LawyerLine™

LawyerLine™ was engaged by a law firm to handle their high volume of incoming calls. The firm's founder sought assistance in redirecting calls to the appropriate personnel. LawyerLine™ took on the responsibility of answering all incoming calls, conducting initial client intakes, and redirecting calls to the correct team member. They also provided daily summaries of the calls received and the internal team member the call was directed to. The law firm was introduced to LawyerLine™ through their marketing agency and chose them for their competitive pricing. The project, which started in May 2016, is ongoing and has cost the firm less than $10,000.

A sole practitioner real estate and business dispute attorney hired LawyerLine™ for their phone answering services. After interviewing several answering services, the attorney found LawyerLine™ to offer the best combination of services and price. Throughout the recruitment process, the attorney interacted with two knowledgeable and helpful individuals from LawyerLine™. The project involved LawyerLine™ providing phone answering services for the attorney.

LawyerLine™ was hired by a personal injury law firm to handle their 24/7 incoming calls. The firm wanted to capitalize on after-hours calls and appreciated LawyerLine's™ promptness in answering calls. The firm chose LawyerLine™ because they cater specifically to attorneys, making them better suited for handling law firm calls. A solid script and workflow were developed together between the firm and LawyerLine™. The firm's owner praised the friendly and caring staff of LawyerLine™ and appreciated their regular check-ins.