TRU29 Solutions Inc.

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Tru29 Solutions Inc. is an outsourcing solutions provider from Pasig City, Philippines, and with a second location in Costa Mesa, Calif. Founded in 2015, their team of 50+ employees provides voice services, non-voice BPO, back-office services, social media marketing, and more. Their main clients are small businesses in financial, consumer products, and e-commerce industries, among others.

Client Insights

Industry Expertise

Financial services

24%

eCommerce

24%

Consumer products & services

20%

Business services

8%

Information technology

6%

Advertising & marketing

5%

Automotive

5%

Legal

5%

Energy & natural resources

2%

Telecommunications

1%

Client Size Distribution

Small Business (<$10M) 80%

Midmarket ($10M - $1B) 14%

Enterprise (>$1B) 6%

Common Project Size

$10K-$49K 2 projects

Clients

  • Casera

Highlights from Recent Projects

Overall Rating

5.0
4 Reviews

TRU29 Solutions Inc. was hired by a payment gateway company to provide call center services. The vendor was chosen after comparing offers from several service providers. TRU29's team provided services from 9 am to 5 pm on weekdays. Feedback was provided through daily calls with the team leader and regular reports from each area. The client found TRU29's services to be effective and efficient, improving their customer service, sales, and implementation efforts.

GDV, a marketing and advertising company, employed TRU29 Solutions Inc. for social media management and marketing for the models of their client Madison Rose Modelling Agency. TRU29 was selected for their honesty, trustworthiness, and excellent data privacy policies. They managed the social media profiles of 27 models, created content, and responded to messages on behalf of the models. The team included an operations manager and a social media specialist for every four models. The client praised TRU29 for their excellent service and cost-effectiveness.

Utility care and protect limited, a telecommunications company, engaged TRU29 Solutions Inc. for an outbound sales campaign. TRU29 was chosen based on recommendations, high ratings, and a great cultural fit. The team of 30 was responsible for managing staff to make outbound sales calls overseas and managing agents closely to meet the company's standards. The client was pleased with TRU29's ability to effectively manage and hire staff, as well as run operations.

Timeliness

4.9

Service Excellence

4.9

Value

5.0

Would Recommend

5.0

Awards

37746

2022