Top 30 ECM Consulting Firms

ScienceSoft helped a roofing company streamline its Salesforce processes. They used Apex to develop efficient internal processes for the client, all of which have been functional and well-maintained. The client was impressed by their skill and work processes. 

"ScienceSoft is one of the few vendors I've been able to find that offers both high-quality development and high-quality project management all in one." – National Manager, Roofing Company

Switchfast Technologies provides ongoing IT services and support for an independent consultant focusing on web access and email usability. The client feels that Switchfast Technologies provides top-level service. 

"Their staff is friendly, knowledgeable, professional, and always committed to their clients' success." —Founder & CEO, Independent Consultancy

TechMD provides various ongoing IT services for a nonprofit like onsite and remote desk support, maintaining servers, conducting security checks, and has made their two-sided websites available remotely to multiple users.

"The partnership is a mutual investment. They care about enhancing our productivity and we’re committed to this long-term relationship. The analysts are awesome; it’s a pleasure talking with them." — Administrative Director, Nonprofit

A non-profit hired Trigent to build an enterprise web app to provide and deliver programming throughout its partner network. Trigent developed the app using the ASP.NET program and everyone produced a quick turnaround. The final product met all of the client's expectations.

"The system serves a number of people outside of our organization, and everyone is very complimentary of the finished product." – Senior Director, Youth Development Non-Profit 

ELEKS created a tool that helped a production tracking firm track and manage its operations data. The client new visuals and user experience design for its database. The client plans to move its entire operations to the database ELEKS built. 

“ I appreciate having a project coordinator on board. They’re reliable and communicative. ” – Co-Founder, Production Tracking Firm

SADA Systems took a product and customized it specifically for a government agency. After the first year of implementation, the development work has led to an increase in investment. The government agency appreciated that SADA Systems modified their approach to fit the client's needs.

"SADA Systems was very flexible and helped us through any difficulties." – Manager, City Transportation Authority

Maven Wave migrated a large sales team to Google Applications for business. They managed the entire process and ensured all business requirements and credentials were correct.

"They have an outstanding communication approach. They’ve got a knack for savvy explanations of highly complex, critical tasks. I am dealing with customers and sales managers from five different geographies, and English is their second language and never once did they have any issues understanding." – Campaign Manager, Design & Manufacturing Company

Bluewolf designed marketing automation tools for a solar panel manufacturer based on the Eloqua platform, in collaboration with the client's Salesforce CRM system. They act as the bridge between the two systems to provide custom solutions.

"I can tell you that we’ve definitely reduced costs. They’ve performed very well overall." — Global Online Marketing Manager, Solar Panel Manufacturer

Binary Republik developed an intranet portal with custom features using SharePoint 2013 for an Australian fast-moving consumer goods (FMCG) company. The intranet portal makes company processes more efficient while facilitating external communications for several hundred users. The portal received positive feedback from customers and employees alike.

"Binary Republik helped us increase the bottom line by 30% year on year." – Founder, FMCG Company 

A retirement home originally found that their servers were outdated and not functioning properly. TruAdvantage was hired to modernize them and begin the migration to Cloud-based servers. They now manage their internal systems and cybersecurity.

"They’re very hands-on and provide excellent support. If our system goes down, their staff gets it back up and running within minutes." — Executive Director, Retirement Home

A community college initially hired SWC to update its help desk and revitalize the network's infrastructure. According to the client, both systems were in "shambles" before SWC came onboard. Now, they engage SWC for managed services and network support. 

"The employees that SWC Technology Partners sends out are very good, skilled, and talented. They're not afraid to take on something they don't know about." – IT Director, Community College 

General Networks performed an email migration for a large-scale research group in California. The client had hundreds of accounts on the system, and wanted a smooth integration with Microsoft Office 365. General Networks used automation tools to transfer each of the client's users to the new system, and did so with less than a weekend of downtime.

"Communication is always key with me and they delivered across the board." —IT Director, Research Organization

TACG worked with a military organization, based in Alabama, to help with several different projects centered on business process re-engineering. One particular project was to supply an architecture reorientation and use Open Text and ProVision to re-engineer the client's business process.

"They are experts at helping government organizations save money." – Chief Architect, Military Organization

Neologix Software Solutions helped a startup develop a social network for users who live in apartment complexes. The platform allows residents to share news and happenings related to the building. The relationship strengthened as the project went on. 

“Neologix never had any friction about any deliverable. They were able to complete all milestones that were proposed, and were willing to adapt to the client’s needs.” — Founder, Internet Company

Mindsight managed a healthcare company's network infrastructure. The agency was responsible for everything, from configuration to monitoring. The client was impressed with Mindsight's attention to detail and their dedication to understanding the company's needs. 

"Out of all our other providers, Mindsight worked the hardest in understanding what were the challenges that we were having, before prescribing a solution." —VP of Operations, Healthcare Company

ImageTech Systems provided hardware, software, and business process improvements to a small insurance company. They upgraded the content management system to assist with disaster insurance claims and incorporated eClient, Kofax workflow, and IBM ECM products. The client was impressed by ImageTech’s professionalism throughout the project.

“They’re always proactive to get things completed. They were always clear on where they were, and what we were doing.” – IT Director, Insurance Company

PortalFront designed and developed a SharePoint application to manage deliverables for a logistics company. They worked with the client from the beginning concept through the final product, which effectively allows the client and its partners to collaborate and share input on projects.

“They were very clear in their methodology and approach on how they would develop and support the program. They understood the process, and the language in the RFP was not just regurgitated back. They articulated their thoughts and processes." – Director of Business Development, Logistics Company

Integro helped an energy company integrate its email system post-merger with its new parent company. They provided services for other office management systems including scanning, data collection, content classification, and records management. 

"They've come in on or under budget every single time. They've pretty much hit all of our deadlines. When there are issues, they do stick with it and will stick it out for the long haul. If there are any issues, they fix them. That's pretty much it." – IT Manager, Energy Company

LCloud worked with this recruitment platform to assist it in hosting large micro-services and database structures on Amazon Web Services. LCloud develops the entire architecture around anything to do with Amazon Web Services for the client, from the firewall, to the user accounts, to the identity and access management roles.

"What I value the most about them is their proactivity in thinking things through for us. They’ve seen things that work and don’t work, and they apply that experience to our solution. They proactively tell us a better way to do things, and that’s a key reason I never replaced them." — Founder & CTO, Recruitment Platform

KPI Partners was tasked with performing data analytics for a large university. Using an Oracle platform, the team at KPI Partners analyzed data on a state-wide university system, including data on student financials and curriculum. The team at KPI Partners won an excellence award for the data analytics performed on this project. The client was impressed with KPI Partners' communication skills and responsiveness throughout the project. 

"We found that [verbal] communication between all of us at Berkeley and the offshore team was important in order to shortcut the whole development process. This was an improvement over having three or four intermediate people who were trying to convey a message. We used an agile development style, and we all got on the phone and talked about what was needed." - Lead Campus Data Archiect, University 

Marlabs Inc partnered with a bank in order to develop digital solutions for product implementation. The client wanted software that would help align the organization's product capabilities with their business requirements. Marlabs Inc created multiple software functions, including a digital lending solution in order to meet the client's needs. The client was impressed with the efficiency and quickness that the team at Marlabs Inc displayed when finishing the complex project. 

"Marlabs has done a wonderful job at taking these customer products live in about three months, a short duration for a digital transformation project of this scope and size. "-CEO, IT Company 

RGB Projects provides ongoing IT services for a legal practice for the last 7 years. The agency helped with the automation of the practice's impressive workflow and the client prides them on their knowledge.

"Their flexibility is great because it’s hard to find IT companies who are comfortable working in an iterative fashion." — COO, Legal Practice

An auto insurance company in Michigan hired Pyramid Solutions to integrate its new digital claims system with its document management system. Using the IBM content management suite, Pyramid Solutions created a unified system that provided a much simpler, straightforward user experience than the firm's previously disjointed approach.

"Pyramid Solutions seems to be very focused and interested in what we’re doing and how we’re doing it. They wanted to be helpful at all levels." - IT Manager, Auto Insurance Company

An insurance provider hired Stratosphere Networks for a number of IT services. They designed and implemented a wide range of new assets and projects. Stratosphere Networks is providing ongoing maintenance and management on a regular basis.

"They have a level of expertise that allows them to provide a high level of support, which is considerably better than most other companies."–Director of IT Infrastructure, Insurance Provider

5th Method Consulting worked with a retail clothing corporation to revitalize its brand and upgrade its SharePoint internet by migrating a K2 program to Blackpearl and conducting weekly analytic reports. Through its partnership with 5th Method Consulting, the corporation has seen an improvement in usability. 

"5th Method Consulting has been able to give me insights on what to look for and they are able to deliver." – Manager of Application Architecture, Clothing Retailer

A casino group hired Qualex Consulting to provide data process software to enable automated mailing lists and high-level data analytics. They finished ahead of schedule while still providing constant training and maintenance services. The client finds Qualex's work to be cost-efficient and excellent in all respects. 

"They provide great value for a low price and are really flexible. If you want it, they’ll make it happen." – Database Manager, Casino

AppTier worked with a pharmaceutical company to help with an OpenText implementation in order to supply a more strict and controlled procedure around documentation management within the client's GXP environments. AppTier was present from the very beginning of the project and has assisted with everything from deployments, training, development, and testing.

"I don’t believe that the other consulting firms that we worked with have their technical capabilities. Those firms don’t have business analysis capabilities that AppTier brings to the table." – Senior Director, Pharmaceutical Company

A public university's security department needed a data mining solution to better assess threats. ECM Universe implemented an IBM enterprise system and now hosts the system for the client.

"I’ve been very pleased. I’ve worked directly with Scott [solution architect at ECM Universe]. He’s very flexible. He’s been very helpful, very patient." — Manager, University Security Department

EQ-ON created an internal software tool for an environmental services company to improve communication. The system automates workflows and document transfers. The client is excited that it has made work processes more efficient and saves time.  

“The new software will be critical in expediting the flow of documents and making it easier to find certain information within our system.” – President, Environmental Services Company

PVA, Inc. provided development and user support services for a lighting company. They customized an OpenText Content Server application, while also helping with project upgrades and software releases. The client praised their multitasking and communication skills.

“PVA, Inc. runs a very small team that produces exceptionally successful work.” — Application Manager, Lighting Company