SummitNext
visit site- $1,000+
- 50 - 249 employees
- Petaling Jaya, Malaysia
Launched in 2020, SummitNext Technologies Sdn. Bhd. Is a answering service. Their small team is headquartered in Petaling Jaya, Malaysia and specializes in call center services, customer service outsourcing, back office outsourcing, and sales outsourcing.
Client Insights
Industry Expertise
10%
10%
10%
10%
10%
10%
10%
10%
10%
10%
Client Size Distribution
Small Business (<$10M) 60%
Midmarket ($10M - $1B) 15%
Enterprise (>$1B) 25%
Common Project Size
$50K-$199K 1 project
Clients
This provider has not added their key clients.
Highlights from Recent Projects
SummitNext Technologies was hired by a marketing company to manage social media for a sales technology company. They were tasked with social listening in Facebook groups, reporting, and community management. SummitNext provided 24/7 social listening across over 40 Facebook groups and distilled this information into three daily reports for crisis and alert purposes. They also managed queries and complaints on client-owned social media channels. The company found SummitNext through a referral and chose them for their location, budget-friendly pricing, and company values. Communication was primarily through virtual meetings and emails.
SummitNext Technologies was tasked by SEAbizs, a value-added reseller, to generate leads for channel partners in Malaysia. SummitNext was responsible for partner/reseller acquisition, active and passive customer service management, and deploying a CRM solution. They conducted research, telesales calls, email reach-outs, presentations, and followed up with prospective merchants. They also managed relationships and resolved customer issues. SummitNext was found through an online search and chosen for their company values.
Fairmarkets International Marketing, a fintech company, hired SummitNext Technologies for employee management and recruitment services. The scope of work included improving HR processes and outcomes. The client was referred to SummitNext and selected them for their location, budget-friendly pricing, cultural fit, and company values. The HR Director of Fairmarkets International Marketing reported a highly positive experience with SummitNext, praising their professionalism, commitment, and the positive impact they've had on the company's HR processes and outcomes.