Top 100 Managed Service Providers

SugarShot provided IT consulting and help desk services for a non-profit. The client felt they did not need an in-house person doing IT, but they needed a help desk they could call when they needed assistance. SugarShot is a help desk for the client; they manage servers and services, provide troubleshooting services, and they serve a variety of other functions. The client has been satisfied with the company’s work, and they feel that the company has helped move their cybersecurity forward.
 

“Before we worked with them, we were in a frustrating situation where things would get dragged out and became even more problematic. They have done a lot to help us up our game when it comes to responsiveness to any issue that comes up.” — CEO, Non-Profit
 

Cyber Duo secured a moving and storage company’s website after it was attacked. They installed firewalls to ensure the site runs well and provided ongoing monitoring to prevent future breaches. The website is running again, and the new security measures performed well in testing, demonstrating that the solution will be effective against future attacks.

“The website runs smoothly and perfectly. I told my internal developers to perform a light hack, and they said everything is black. Now I feel safe knowing my site is secure. I’m excited to subscribe to their monitoring service.” – CEO, Moving and Storage Company

IT Svit build a new backend infrastructure that automates customer provisioning and deployment. IT Svit worked on the design and architecture of the new CRM platform and built a design for managing multiple modules. As a result, the client has reported reduced deployment for new customer provision from 1.5 weeks to an hour.

"They were able to take the high-level requirements and make suggestions on how to build out the new architecture." – CEO, Cloud Company

TechMD provides various ongoing IT services for a nonprofit like onsite and remote desk support, maintaining servers, conducting security checks, and has made their two-sided websites available remotely to multiple users.

"The partnership is a mutual investment. They care about enhancing our productivity and we’re committed to this long-term relationship. The analysts are awesome; it’s a pleasure talking with them." — Administrative Director, Nonprofit

Bluewolf designed marketing automation tools for a solar panel manufacturer based on the Eloqua platform, in collaboration with the client's Salesforce CRM system. They act as the bridge between the two systems to provide custom solutions.

"I can tell you that we’ve definitely reduced costs. They’ve performed very well overall." — Global Online Marketing Manager, Solar Panel Manufacturer

ServerCentral Turing Group provided web hosting services for a software company. The team managed services and security, while the client targeted their own servers. The client was especially pleased with ServerCentral's impressively consistent communication.

"They consistently provide better service and communication than any of our other hosting relationships."– IT Director, Software Company

Liaison Technologies worked with a retailer to assist with its Electronic Data Interchange (EDI) system. Liaison worked to rebuild the entire platform to enable a hands-off approach with EDI transactions, which has helped to reduce the timeline of on-boarding suppliers or customers by five full days.

"Liaison Technologies understood our business right off the bat, from the first few weeks of reviewing our project plan." – Director of Business Process Management, Major Retailer

Switchfast Technologies provides ongoing IT services and support for an independent consultant focusing on web access and email usability. The client feels that Switchfast Technologies provides top-level service. 

"Their staff is friendly, knowledgeable, professional, and always committed to their clients' success." —Founder & CEO, Independent Consultancy

eMazzanti Technologies worked with a cosmetics company to offer network assistance and tech support to all their offices in the U.S. After providing the client with servers, POS systems, and VPN capabilities, eMazzanti Technologies went on to comprehensively support all of those systems on an ongoing basis.

"eMazzanti Technologies has been very friendly. I consider Carl to be a very dedicated person." – COO, Cosmetics Company

Infopulse designed and developed a mobile application for an Olympic committee within a tight timeline. The app included functionalities that allowed video content sharing and scheduling information.

“Their openness, professionalism, attentiveness, and responsibility are what’s most impressive about them.” – Marketing Manager, Olympics Committee

Itransition was hired by another development firm to collaborate on a project for a tourism company. They migrated 44 websites into one e-commerce platform, Magento.

“They have a good talent pool; they’ve been able to find the right individuals. Everyone they have found who has worked with us has approached the project as though they understand the bigger picture. They’re not just coding for a paycheck.” – Director, Development Company

A law firm hired Bit by Bit Computer Consultants to revamp their IT systems. They introduced a hybrid-cloud structure and enabled users to access file revisions remotely. The client is pleased with the company’s ongoing IT support. 

“They solve a problem’s root cause so it doesn’t become an issue again, and they constantly reflect on their own performance, conducting quarterly business reviews with us and discussing our future plans and growth goals so as to proactively address our IT needs.” – Partner, Law Firm 
 

Mission helped a marketing firm upgrade their existing AWS servers and implement new features. They worked with the clients to make their servers more efficient, streamlined, and auto-scaling. The clients are happy with the transition, which has already saved them money.

“Their insights have been essential to increasing efficiency and saving money.” – CEO, Marketing Company

IT Force worked on IT estate management for a financial planning and benefits company. They identified, assessed, and resolved infrastructure issues. They worked on cybersecurity, data protection, network updates, and help desk support. The client appreciated their timeliness and flexibility throughout the project.

“They’ve implemented the projects by deadline and worked with us when we didn’t have the time to do the work. They work around us and are very flexible.” – Financial Controller, Financial Planning and Benefits Company 

F12.net provided IT services for a credit union. The team manages all of the company's equipment and handles their security system. They also offer back-office services.

"All small- to mid-sized credit unions should be partnering with them." – CEO, Credit Union

Helixstorm updates a core network infrastructure for an apparel company, replacing wireless infrastructure, implementing disaster recovery solution, and performing an active directory migration. They also provide 24/7 system management. The team skillfully implemented modern solutions and transformed the network. They were organized and accommodated their partner’s needs.

“Their project management skills are solid, and they communicate through whatever channel we want.”  – Director, Apparel Company

TEAM International worked on software development for a staffing software platform. They provided software development, QA testing, and configuration analysis, working on a software product with standard and bespoke variations. The client was impressed with the knowledge they brought to the project.

“They employ intelligent people and have a strong affinity with local education. The people are their most impressive asset. They won't just say yes; they want to discuss and properly understand what it is you want them to do.” – Global Head of Software Engineering, Staffing Software Platform 

BairesDev provided development staff augmentation for a travel technology firm. The client's platform is used by several Fortune 500 companies, and they needed competent and affordable development assistance. The client noted that the programmers assigned to their projects were consistently skilled and a good cultural fit for their in-house teams and lauded their dedication, for example, when their CEO visited the client's New Orleans offices, despite having more prominent clients.

"They even talk us through all the methods that they use, technical practicals, down to the more culturally and soft-skill base. The responsiveness and the level of organization they bring to recruiting and onboarding differentiate them from the competition." – CTO, Travel Technology Firm

A dental office partnered with Middleground Technologies because they needed to update outdated equipment and renew their legacy software. Middleground supplied the transportation of all information to a new server. This resulted in a faster and smoother system for the client.

 “Their customer service is great. They’re very open communicators, which makes for an easy engagement. They’ll continuously provide us with status and progress updates. I can trust them to promptly resolve any time-sensitive issue.” – Owner, Dental Office

A baby clothing brand hired EMPIST to provide digital marketing services. EMPIST mainly worked on social media projects and promotional email marketing designs. The client found their communication processes and flexibility to be the most impressive part of the collaboration. 

“Since working with Empist, our Instagram following has more than doubled and our email revenue is up over 6X.”  – Director of Digital Strategy, Baby Clothing and Accessories Brand
 

A veterinary hospital stored all their records electronically but lacked a system to handle their data and emails. Intivix implemented database management systems, security, and created backups. They now manage the client's helpdesk as well.

"We had a lot of server outages and downtime with the previous partner, but we’ve had no downtime since Intivix took over. They alert us when something appears to be wrong and often fix problems before we know they exist." — Practice Manager, Veterinary Hospital

An international humanitarian aid agency hired Computer Services Unlimited to redo its website to match it with its branding. Computer Services Unlimited also worked on developing and maintaining the organization's web app. The client praised Computer Services Unlimited's communication skills, noting the company's promptness to not only respond to inquiries but resolve any issues or changes to the project.

"We keep working with Computer Services Unlimited because it's a very efficient company with outstanding communication. We're aware of every step of the process and have been able to see the work while it was in design, giving feedback on it." - Program Officer, Humanitarian Aid Agency

QA Consultants provided software testing for a drug company. Their team automated their broker portal, implemented an HP ALM (Application Lifecycle Management]), and utilized performance center components to build a performance factor.  The client was impressed with their dedication.

"Without the automation they did for the Guidewire project, the delivery date would have been nine months later, and each month would have cost the company over $1 million. So the benefit was huge. They saved us millions in revenue."–IT Director, Drug Mart

M6iT handled IT consulting for a marketing and branding agency. Their team provided consultations on installing and optimizing hardware and software. Their work improved the client’s efficiency and lowered administrative costs by 15%.

“They are precise and responsive.” – CEO, Marketing and Branding Agency

OSIbeyond was hired by a private social club to provide various IT services that include troubleshooting, preventive maintenance, IT security, relevant training, and others. Within six months, the private social club's security system has been significantly improved, enabling the club to operate remotely. The club hasn't had any data problems, breaches, or any IT security issues since the beginning of the engagement. 

"Their responsiveness and timeliness have really helped our teams form an intimate relationship."

BCA IT, Inc. provided IT services for a food supplier. These services included management and helpdesk maintenance, while also transitioning from the supplier’s previous IT provider. The supplier is now more confident with BCA IT, Inc. as their IT partner.

“Proving themselves to be a proactive organization, the team is consistently able to predict and respond to needs before they arise.” - General Manager, Food Supplier

KDG was hired by a liberal arts college to redo the client's website using WordPress and create a mobile site. KDG supplied the client with full design, development, and hosting services, even as it continues to monitor and maintain both websites. KDG's work awarded its client a B+/A by the National Research Center for College & University Admissions, and the website would have earned higher marks but for budgetary constraints.

"KDG consistently delivers a high quality product at a reasonable cost and with exceptional customer service." – Director of Communications, Liberal Arts College 

A retirement home originally found that their servers were outdated and not functioning properly. TruAdvantage was hired to modernize them and begin the migration to Cloud-based servers. They now manage their internal systems and cybersecurity.

"They’re very hands-on and provide excellent support. If our system goes down, their staff gets it back up and running within minutes." — Executive Director, Retirement Home

An e-commerce retailer hired YourServerAdmin for managed services. Its architects created a seamless software system for the retailer. After seeing initial results, YourServerAdmin has taken on a bigger role with the company. 

"We have gone from having an uptime of around 98% to 99.997%. We've had 100% uptime during the Black Friday weekend, which was a challenge." – CTO, E-commerce Retailer

A medical billing company wanted to find a long-term partner to outsource all their IT work. ComputerSupport provides ongoing support to the helpdesk, maintains their infrastructure, procure new technologies, and manage security and backups.

"Our network downtime is minuscule. If it's down, it's scheduled for regular maintenance. We're very lucky, but we're also very proactive with things...Proactive is a good word to describe them." — MIS Director, Medical Billing Company

Framework Communications provides ongoing IT consulting for a furniture store. They perform network and hardware maintenance via a ticketing system and provide other guidance as needed. 

"In addition to helping us acquire a web development resource, Framework’s consulting services helped us onboard several retail partners." —President, Furniture Store

Netcom Solutions was hired by a full-service accounting firm to build a functioning IT environment and establish a cloud-based server. 

"They have been a tremendous help to our company. Every team member actively tries to resolve problems in a timely manner. They are willing to work outside of work hours during critical times to ensure our systems are running smoothly and efficiently." – Owner, Accounting Firm 

CTG Tech provides IT monitoring and auditing services for a government contractor. They also maintain an IT helpdesk for staff and consult on IT needs for new offices. Their work has helped the client stay afloat and save money.

"It's more cost effective, and it's enabled us to stay afloat and be competitive in this space." –IT Specialist, Government Contractor

An audio-visual company was looking for a vendor to implement Office 365 software. TPx Communications integrated and implemented the software and now maintains and monitors their network and servers.

"The biggest thing for me is that, while I'm away from the office and working on other projects, I haven't had to worry about the network. There have been a couple of occasions where issues happened, and [TPx Communications] has been able to resolve them without my involvement, other than just being notified. As far as I'm concerned, that does everything that I want it to do." — IT Systems Manager, Audio-Visual Company

AccuWebHosting.com updated a church's website. They converted it to a secure HTTPS platform after acquiring an SSL certificate. The improved site hosting has allowed members of the church to feel more secure when browsing. 

"Support was very responsive and did not leave me hanging." – Pastor, Church

Virtuozzo provided cloud consulting to an IT consultant. They also catered to the cloud storage needs of the IT consultant's clients. Virtuozzo streamlined the internal processes of the consultant and helped them reduce their expenses.

"Their customer service sets them apart. They asked for our opinions based on their recommendations at every step. Working with Virtuozzo was a breath of fresh air." - CEO, IT Consultant

R2 Unified Technologies provided data transfer and management services for a computer software company. They set everything up as well as handled hardware and implementation. The migration was successful, and their work received positive feedback.

“They go above and beyond what they signed for and won't nickel and dime us.” – Director of IT, Computer Software Company

Indusa developed a new accounting system and provided subsequent training. They also automated different components of the financial reporting process. The was a successful improvement over the previous system.

"They did a great job. We set budgets from the beginning and they managed through detailed project management to stay on budget. They always met the deadlines. " – VP of IT and Innovation, Member Association

Creative People provides IT support for a tax law firm. The client needed IT support; Creative People helped them update their hardware, and they have been helping the client with their website. Additionally, they work with the client’s video conferencing system, access control system, and their legal CRM. The client has been satisfied with the company’s work, and wants to continue working with them. 
 

“So far, it’s been very successful. We’re very happy with their services. We haven’t had a single minute being offline and we haven’t had any breakdowns. We plan to work with them for a long time.”

— Owner, Tax Law Firm
 

Capital Techies provides IT services for a nonprofit. Initially, they set up services such as TV conferences, phone, fax, internet, and email for the client. Now, the company continues to address any IT services the client may need. The client has been impressed with the company’s efficiency. 

“They have very quick turnaround times. Initially, a different contractor was working on our phone lines and we had some issues. When Capital Techies took over, our phone systems were up and running within 24 hours.” – Director of Operations, Nonprofit  

centrexIT was hired by a Mental Health Facility to transition the Facility's health records from hard copy to digital and update its computers to meet the technical requirements of the transition. The engagement of centrexIT has been expanded to include selecting a new phone system and other technical consultations. 

"Their efforts have helped us streamline and keep our providers productive." - Information Systems Manager, Mental Health Facility 

CWPS did cloud migration for a farmland conservation organization. The client needed a new IT partner, and wanted to move everything to the cloud. CWPS and the client worked together to determine a plan and objectives, and CWPS made them a fully cloud-based company. Since working with the company, the client has been able to work efficiently, and train staff members. 

“Our staff is 100% satisfied with CWPS’s work. The morale around file sharing is improving. CWPS’ training sessions have been successful in both teaching our staff members new skills and enabling them to perform their jobs at a higher level of efficiency.”

— CFO and VP of Administration, Farmland Conservation Organization
 

An IT Services Company hired Accend Networks to support the Company in meeting the latter's client's network expansion project requirements. Their tasks include implementing Cisco routers to link third-party workers to the main hub through VPN. Accend Networks was able to deliver to the satisfaction of both the Company and its client. 

"Accend Networks brought experience to the table that we needed to complete the projects so that we could serve our clients better." - Manager, IT Services Company

An investment management firm hired Andromeda Technology Solutions for additional IT support. They assisted with camera system setup, building networks, and network troubleshooting. The client was pleased with their ongoing reliability. 

“They're very responsive and accessible. Whenever an issue arises, I usually hear from someone on their staff right away.” – IT Director, Investment Management Firm

SunDevs built a mobile application for a bicycle security company. They developed native apps for iOS and Android platforms. Based on a turnkey development model, the agency was able to create an efficient, complete, market-ready app. 

"The app has been well received in terms of user experience—the way it looks and the way it works." — CEO, Bike Security Company

Juern Technology developed a controllerless WiFi system for a school. They designed the cloud-controlled network, planned access points, and installed all relevant hardware. The project was completed on-time and on budget, and now allows the client to implement a computing program for the student body.

“Our one-to-one computing program has been a success, demonstrating the capability of the WiFi network to meet our needs.” – Network Administrator and Technology Director, School
 

Proviatek, Inc. worked for a digital marketing agency to help implement secure remote access capabilities to their website. They were able to provide tighter security measures for their data and protect their information from future breaches. 

“We’re very satisfied with the finished project. They provide amazing services with excellent team members.” – CEO, Digital Marketing Agency
 

Miles Technology built a website for a private career school. They created and implemented a functional website from scratch, and then proceeded to provide SEO, Google Ads, and Facebook management for the client. This raised awareness for the career school and boosted traffic on their website.

“Results started to build over a six-month period, and we met our end-of-year goals. In the second year, we started to exceed our first year goals and pinpoint our target market.” – CEO, Private Career School
 

For over eight years, LME Services has been providing IT support for an accounting firm. They have applied their technical expertise uniformly to their services, including server assistance, hosting, and security. LME Services rapidly responds to mitigate any technical emergencies that arise. The client particularly appreciated the team's consistent reliability. 

"We tell them what we want and they take care of everything." – IT Administrator, Law Firm

DIGIS developed a platform for a media company. They created a platform that would allow the client to make changes to all 27 of the sites that they controlled. They performed an architectural migration to Microservices and connected all the sites to the same backend. The client was very happy with the finished product and impressed with the quality to cost ratio of the work.

“They offered very competitive prices and adhered to the schedule we set.” – Senior Contractor Manager, Media Company