1840 & Company

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1840 & Company is a call center service launched in 2014. The midsize team focuses on call center services, sales outsourcing, customer service outsourcing, back office outsourcing, and more. The company is in Overland Park, Kansas and Makati, Philippines.

Client Insights

Industry Expertise

Medical

20%

Telecommunications

20%

Business services

15%

Financial services

15%

Information technology

15%

eCommerce

15%

Client Size Distribution

Small Business (<$10M) 38%

Midmarket ($10M - $1B) 55%

Enterprise (>$1B) 7%

Common Project Size

$10K-$49K 2 projects

<$10K 1 project

$50K-$199K 1 project

Clients

  • Groupon

Highlights from Recent Projects

Overall Rating

4.8
10 Reviews

1840 & Company was contracted by an accounting firm to streamline their repetitive bookkeeping and record-keeping tasks. An accounting administrator from 1840 & Company was assigned to work 10 to 15 hours per week, utilizing their expertise in accounting software and spreadsheets. The billing was done in advance monthly, with adjustments made based on the variance of actual use during the prior month. The client was satisfied with the service, noting that the referral to 1840 & Company was accurate in terms of finding the right person with the necessary skills and time availability.

In a different project, 1840 & Company was tasked with staff recruitment for a global incubator and accelerator for startups. The scope of their involvement included providing HR services and sourcing potential candidates based on the specific requirements and job descriptions provided by the client. Two team members from 1840 & Company, including the CEO and the main HR manager, handled this task. The engagement, which started in May 2022, is ongoing, indicating the client's continued satisfaction with the service.

1840 & Company was also engaged by a manufacturing company to recruit a Sales Manager and a General Manager. The company was expanding into a new market, and the recruitment was crucial to its success. The scope of work involved 2 to 5 team members from 1840 & Company in the recruitment process. The client expressed satisfaction with the services, particularly praising the firm's ability to recruit competent team members in a country where the client company had not previously employed.

Timeliness

4.9

Service Excellence

4.8

Value

4.0

Would Recommend

4.9