LawyerLine™

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Call center service LawyerLine was established in 2009. They are in Easton, Pennsylvania and Basking Ridge, New Jersey and have a midsize team. LawyerLine provides voice services.

Client Insights

Industry Expertise

Legal

100%

Client Size Distribution

Small Business (<$10M) 90%

Midmarket ($10M - $1B) 10%

Common Project Size

<$10K 5 projects

$10K-$49K 2 projects

Clients

  • Wes Bailey Attorney at Law, LLC

Highlights from Recent Projects

Overall Rating

4.9
7 Reviews

LawyerLine™ was hired by a sole practitioner real estate and business dispute attorney to provide phone answering services. After interviewing several answering services, the attorney found that LawyerLine™ offered the best combination of services and price. The recruitment process involved discussions with two knowledgeable and helpful individuals from LawyerLine™. The attorney was satisfied with the services provided and found the team to be efficient and professional.

The founder of a law firm sought the services of LawyerLine™ to handle incoming calls and redirect them to the appropriate personnel. The scope of the project expanded to include conducting intakes, where LawyerLine™ would ask prospective clients a series of questions before redirecting the call. LawyerLine™ was discovered through the law firm's marketing agency and was found to be more cost-effective than previous providers. The law firm has invested less than $10,000 in this ongoing project, which began in May 2016. The firm is pleased with the services provided and appreciates the daily summaries of call activity.

The owner of Grossman Family Law Firm LLC hired LawyerLine™ to assist in obtaining new clients and scheduling appointments. LawyerLine™ was found on LinkedIn and was chosen for their affordable pricing, good value for cost, and alignment with the firm's values. The scope of work included answering phone calls, taking messages with accurate information, and scheduling appointments. The firm owner found LawyerLine™ instrumental in expanding the business efficiently and praised their communication skills.

Timeliness

4.9

Service Excellence

5.0

Value

4.7

Would Recommend

4.9

Awards

130847

2025