SupportYourApp

SupportYourApp provided customer service outsourcing to RubyPlay, an iGaming development studio. The company was tasked with Tier 1 support, troubleshooting, FAQ composing, and system monitoring. The project was successfully executed by a team of five specialists who worked around the clock, handling support requests via emails, chats, and calls. The client found SupportYourApp through an online search and chose them due to their high ratings, great culture fit, and aligned company values.

In another project, SupportYourApp offered call center services to a financial services company. The main objective was to provide voice support. The solutions were carried out by building a support call center and assisting customers with the project functionality. The client found SupportYourApp online and picked them due to their high ratings and good value for cost.

Lastly, SupportYourApp provided multilingual and multichannel customer support services to Sirin Software, an R&D service provider. SupportYourApp was tasked with handling customer support via chat, email, web form, and phone in English and Japanese. The team of 6-10 employees integrated with the client's CRM system, provided timely performance reports, and responded to customers' requests, escalating complicated issues directly to the client's team. Sirin Software found SupportYourApp through a referral and chose them due to their affordable pricing, good value for cost, and aligned company values.