1840 & Company

1840 & Company was hired by a software company to create a global outreach dialing team. The project involved capturing call disposition based on dials and creating data build for outbound data needs. The company chose 1840 & Company for its close geographic location, affordable pricing, and alignment of company values. Over 100 teammates from 1840 & Company were assigned to this project, which resulted in successful completion of key deliverables such as agent staffing ratios to SDR's, dials per hour per region, transfers per hour, incorrect transfers, and a detailed breakdown.

In another project, 1840 & Company was tasked with developing and managing a B2B phone sales team for Ooma, a VoIP Telco provider. The objectives included outbound cold call sales, marketed lead phone sales, and growing the sales team from pilot to production. The company was chosen for its cost-effectiveness, great culture fit, and experience in sales and outbound sales. 30 teammates were assigned to the project, which resulted in hiring, training, developing, and supporting a team of B2B outbound end-to-end sales reps selling their SMB VoIP service.

Finally, 1840 & Company was contracted by Dragon Group Australia, a staffing platform as a service company, to develop a webpage and a timesheet calculator. The company was chosen for its good value for cost and the project was assigned to 2-5 employees. The scope of work involved adding a complex timesheet calculator to the current website and creating a new landing page. The project was successfully completed, meeting all the key deliverables.