Top 100 Managed Service Providers

A commercial real estate software company hired Electric to provide their hiring managers and their office manager with IT support. This support includes basic team needs like hardware procurement, software licensing, and troubleshooting. They also help execute onboarding/offboarding checklists as well as network monitoring. Because of this engagement, the company's onboarding and offboarding processes have been streamlined.

"Electric is constantly evolving and improving and that is thanks to their value of customer feedback throughout the partnership." - Office Manager, Commercial Real Estate Software Company

Aligned Technology Solutions provided outsourced IT support for an outdoor recreational facility. The team's responsibilities include hardware, security, and help desk management. Their services exceeded internal expectations.

"We never feel like 'just a client'. Their staff take ownership of projects and problems and efficiently get the job done." — Owner & Manager, Outdoor Recreational Facility

A men's clothing and footwear brand hired Vertical Computers to set up their IT network in their new warehouse. As part of the engagement, Vertical Computers handled the installation of computers and other IT equipment that would enable the internal teams to focus on the work they need to do. They completed the setup and continues to provide technical support.

"They do a good job at laying out the tasks that need to be completed. We can leverage them for any type of IT support." - Senior IT Manager, Men's Clothing and Footwear Brand

ScienceSoft helped an IT services training and software company scale its operations through web, app, and software development. They started by building out the client's content delivery platform using PHP and MySQL and created native iOS and Android apps. They were then tapped to build out the client's main software product, for which they used a number of development frameworks. The client was impressed with the breadth of their skills. 

" ScienceSoft's attention to detail in how everything is documented and communicated is by far the best of any agency that I've worked with. The communication and agreement process when starting a new project has been by far the easiest to handle and most professional I've seen. " – CTO, IT Services Training Company

SugarShot provided IT consulting and help desk services for a non-profit. The client felt they did not need an in-house person doing IT, but they needed a help desk they could call when they needed assistance. SugarShot is a help desk for the client; they manage servers and services, provide troubleshooting services, and they serve a variety of other functions. The client has been satisfied with the company’s work, and they feel that the company has helped move their cybersecurity forward.
 

“Before we worked with them, we were in a frustrating situation where things would get dragged out and became even more problematic. They have done a lot to help us up our game when it comes to responsiveness to any issue that comes up.” — CEO, Non-Profit
 

Intellias is developing a location data platform for a global leader in location-based services. The platform is powered by real-time HD maps, and the engineers are responsible for the cloud-based architecture and robotaxi technology that aims to enable self-driving cars in the future.

The partnership resulted in increased efficiency and a 40% reduction in costs, while allowing in-house staff to focus on strategic projects. Intellias impressed with their solid talent acquisition process and quality standards. The agency's proactive management kept projects moving forward." - Manager, Location Platform Company

BetterWorld Technology, LLC, provided IT managed services to a nonprofit organization. The team's major responsibilities were internet and phone lines. The team was flexible, responsive, and professional.

"Whether it’s changing phone messages to adding or subtracting desktop units or phone lines, they’ll do it no problem. Anytime we’ve asked for help or a specific change, they’ve stepped up." — Executive Director, Nonprofit Organization

ServerCentral Turing Group provided web hosting services for a software company. The team managed services and security, while the client targeted their own servers. The client was especially pleased with ServerCentral's impressively consistent communication.

"They consistently provide better service and communication than any of our other hosting relationships."– IT Director, Software Company

Bluewolf designed marketing automation tools for a solar panel manufacturer based on the Eloqua platform, in collaboration with the client's Salesforce CRM system. They act as the bridge between the two systems to provide custom solutions.

"I can tell you that we’ve definitely reduced costs. They’ve performed very well overall." — Global Online Marketing Manager, Solar Panel Manufacturer

Ripple IT provided outsourcing services to a brand identity company. They provided hardware, software, telephone, and internet support. Their personable nature and technical skills contributed to a long-lasting, successful partnership.

“They’re genuine, personable, and have a humanity to them that isn’t always common in the IT space.” — President & Co-Founder, Brand Identity Company

Liaison Technologies worked with a retailer to assist with its Electronic Data Interchange (EDI) system. Liaison worked to rebuild the entire platform to enable a hands-off approach with EDI transactions, which has helped to reduce the timeline of on-boarding suppliers or customers by five full days.

"Liaison Technologies understood our business right off the bat, from the first few weeks of reviewing our project plan." – Director of Business Process Management, Major Retailer

TechMD provides various ongoing IT services for a nonprofit like onsite and remote desk support, maintaining servers, conducting security checks, and has made their two-sided websites available remotely to multiple users.

"The partnership is a mutual investment. They care about enhancing our productivity and we’re committed to this long-term relationship. The analysts are awesome; it’s a pleasure talking with them." — Administrative Director, Nonprofit

General Networks performed an email migration for a large-scale research group in California. The client had hundreds of accounts on the system, and wanted a smooth integration with Microsoft Office 365. General Networks used automation tools to transfer each of the client's users to the new system, and did so with less than a weekend of downtime.

"Communication is always key with me and they delivered across the board." —IT Director, Research Organization

A law firm hired Bit by Bit Computer Consultants to revamp their IT systems. They introduced a hybrid-cloud structure and enabled users to access file revisions remotely. The client is pleased with the company’s ongoing IT support. 

“They solve a problem’s root cause so it doesn’t become an issue again, and they constantly reflect on their own performance, conducting quarterly business reviews with us and discussing our future plans and growth goals so as to proactively address our IT needs.” – Partner, Law Firm 
 

Mission helped a marketing firm upgrade their existing AWS servers and implement new features. They worked with the clients to make their servers more efficient, streamlined, and auto-scaling. The clients are happy with the transition, which has already saved them money.

“Their insights have been essential to increasing efficiency and saving money.” – CEO, Marketing Company

Helixstorm updates a core network infrastructure for an apparel company, replacing wireless infrastructure, implementing disaster recovery solution, and performing an active directory migration. They also provide 24/7 system management. The team skillfully implemented modern solutions and transformed the network. They were organized and accommodated their partner’s needs.

“Their project management skills are solid, and they communicate through whatever channel we want.”  – Director, Apparel Company

Serokell OÜ was hired by a 3D solutions developer to assist in developing software for real-time 3D scanning at a planetarium. Serokell OÜ's assistance in the project ran smoothly as expected, and no problems occurred.

"They really smart and they speak Russian, don't know what to say else." - CEO, 3D Solutions Developer

Data Space developed an NVMe platform and IT environment for an e-commerce agency. The agency’s IT support could not keep up with the rapid growth they were experiencing. Data Space provided the new infrastructure that made the agency’s workflow more efficient.

“Employees they know their job and what they're doing, they leave no question without the answer.” - Marketing Manager, E-Commerce Agency

Infopulse designed and developed a mobile application for an Olympic committee within a tight timeline. The app included functionalities that allowed video content sharing and scheduling information.

“Their openness, professionalism, attentiveness, and responsibility are what’s most impressive about them.” – Marketing Manager, Olympics Committee

An international humanitarian aid agency hired Computer Services Unlimited to redo its website to match it with its branding. Computer Services Unlimited also worked on developing and maintaining the organization's web app. The client praised Computer Services Unlimited's communication skills, noting the company's promptness to not only respond to inquiries but resolve any issues or changes to the project.

"We keep working with Computer Services Unlimited because it's a very efficient company with outstanding communication. We're aware of every step of the process and have been able to see the work while it was in design, giving feedback on it." - Program Officer, Humanitarian Aid Agency

Miles Technology built a website for a private career school. They created and implemented a functional website from scratch, and then proceeded to provide SEO, Google Ads, and Facebook management for the client. This raised awareness for the career school and boosted traffic on their website.

“Results started to build over a six-month period, and we met our end-of-year goals. In the second year, we started to exceed our first year goals and pinpoint our target market.” – CEO, Private Career School
 

Cyber Duo secured a moving and storage company’s website after it was attacked. They installed firewalls to ensure the site runs well and provided ongoing monitoring to prevent future breaches. The website is running again, and the new security measures performed well in testing, demonstrating that the solution will be effective against future attacks.

“The website runs smoothly and perfectly. I told my internal developers to perform a light hack, and they said everything is black. Now I feel safe knowing my site is secure. I’m excited to subscribe to their monitoring service.” – CEO, Moving and Storage Company

A medical billing company wanted to find a long-term partner to outsource all their IT work. ComputerSupport provides ongoing support to the helpdesk, maintains their infrastructure, procure new technologies, and manage security and backups.

"Our network downtime is minuscule. If it's down, it's scheduled for regular maintenance. We're very lucky, but we're also very proactive with things...Proactive is a good word to describe them." — MIS Director, Medical Billing Company

Parachute Technology provided IT manages services for a legal practice. The team has managed their client's software and hardware. They frequently come onsite to make adjustments and ensure the functionality of the equipment. Their success is indicated by the longevity of the relationship.

"Our phone calls are being answered and problems are being fixed. They’re always right on time, whenever there’s a problem." – Founding Partner, Legal Firm

ITGLOBAL.COM developed the IT infrastructure of an energy company. The company was looking for a supplier of hardware, such as Cisco routers. The company was satisfied with ITGLOBAL.COM’s work.

“Customer-oriented.” - Project Manager, Energy Company

TEAM International worked on software development for a staffing software platform. They provided software development, QA testing, and configuration analysis, working on a software product with standard and bespoke variations. The client was impressed with the knowledge they brought to the project.

“They employ intelligent people and have a strong affinity with local education. The people are their most impressive asset. They won't just say yes; they want to discuss and properly understand what it is you want them to do.” – Global Head of Software Engineering, Staffing Software Platform 

A veterinary hospital stored all their records electronically but lacked a system to handle their data and emails. Intivix implemented database management systems, security, and created backups. They now manage the client's helpdesk as well.

"We had a lot of server outages and downtime with the previous partner, but we’ve had no downtime since Intivix took over. They alert us when something appears to be wrong and often fix problems before we know they exist." — Practice Manager, Veterinary Hospital

SuperAdmins provided development operations support including infrastructure development with AWS. SuperAdmins's support made the rest of the development process go smoothly. 

"They have a high level of familiarity with some of the more complex aspects of website technology." – Digital Executive Producer, Creative Agency

BairesDev provided development staff augmentation for a travel technology firm. The client's platform is used by several Fortune 500 companies, and they needed competent and affordable development assistance. The client noted that the programmers assigned to their projects were consistently skilled and a good cultural fit for their in-house teams and lauded their dedication, for example, when their CEO visited the client's New Orleans offices, despite having more prominent clients.

"They even talk us through all the methods that they use, technical practicals, down to the more culturally and soft-skill base. The responsiveness and the level of organization they bring to recruiting and onboarding differentiate them from the competition." – CTO, Travel Technology Firm

F12.net provided IT services for a credit union. The team manages all of the company's equipment and handles their security system. They also offer back-office services.

"All small- to mid-sized credit unions should be partnering with them." – CEO, Credit Union