Top 100 Back Office BPO Companies

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Top 100 Back Office BPO Companies

The Best of November 2024

Business process outsourcing (BPO) refers to a widely prevalent practice of hiring or contracting business functions to third-party service providers. They generally offer various services, including customer support, sales and marketing, and human resources. 
Jump to Most Reviewed Companies

List of the Best Back Office BPO Services

  • 1
    (113 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      4.8
    • $1,000+
    • 1,000 - 9,999 employees
    • Hollywood, FL

    Remote CoWorker is a virtual assistant outsourcing company founded in 2013 and located in Hollywood, Fla. They have a team of about 10 employees who offer non-voice BPO/back office services, along with voice, finance and accounting outsourcing, and HR services. Their client base comprises small business in the real estate, business services, IT, and telecommunications industries.

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    Clients

    • Amazon

    Industries

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  • 2
    (58 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.7
    • Would Recommend

      5.0
    • $1,000+
    • 1,000 - 9,999 employees
    • Beograd, Serbia

    SupportYourApp is a Support-as-a-Service company founded in 2010 and headquartered in Wilmington, US. SupportYourApp's team of over 2000 professionals provides secure technical, customer support, and CX services to growing companies around the globe.
     

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    Clients

    • Mastercard
    • Calm
    • Kofax
    • MacPaw

    Industries

  • 3
    (22 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      4.9
    • $1,000+
    • 250 - 999 employees
    • Amsterdam, Netherlands

    Launched in 2015, Pexly is a back office outsourcing company. The company specializes in back office outsourcing, customer service outsourcing, and sales outsourcing and has a midsize team. The company is in Amsterdam, Netherlands.

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    Industries

  • 4
    (26 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • Portland, OR

    Prialto is a leading managed staffing and BPO company led by a Wharton MBA and former McKinsey & Co executive. Headquartered in Portland, Oregon, Prialto was launched in 2008 and serves top venture capital, financial services, biotech, insurance, and real estate firms. Prialto's services include managed staffing, seamless back-office function processing, and business automation.

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    Clients

    • Headline

    Industries

  • 5
    (8 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      4.9
    • $1,000+
    • 1,000 - 9,999 employees

    Outsource and Save, a call center company, was launched in 2019. Based in Los Angeles, California, their midsize team offers call center services, back office outsourcing, customer service outsourcing, sales outsourcing, and more.

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    Industries

  • 6
    (35 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      4.9
    • $1,000+
    • 250 - 999 employees
    • Gilbert, AZ

    Unity Communications, founded in 2009, is a BPO company headquartered in Tempe, Ariz., with additional offices in Global City, Philippines; Santo Domingo, Dominican Republic; and San Jose, Costa Rica. The team mainly provides non-voice BPO and back-office services, but they also do cloud consulting & SI, and IT strategy consulting. Equipped with 28 employees, they work with mid-market and small businesses in the telecommunications, business services, and GPS, navigation & GIS industries.
     

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    Clients

    • ATT

    Industries

  • 7
    (16 Reviews) 4.8
    • Timeliness

      4.6
    • Service Excellence

      4.8
    • Value

      4.6
    • Would Recommend

      4.8
    • $1,000+
    • 50 - 249 employees

    Founded in 2015, Baltic Assist is a business process outsourcing company that specializes in non-voice BPO and financial accounting. Headquartered in Lithuania, their team of 67 primarily works with small and midmarket business in information technology, e-commerce, and retail industries. 

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    Industries

  • 8
    (12 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      5.0
    • $10,000+
    • 250 - 999 employees
    • New York, NY

    Digital strategy company Aspire Marketing Group is headquartered in Pittsburgh, Pennsylvania. The small team specializes in digital strategy, marketing strategy, content marketing, email marketing, and more and was launched in 2020.

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  • 9
    (10 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • Chicago, IL

    iCareBilling Medical Billing Company is a medical billing company founded in Glen Ellyn, Ill. in 2019 with no more than 50 experts. They offer back-office services, IT managed services, and digital strategy solutions for clients across various industries.

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    Clients

    • Preston Family Healthcare

    Industries

  • 10
    (22 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $10,000+
    • 250 - 999 employees
    • San Pablo City, Philippines

    Call center company Big Outsource is in San Pablo City, Philippines. The midsize firm was founded in 2014. Their services include voice services and non-voice bpo/back office services.

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    Industries

  • 11
    (15 Reviews) 4.9
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • Kyiv, Ukraine
    Leading Solution, a Back Office Outsourcing company, was launched in 2016. The company specializes in Back Office Outsourcing, Sales Outsourcing, and Email Marketing and has a small team. The company is located in Kyiv, Ukraine and Chicago, Illinois.
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    Clients

    • Adobe

    Industries

  • 12
    (9 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • Hatboro, PA

    HelpSquad, LLC is a midsize in Quakertown, Pennsylvania and Hatboro, Pennsylvania. They specialize in and were established in 2011.

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    Clients

    • Slinger Bag

    Industries

  • 13
    (32 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 2 - 9 employees
    • Santa Fe, NM

    iWorker is a virtual assistant agency based in Santa Fe, N.M. The agency, founded in 2018, has more than 200 employees and provides HR services to small companies.

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    Industries

  • 14
    (73 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      4.8
    • $1,000+
    • 1,000 - 9,999 employees
    • New York, NY
    FBSPL- Fusion Business Solutions (P) Limited is a large Finance & Accounting Outsourcing (FAO) company. Launched in 2006, the firm is headquartered in Rajasthan , India; New York, New York; Kingsbury Middlesex, England and Toronto, Canada. Their team provides Finance & Accounting Outsourcing (FAO), Back Office Outsourcing, Customer Service Outsourcing, Data Annotation Services, and more.
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    Industries

  • 15
    (1 Reviews) 5.0
    • Timeliness

      4.5
    • Service Excellence

      5.0
    • Value

      4.0
    • Would Recommend

      5.0
    • $1,000+
    • 1,000 - 9,999 employees
    Kantipur Management Private Limited, a marketing strategy company, was launched in 2014. Their large team is headquartered in Kathmandu, Nepal; Lalitpur, Nepal and Lalitpur, Nepal and specializes in marketing strategy, corporate training, customer service outsourcing, and hr consulting.
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    Industries

  • 16
    (31 Reviews) 4.6
    • Timeliness

      4.6
    • Service Excellence

      4.6
    • Value

      4.3
    • Would Recommend

      4.5
    • $1,000+
    • 250 - 999 employees
    • Miami Beach, FL

    Uassist.ME is a virtual assistance services firm founded in 2009. Based in El Salvador, the team of over 150 employees specializes in non-voice BPO/back office services, voice services, and HR services.

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    Clients

    • Facebook

    Industries

  • 17
    (25 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.7
    • Would Recommend

      5.0
    • $1,000+
    • 1,000 - 9,999 employees
    • Chicago, IL

    Hugo is a back office outsourcing company. They focus on back office outsourcing, finance & accounting outsourcing (FAO), customer service outsourcing, sales outsourcing, and more and were founded in 2017. Their large team is Chicago, Illinois-based.

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    Industries

  • 18
    (45 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.7
    • Would Recommend

      4.9
    • $5,000+
    • 1,000 - 9,999 employees
    • Lexington, KY

    Helpware is a call center located in Los Angeles that was founded in 2015. Their team of around 135 employees specializes in voice services, non-voice BPO and back-office services, HR consulting and outsourcing, transcription, and more.

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    Clients

    • DoorDash

    Industries

  • 19
    (2 Reviews) 5.0
    • Timeliness

      4.5
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • Pasig, Philippines
    Launched in 2012, 2ndOffice is a Back Office Outsourcing company. Their midsize team is headquartered in Pasig, Philippines and Antipolo, Philippines and focuses on Back Office Outsourcing, Customer Service Outsourcing, Graphic Design, E-Commerce Development, and more.
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    Clients

    • Jay Factory

    Industries

  • 20
    (31 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      4.9
    • $1,000+
    • 250 - 999 employees
    • Newport Beach, CA

    VA Support Now is an answering service company. The midsize Los Angeles, California-based agency was established in 2022. Their services include call center services and back office outsourcing.

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    Clients

    • Unite A Nation, BRC LLC (Boston Residential Concierge), Home Improvement NTX, James Capital, LLC, Dental CPA, TCG Prop Inc., Estate Entertainment, Young Sharks, Destiny Property Management, Scine Associates

    Industries

  • 21
    (2 Reviews) 4.5
    • Timeliness

      4.5
    • Service Excellence

      4.5
    • Value

      4.5
    • Would Recommend

      4.5
    • $1,000+
    • 250 - 999 employees
    • Plovdiv, Bulgaria

    Oworkers is a data entry outsourcing company based in London, with offices in Bulgaria, Madagascar, Cairo, and Hong Kong. The company, founded in 2012, has a staff of more than 200 that enables them to provide multi-lingual data entry and categorization, data annotation, and content moderation services to various companies. 

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    Clients

    • BACK MARKET, Inc.

    Industries

  • 22
    (10 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.7
    • Would Recommend

      5.0
    • $5,000+
    • 50 - 249 employees
    • L'viv, Ukraine

    Located in Lviv, Ukraine, BPO Nextdoor is a non-voice bpo/back office services company. The midsize team specializes in non-voice bpo/back office services and was founded in 2012.

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    Industries

  • 23
    (6 Reviews) 4.2
    • Timeliness

      4.3
    • Service Excellence

      4.2
    • Value

      4.3
    • Would Recommend

      4.4
    • $1,000+
    • 1,000 - 9,999 employees
    • Gurugram, India

    MattsenKumar is a back office services provider based in Woodburn, Ore., with an office in Gurgaon, India. Founded in 2010, MattsenKumar's team of 364 employees offers voice/call center services and non-voice BPO/back office services.

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    Industries

  • 24
    (7 Reviews) 4.6
    • Timeliness

      4.6
    • Service Excellence

      4.6
    • Value

      4.7
    • Would Recommend

      4.7
    • $1,000+
    • 1,000 - 9,999 employees

    Vsynergize is a global sales and marketing service provider that has offices in San Francisco, Westborough, Mass., and Pune, India. Founded in 2001, Vsynergize's team of about 300 employees has nearly two decades of experience specializing in call center services. The firm also extends back-office services to its clients in the financial services, telecommunications, and healthcare industries. 

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    Industries

  • 25
    (11 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.7
    • Would Recommend

      4.8
    • $1,000+
    • 50 - 249 employees

    Wishup is a virtual executive assistant provider based in New York, with offices in New Delhi, London, and Amsterdam. Founded in 2015, Wishup's team of about 30 employees specializes in non-voice BPO/back office services but provides a wide range of other capabilities such as SEO, social media marketing, and bookkeeping.

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    Industries

  • 26
    (34 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $5,000+
    • 250 - 999 employees
    • Kyiv, Ukraine

    Founded in 2017, Limitless Technology Consultants (LimTC) is a tech consultancy based in Kiev, Ukraine. Their team of 50 provide voice services and non-voice back office services for clients. 

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    Clients

    • eKomi Ltd

    Industries

  • 27
    (7 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 1,000 - 9,999 employees
    • Medellín, Colombia

    Solvo Global is a voice service company with a team of over 250 people and founded in 2014. Headquartered in The Woodlands, Texas, they not only offer voice services but also various back-office services for clients.

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    Clients

    • CenCal Insurance Services

    Industries

  • 28
    (5 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 1,000 - 9,999 employees
    • Angeles, Philippines

    Connext Global Solutions is a non-voice bpo/back office services company. The midsize Honolulu, Hawaii-based agency was launched in 2014. Their team focuses on non-voice bpo/back office services, finance & accounting outsourcing (FAO), voice services, and business consulting.

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    Industries

  • 29
    (1 Reviews) 4.5
    • Timeliness

      5.0
    • Service Excellence

      4.5
    • Value

      4.5
    • Would Recommend

      5.0
    • Undisclosed
    • 250 - 999 employees
    • West Hollywood, CA
    Virtual Coworker is a midsize business consulting and back office outsourcing company. Located in West Hollywood, California and Sydney, Australia, the company was founded in 2011. Their services include business consulting and back office outsourcing.
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  • 30
    (6 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Kyiv, Ukraine

    Intellink is a Data management company in Ukraine. Founded in 2020, they have over 50 employees with clients in hospitality, education, transportation, medicine, and consumer products. Their services include Data annotation and Data collection. 

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    Clients

    • EcoSoft

    Industries

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