Specialty Answering Service

Specialty Answering Service was hired by Rapid Towing to handle their phone calls. The executive of Rapid Towing found the service through an online search and chose them due to their high ratings. The answering service was tasked with obtaining necessary information from customers to facilitate Rapid Towing's services. They performed this task by asking questions that had been supplied by Rapid Towing.

Ben Robinson Homes, a real estate company, employed Specialty Answering Service to manage incoming calls from their marketing campaigns. The director of the company was referred to the service, which was chosen for its cost-effective pricing. The answering service was responsible for sorting calls based on the company's criteria, gathering key information from potential customers, and forwarding these calls to the team.

PATROL RESCUE SECURITY SERVICES BUREAU engaged Specialty Answering Service to handle their day-to-day operational calls. The director of operations found the service online and selected it for its affordability and value. The answering service was expected to seamlessly patch calls through as if they were an extension of the security company. The service contributed to the company's growth by providing multiple phone operators who communicated effectively with clients, creating the impression of a larger corporate entity.