six eleven global services

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Launched in 2006, six eleven global services and solutions is a call center service. The company specializes in call center services, sales outsourcing, back office outsourcing, customer service outsourcing, and more and has a large team. The company is in Davao City, Philippines and Davao City, Philippines.

Client Insights

Industry Expertise

eCommerce

50%

Telecommunications

20%

Business services

10%

Consumer products & services

10%

Medical

10%

Client Size Distribution

Small Business (<$10M) 25%

Midmarket ($10M - $1B) 50%

Enterprise (>$1B) 25%

Common Project Size

$50K-$199K 2 projects

$200K-$999K 2 projects

<$10K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.8
10 Reviews

Six Eleven Global Services was hired by an e-commerce company in China to augment their customer communication. Discovered through an online search and selected for their high ratings, the team of 2-5 employees at Six Eleven focused on consulting customer product experience. The client was impressed with their performance, citing the high ratings of Six Eleven as a crucial factor in their decision to work with them.

The beauty tech company, specializing in lighting solutions and content creation, contracted Six Eleven Global Services for customer and ticket support services. The goal was to achieve a one-hour ticket response time. The team of 6-10 employees at Six Eleven, selected for their budget-friendly pricing, cultural fit, and value for cost, handled the entire customer service operation for the client during US hours. The client found Six Eleven through an online search and praised their work, noting their affordable pricing and alignment with the company's values.

A logistics and supply chain company engaged Six Eleven Global Services for BPO services, with the primary goals of achieving high quality, cost savings, and mutual benefits. The team of 6-10 employees from Six Eleven was tasked with learning project requirements, hiring appropriate agents, training them, and leading the team to deliver on time with the highest possible accuracy. The client, who found Six Eleven through an online search and a Clutch site, appreciated their professional management, effective communication, and valuable support. They chose Six Eleven for their budget-friendly pricing and referrals.

Timeliness

4.9

Service Excellence

4.8

Value

4.8

Would Recommend

5.0