Alpha Assistant

visit site

Alpha Assistant, a small non-voice bpo/back office services and telephone answering service, is located in Fort Worth, Texas. The team focuses on non-voice bpo/back office services and voice services.

Client Insights

Industry Expertise

Business services

10%

Medical

10%

Real estate

10%

Advertising & marketing

5%

Automotive

5%

Consumer products & services

5%

Dental

5%

Financial services

5%

Hospitality & leisure

5%

Client Size Distribution

Small Business (<$10M) 35%

Midmarket ($10M - $1B) 40%

Enterprise (>$1B) 25%

Common Project Size

$10K-$49K 7 projects

<$10K 4 projects

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.6
11 Reviews

Alpha Assistant was hired by Custodia Bank to assist in scaling their business and streamlining their hiring process. With the help of Alpha Assistant, the bank was able to recruit high caliber talent at an affordable rate, proving to be the most economical method for managing growth expenses. The team from Alpha Assistant, consisting of 2-5 employees, was selected for their high ratings, budget-friendly pricing, and through a referral. The company expressed satisfaction with the services provided by Alpha Assistant.

For Waterboy, a hydration company, Alpha Assistant provided call center services. They were responsible for receiving and responding to calls, chats, and emails from customers. They also managed ad hoc workflows and helped implement business practices swiftly. The 2-5 member team from Alpha Assistant was selected due to their good value for cost, alignment with the company's values, and a great culture fit. The company found Alpha Assistant through an online search and has renewed their services every year, indicating their satisfaction with the services provided.

InvestiFi, an investment company, hired Alpha Assistant to enhance their email and social media marketing as part of a rebranding campaign. The team from Alpha Assistant designed and implemented their email and social media marketing plans, providing constructive criticism and useful recommendations throughout the process. The 2-5 member team was selected due to their great culture fit and alignment with the company's values. The company expressed satisfaction with the ongoing feedback and progress reports provided by Alpha Assistant.

Timeliness

4.6

Service Excellence

4.6

Value

4.6

Would Recommend

4.6

Awards

128687

2024

128691

2024

128747

2024

128766

2024

128775

2024