

Small Business (<$10M) 80%

Midmarket ($10M - $1B) 20%

Common Project Size

<$10K 32 projects

$10K-$49K 8 projects

$50K-$199K 3 projects

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
52 Reviews

Veta Virtual was hired by AcuBoston.com, an acupuncture clinic providing custom East Asian Herbal therapy to patients in Massachusetts. As a virtual answering service, Veta Virtual was responsible for handling all the company's phone calls from Monday to Friday, 9 am to 9 pm. They were tasked with relaying information to potential and current patients, taking messages, and connecting patients to practitioners in urgent situations. The clinic's president praised Veta Virtual for their professionalism and the good value for cost they offered.

In another project, a law firm engaged Veta Virtual to help with their reception needs. The firm sought out Veta Virtual through an online search, choosing them for their close geographic location. The law firm partner commended Veta Virtual for their excellent reception coverage services.

RevFuel, a sales and marketing agency, hired Veta Virtual to manage their inbound customer service. The agency needed assistance in responding to inbound leads, qualifying them, and booking meetings. Veta Virtual was chosen for this project due to their budget-friendly pricing, great culture fit, and aligned company values. They were responsible for handling the agency's incoming calls from prospective customers, which they executed excellently, seamlessly handling the high volume of calls and ensuring no requests were missed. The founder of RevFuel lauded Veta Virtual for their impressive performance.

Timeliness

4.9

Service Excellence

5.0

Value

4.9

Would Recommend

5.0

Awards

126816

2024

126765

2024