Top 100 Virtual Receptionist Companies

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Top 100 Virtual Receptionist Companies

The Best of March 2024

Looking for a top virtual receptionist company?

Quality assurance of all of your incoming inquiries is a crucial function of customer service, but can be a time suck. Virtual receptionist services are designed to address this challenge. 

Jump to Most Reviewed Companies

List of the Best Virtual Receptionist Services

  • 121
    (4 Reviews) 4.8
    • Timeliness

      4.6
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      4.8
    • Undisclosed
    • 50 - 249 employees
    • Spring, TX

    Westpark Communications is a business process outsourcing firm based in Houston, Texas. Established in 1968, the team of about 40 employees primarily provides voice services and non-voice BPO and back office services for the manufacturing, retail, and business services industries.

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    Clients

    • Aries Worldwide Logistics
    • Genie Concierge Company

    Industries

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  • 122
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Ukraine

    Supporto is a customer support agency based in Ukraine. They employ four staff who specialize in community management, social networking, and customer support for small and large businesses. Services include market analysis, solution development, content management, and design.

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    Clients

    • Emercoin
    • Betmatch
    • Crystals
    • ASK.fm
  • 123
    (1 Reviews) 4.5
    • Timeliness

      4.0
    • Service Excellence

      4.5
    • Value

      0.0
    • Would Recommend

      4.5
    • Undisclosed
    • 50 - 249 employees
    • Boston, MA
    Cogito Corp, an artificial intelligence development company, is headquartered in Boston, Massachusetts. The midsize firm was founded in 2007. Their services include Artificial Intelligence, BI & big data consulting & SI, non-voice bpo/back office services, and voice services.
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  • 124
    (7 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      5.0
    • Would Recommend

      4.9
    • $1,000+
    • 50 - 249 employees
    • Nashik, India

    Eluminous Technologies Pvt Ltd is a Nashik, India-based back office outsourcing company. The midsize company was founded in 2002. Their services include back office outsourcing, document digitization & management, and call center services.

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    Industries

  • 125
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Houston, TX

    Phone answering service Infinity Center BPO is based in Houston, Texas and Ciudad de Guatemala, Guatemala. The firm provides call center services and customer service outsourcing and is midsize.The firm was established in 2014.

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  • 126
    (2 Reviews) 2.8
    • Timeliness

      2.8
    • Service Excellence

      2.8
    • Value

      2.8
    • Would Recommend

      2.8
    • $1,000+
    • 250 - 999 employees
    • Camarillo, CA

    Alert Communications is an answering service. Their midsize team is located in Camarillo, California. Their services include voice services. The firm was established in 1965.

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    Industries

  • 127
    (2 Reviews) 5.0
    • Timeliness

      4.8
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • Colombo, Sri Lanka

    Axcim Business Solutions is a non-voice bpo/back office services company. Their small team is based in Colombo, Sri Lanka. Their team provides non-voice bpo/back office services, finance & accounting outsourcing (FAO), HR services, and voice services.

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    Industries

  • 128
    (6 Reviews) 4.9
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      4.7
    • Would Recommend

      4.9
    • $5,000+
    • 250 - 999 employees
    • Warszawa, Poland
    EverHelp is a Warszawa, Poland-based customer service outsourcing company. The small agency was launched in 2021. Their services include customer service outsourcing, call center services, back office outsourcing, and sales outsourcing.
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    Industries

  • 129
    (12 Reviews) 4.8
    • Timeliness

      4.5
    • Service Excellence

      4.8
    • Value

      4.1
    • Would Recommend

      4.9
    • Undisclosed
    • 50 - 249 employees
    • Butler, NJ

    Anserve Inc. is a phone answering services provider based in Butler, N.J. The company, founded in 1969, has more than 50 employees and provides voice services to mid-market and small companies and institutions in the medical, consumer products & services, dental, government, legal, and utilities industries.

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    Clients

    • Aspen Medical Associates

    Industries

  • 130
    (2 Reviews) 4.5
    • Timeliness

      4.3
    • Service Excellence

      4.5
    • Value

      4.3
    • Would Recommend

      4.5
    • $1,000+
    • 10 - 49 employees
    • Silver Spring, MD

    A&A Communications is a voice services outsourcing firm based in Silver Spring, Md. Founded in 1979, they have about 50 employees and provides services to a relatively diverse client base. They specialize in voice support, including answering and virtual receptionist packages.

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    Clients

    • Chatel Real Estate
    • Mona Electric
    • Mobile Medical Imaging

    Industries

  • 131
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • dhaka, Bangladesh
    KTech Solutions is a customer service outsourcing company founded in 2022. They are headquartered in dhaka, Bangladesh and have a midsize team. Their services include customer service outsourcing, call center services, sales outsourcing, web design, and more.
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  • 132
    (1 Reviews) 5.0
    • Timeliness

      4.5
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $10,000+
    • 10 - 49 employees
    • San Salvador, El Salvador

    Callsite Solutions is a phone answering service. The small San Salvador, El Salvador-based company was launched in 2022. Their services include call center services, customer service outsourcing, back office outsourcing, and sales outsourcing.

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    Industries

  • 133
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • PARLIN, NJ

    Empire Global Solution is a midsize telephone answering service. In PARLIN, New Jersey and Barranquilla, Colombia, the agency was founded in 2021. Their services include call center services, back office outsourcing, sales outsourcing, customer service outsourcing, and more.

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    Industries

  • 134
    (2 Reviews) 5.0
    • Timeliness

      4.5
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Great Neck Plaza, NY

    The Hour - Back Office and Virtual Assistant Services is a Great Neck Plaza, New York-based back office outsourcing company. The agency provides back office outsourcing, customer service outsourcing, call center services, finance & accounting outsourcing (FAO), and more and is midsize.The agency was established in 2015.

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    Industries

  • 135
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $25,000+
    • 50 - 249 employees
    • Cape Coral, FL

    Experts Helping Businesses is a Cape Coral, Florida-based customer service outsourcing company. The midsize team focuses on customer service outsourcing, call center services, back office outsourcing, and sales outsourcing. The firm was founded in 2017.

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  • 136
    (5 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Oakland, CA

    Numa is an answering service based in Oakland, Calif., and founded in 2016. Their team of fewer than 50 specializes in voice services for clients ranging from small firms to large corporations in the fields of real estate, hospitality, and retail.

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    Clients

    • Emblush Beaute
    • MW8 Apartments
    • Potomac River Running, Inc.

    Industries

  • 137
    (1 Reviews) 5.0
    • Timeliness

      3.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      0.0
    • $1,000+
    • 50 - 249 employees
    • Martinsburg, WV

    InTouch is a call center solutions agency based in Martinsburg, West Virginia. Founded in 1995, they have over 200 employees for primarily the healthcare and real estate industries. Their services consist entirely of voice support, including inbound and outbound sales, conventional answering and switchboard solutions, and order processing.

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    Clients

    • Dan Ryan Builders
    • Trius Federal Credit Union
    • Blue Ridge Hospice

    Industries

  • 138
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $10,000+
    • 50 - 249 employees
    • Tijuana, Mexico

    CallTree BPO is a midsize call center company. Founded in 2020, the team offers call center services, back office outsourcing, customer service outsourcing, sales outsourcing, and more. The company is in Tijuana, Mexico.

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    Industries

  • 139
    (2 Reviews) 4.8
    • Timeliness

      5.0
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      4.8
    • Undisclosed
    • 2 - 9 employees
    • Winnipeg, Canada
    Business consulting company Jeremy Chen Sales was established in 2018. The agency specializes in business consulting, call center services, back office outsourcing, and sales outsourcing and has a small team.
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  • 140
    (3 Reviews) 4.7
    • Timeliness

      4.8
    • Service Excellence

      4.7
    • Value

      5.0
    • Would Recommend

      4.8
    • $1,000+
    • 50 - 249 employees
    • Phoenix, AZ

    Pacific Business Services is a call center services company based in Phoenix, Arizona, that was founded in 2013. Their team of 121 that provides voice, non-voice business processing outsourcing (BPO), and transcription services. 

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    Industries

  • 141
    (2 Reviews) 4.5
    • Timeliness

      4.3
    • Service Excellence

      4.5
    • Value

      4.0
    • Would Recommend

      5.0
    • $75,000+
    • 50 - 249 employees
    • Kuala Lumpur, Malaysia
    Launched in 2012, Kexxel BPO is a call center. The midsize team provides call center services, sales outsourcing, and customer service outsourcing. The company is based in Kuala Lumpur, Malaysia.
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    Industries

  • 142
    (0 Reviews)

    Not yet reviewed.

    • $10,000+
    • 50 - 249 employees
    • Lahore, Pakistan

    TeloSolution is a software development company. Their small team is based in Lahore, Pakistan. The company focuses on custom software development, non-voice bpo/back office services, business consulting, corporate training, and more. The company was launched in 2017.

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    Clients

    • U2 Connect Now

    Industries

  • 143
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 50 - 249 employees
    • Medellín, Colombia

    Based in Medellín, Colombia, Origen BPO is a small phone answering service. Their services include voice services and non-voice bpo/back office services.

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    Industries

  • 144
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 250 - 999 employees
    • Delhi, India

    Max BPO is a call center agency headquartered in Nanaimo, Canada, with offices in Noida, India, and Takoma Park, Md. Since 1997, their team of 52 has provided clients with voice services, non-voice BPO/back-office services, and finance & accounting outsourcing expertise. Their call center services focus on B2C telemarketing, answering services, and virtual receptionist services, among others.

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    Clients

    • Digiperform
    • Bisnode Central Europe
  • 145
    (1 Reviews) 5.0
    • Timeliness

      4.5
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • El Cajon, CA

    Answer California is a voice support outsourcing firm based in El Cajon, Calif., just outside of San Diego. Founded in 1998, Answer California has just under 13 employees. They exclusively provide voice service outsourcing. Their specific call center services include automatic answering, order processing, and customer service.

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    Industries

  • 146
    (10 Reviews) 4.3
    • Timeliness

      0.9
    • Service Excellence

      4.3
    • Value

      0.7
    • Would Recommend

      4.3
    • Undisclosed
    • 50 - 249 employees
    • Miami, FL

    Office Sense is a business process outsourcing firm based in Miami, Fla. Founded in 2010, their team includes about 23 employees that specialize in bilingual call center support. Office Sense provides voice services for a diverse client base in terms of industry and scale. They offer conventional answering, virtual receptionist, and third-party verification call center solutions.

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    Clients

    • The Morton Law Group
    • Villafana Law

    Industries

  • 147
    (11 Reviews) 4.6
    • Timeliness

      4.6
    • Service Excellence

      4.6
    • Value

      4.6
    • Would Recommend

      4.6
    • $1,000+
    • 10 - 49 employees
    • St. Louis, MO

    Alpha Assistant, a small non-voice bpo/back office services and telephone answering service, is located in Fort Worth, Texas. The team focuses on non-voice bpo/back office services and voice services.

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    Industries

  • 148
    (1 Reviews) 4.0
    • Timeliness

      4.0
    • Service Excellence

      4.0
    • Value

      4.5
    • Would Recommend

      4.0
    • $1,000+
    • 10 - 49 employees
    • United Kingdom

    onebox is a voice services and transportation company based in the United Kingdom. Founded in 2000, their team of 30 serves clients in the real estate and financial services sectors. Services include voice and call center efforts.

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    Industries

  • 149
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      4.5
    • Undisclosed
    • 50 - 249 employees
    • San Antonio, TX

    Midsize answering service company TAS United, LLC, is headquartered in San Antonio, Texas. The team specializes in voice services and non-voice bpo/back office services.

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    Industries

  • 150
    (16 Reviews) 4.4
    • Timeliness

      0.9
    • Service Excellence

      4.4
    • Value

      0.8
    • Would Recommend

      4.4
    • Undisclosed
    • 50 - 249 employees
    • Charleston, SC

    Call Experts is a contact center outsourcing firm headquartered in Charleston, South Carolina. Founded in 1982, they now have over 200 employees distributed between three call centers on the US east coast. Call Experts provides expert services for voice support, including virtual receptionist services, inbound appointments, and customer support.

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    Clients

    • Charleston Water System
    • College of Charleston
    • CharlestonGI

    Industries

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