Call2Customers
visit site- $1,000+
- 250 - 999 employees
- New Delhi, India
Founded in 2011, Call2Customers is an outsourced call center in New Delhi, India with roughly 250 employees who provide voice and BPO services. They focus on B2B lead generation and B2C telemarketing for clients.
Client Insights
Industry Expertise
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Client Size Distribution
Small Business (<$10M) 60%
Midmarket ($10M - $1B) 20%
Enterprise (>$1B) 20%
Common Project Size
<$10K 4 projects
$10K-$49K 1 project
Clients
- BETA IT
Highlights from Recent Projects
Call2Customers provided telemarketing services for R&D Associates, a marketing company. The company sought to enhance their local market outreach and thus hired Call2Customers. The team began with three telemarketers, which was later reduced to one due to a slower working pace. The company has invested $7,000 in the project since its inception in September 2020. Call2Customers' role involved contacting potential clients and scheduling appointments with R&D Associates' salespersons.
For HHC Consulting Inc., Call2Customers provided telemarketing services. The company needed an affordable outsourcing service and sought the assistance of Call2Customers. The team, consisting of four telemarketers and a team leader, made calls to businesses, informing them about HHC Consulting's services. Call2Customers also developed the phone script and used a dialer to generate contacts. They have been working together since June 2018, investing around $3,000 per month.
Call2Customers was hired by CoolBoots Media Private to provide customer care services. The company required 5-10 agents to make 300-400 calls per day. Call2Customers underwent a five-day training program and a week-long process setup. The team, led by a team lead, worked on creating and fine-tuning scripts for calls. They invested approximately $18,000 in the project, which ran from December 2021 to September 2022.