Big Outsource

Big Outsource was hired by Locka Vision, a renowned visualization studio in Sweden, to handle routine customer support inquiries and organize data from multiple clients. The company provided a dedicated assistant who effectively managed customer emails, set up an organized folder system, and logged all relevant data into spreadsheets. This assistant also cleaned up old records scattered across different formats. The decision to hire Big Outsource was based on their budget-friendly pricing, positive referral, and alignment with company values.

The University of Chicago Medicine engaged Big Outsource for back office outsourcing. The company was tasked with handling client follow-ups and schedule editing. Big Outsource assigned two team members to this project who successfully managed email reservations, created and distributed contracts, kept track of the editing schedule, and monitored invoicing. They also stored all costs and receipts in one location, simplifying tax preparation. The choice to select Big Outsource was influenced by their high ratings, cost-effective pricing, and great culture fit.

Sensational AG, a B2B eCommerce platform for the food industry, employed Big Outsource to manage client communication and scheduling, and provide proofreading and formatting assistance for blog drafts. The company assigned one assistant who efficiently managed incoming emails, coordinated client calls, proofread drafts, and prepared content calendars. They also set reminders and deadlines to ensure no tasks were overlooked. Big Outsource was chosen for this project due to their high ratings, affordable pricing, and alignment with company values.