Intellink

Intellink was hired by Medeo-Farm, a pharmaceutical distribution company, to expand their export sales to the European Union countries. The project involved providing German, Dutch, and French-speaking operators to identify and contact small and medium-sized B2B customers and develop interested parties into leads for long-term relations. This project was accomplished by a team of five operators and a team lead from Intellink. The company was chosen through a tendering procedure, with their approach and cost being the deciding factors.

The renewable energy company, Adverio, engaged Intellink to provide service support for their clients in Eastern Europe. The project allowed Adverio to focus on new projects while Intellink handled support for already commissioned facilities. This included basic FAQ, record keeping, statistics gathering, and data processing. The team consisted of ten operators and a team lead from Intellink. The company was selected via their website.

Intellink was outsourced by an IT company that implements SAP products to serve existing clients and engage them in a broader range of their services. The project involved providing Tier 1 and Tier 2 support, understanding client needs, and generating leads to upsell services. Initially, the project involved a team of 10 from Intellink, but was later expanded. The IT company chose Intellink after attending one of their online webinars and being impressed by their capabilities and meticulous approach.