FSPGlobal

FSPGlobal was hired by the Italy-based ICT consultancy and services firm, ICOA, to provide two major classes of services: help desk first response and accounting/secretarial staff augmentation. The CEO of ICOA lauded FSPGlobal for their good value offering, which led to their selection as the preferred vendor. FSPGlobal's ability to integrate their software and technologies into ICOA's workflow was also praised. Working with FSPGlobal's team, including Antonio P., Simina F., and Aliz Z., ICOA was able to receive high-quality service. Particularly, their help in credit collections received special commendation.

Kumaux, a B2B Marketing Consultancy, also utilized FSPGlobal's services with the aim of achieving cost efficiency and improving customer support. Kumaux's CMO affirmed that their decision to select FSPGlobal was influenced by their high ratings, budget-friendly pricing, and good value for cost. The partnership with FSPGlobal allowed Kumaux to focus more on their core business objectives, by outsourcing certain operational tasks to FSPGlobal. The results of their collaboration were positive, with FSPGlobal proving instrumental in not only improving customer support and achieving cost efficiency, but also in optimizing Kumaux's internal processes.