Top 100 Virtual Receptionist Companies

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Top 100 Virtual Receptionist Companies

The Best of February 2025

Looking for a top virtual receptionist company?

Quality assurance of all of your incoming inquiries is a crucial function of customer service, but can be a time suck. Virtual receptionist services are designed to address this challenge. 

Jump to Most Reviewed Companies

List of the Best Virtual Receptionist Services

  • 1
    (11 Reviews) 4.8

    Timeliness

    4.9

    Service Excellence

    4.7

    Value

    4.5

    Would Recommend

    4.9
    $5,000+
    250 - 999 employees
    Las Vegas, NV
    SureCall is a telephone answering service based in Las Vegas, Nevada; Denver, Colorado; Calgary, Canada and London, England. The midsize team offers Call Center Services, Back Office Outsourcing, and Customer Service Outsourcing. The agency was established in 1982.
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    Clients

    Sofina Foods Inc.

    Industries

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  • 2
    (59 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.7

    Would Recommend

    5.0
    $1,000+
    1,000 - 9,999 employees
    Wilmington, DE
    Customer Service Outsourcing company SupportYourApp was launched in 2010. They are located in Wilmington, Delaware; Beograd, Serbia and DSR, Argentina and have a large team. SupportYourApp focuses on Customer Service Outsourcing, Back Office Outsourcing, and Call Center Services.
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    Clients

    Mastercard Calm Kofax MacPaw

    Industries

  • 3
    (15 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.8

    Would Recommend

    5.0
    $5,000+
    250 - 999 employees
    Home, KS

    Blue Valley Marketing is a midsize direct marketing company. Launched in 1991, the company is headquartered in Home, Kansas. Their services include direct marketing, market research, content marketing, and other marketing.

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    Industries

  • 4
    (122 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.9

    Would Recommend

    4.8
    $1,000+
    1,000 - 9,999 employees
    Hollywood, FL
    Remote CoWorker is a Back Office Outsourcing company. The large team is based in Hollywood, Florida and Taguig, Philippines. Their services include Back Office Outsourcing, Finance & Accounting Outsourcing (FAO), Call Center Services, Customer Service Outsourcing, and more.
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    Clients

    Amazon

    Industries

  • 5
    (32 Reviews) 4.7

    Timeliness

    4.1

    Service Excellence

    4.0

    Value

    3.9

    Would Recommend

    4.8
    $1,000+
    250 - 999 employees
    Orlando, FL

    XACT is a telecommunications company, founded in 1998 and located in Orlando, Fla. They have 69 employees specializing in custom-designed contact center solutions for companies in business services, finance, and consumer products and services. They offer voice services, help desk and web support, marketing, and virtual receptionist services.

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    Clients

    Culinary Institute of America

    Industries

  • 6
    (65 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.8

    Would Recommend

    4.9
    Undisclosed
    250 - 999 employees

    Smith.ai is a virtual receptionist and lead intake services company located in Palo Alto, Calif. Founded in 2015, they employ over 100 staff specializing in live calls and website chat for small and mid-market companies, typically in legal, hospitality, finance, e-commerce, healthcare, and real estate. Services include AI chatbots, live chat, conversion optimization, and virtual receptionists.

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    Clients

    Hacking Law Practice

    Industries

  • 7
    (52 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    5.0

    Value

    4.9

    Would Recommend

    5.0
    $1,000+
    10 - 49 employees
    Toronto, Canada

    Veta Virtual Receptionist is a phone answering service. They are headquartered in Toronto, Canada and have a small team that provides voice services. The company was founded in 2020.

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    Industries

  • 8
    (7 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    5.0
    $1,000+
    1,000 - 9,999 employees
    Medellín, Colombia

    Solvo Global is a voice service company with a team of over 250 people and founded in 2014. Headquartered in The Woodlands, Texas, they not only offer voice services but also various back-office services for clients.

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    Clients

    CenCal Insurance Services

    Industries

  • 9
    (9 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    Hatboro, PA

    HelpSquad, LLC is a midsize in Quakertown, Pennsylvania and Hatboro, Pennsylvania. They specialize in and were established in 2011.

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    Clients

    Slinger Bag

    Industries

  • 10
    (13 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    4.9

    Value

    5.0

    Would Recommend

    5.0
    Undisclosed
    50 - 249 employees
    Toronto, Canada

    24H Virtual is a voice and customer service agency based in Toronto with over 10 employees. They specialize in voice services for small and mid-market companies in the fields of transportation, education, and financial services.

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    Industries

  • 11
    (26 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    5.0
    $5,000+
    250 - 999 employees
    Kalyan, India

    Tasks Expert is a social media marketing agency located in Killeen, Texas and Kalyan, India. The firm focuses on social media marketing and has a small team.The firm was founded in 2017.

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    Industries

  • 12
    (35 Reviews) 4.9

    Timeliness

    4.8

    Service Excellence

    4.9

    Value

    4.8

    Would Recommend

    4.9
    $1,000+
    1,000 - 9,999 employees
    Gilbert, AZ
    Unity Communications is a Back Office Outsourcing company. The large Gilbert, Arizona-based company was launched in 2009. Their team specializes in Back Office Outsourcing, Customer Service Outsourcing, and Call Center Services.
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    Clients

    ATT

    Industries

  • 13
    (16 Reviews) 4.3

    Timeliness

    1.9

    Service Excellence

    1.9

    Value

    1.8

    Would Recommend

    4.4
    Undisclosed
    1,000 - 9,999 employees
    Garden City, NY

    Go Answer is a leading bilingual contact center, providing 24/7 voice, web-chat, email, and ticketing services for large and small businesses. They serve multiple industries such as home services, property management, e-commerce, healthcare, transportation, and fintech. Go Answer also has a bilingual dedicated legal division that strictly handles legal intake and retainer services for law firms across the United States. Go Answer was founded in 2012 and is based in New York, with additional state-of-the-art call centers in St. Lucia and Florida. Go Answer understands the importance of being a true extension of their clients brand. They provide friendly, professional and expert answering services, virtual reception services, and custom contact center solutions that reflect the values and reputation of your company

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    Clients

    Century21

    Industries

  • 14
    (31 Reviews) 4.9

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.9

    Would Recommend

    5.0
    Undisclosed
    250 - 999 employees
    LEX Reception is a midsize telephone answering service. The Portland, Oregon-based firm was founded in 2012. Their services include Call Center Services, Back Office Outsourcing, Customer Service Outsourcing, and Sales Outsourcing.
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    Clients

    The Law Office of Robert David Malove

    Industries

  • 15
    (10 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.7

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    București, Romania
    Established in 2006, Valoris Center is an answering service company. The agency focuses on Call Center Services, Customer Service Outsourcing, CRM consulting and SI, and Back Office Outsourcing and has a midsize team.
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    Industries

  • 16
    (22 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $10,000+
    250 - 999 employees
    San Pablo City, Philippines

    Call center company Big Outsource is in San Pablo City, Philippines. The midsize firm was founded in 2014. Their services include voice services and non-voice bpo/back office services.

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    Industries

  • 17
    (13 Reviews) 4.7

    Timeliness

    4.8

    Service Excellence

    4.7

    Value

    4.7

    Would Recommend

    4.8
    $1,000+
    50 - 249 employees
    Chicago, IL

    Hit Rate Solutions is a global provider of contact center services to clients worldwide. Primarily focused on industries such as consumer products, retail, and manufacturing, Hit Rate Solutions specializes in voice services and non-voice BPO/back office services. The company was established in 2008 and is headquartered in Bacolod, Philippines. Their team is made up of 39 employees.

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    Clients

    CleanWel Solutions

    Industries

  • 18
    (62 Reviews) 4.9

    Timeliness

    5.0

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    4.9
    $1,000+
    50 - 249 employees
    Sugar Land, TX
    Located in Sugar Land, Texas; Koronadal City, Philippines and Islamabad, Pakistan, IdeasUnlimited is a Customer Service Outsourcing company. The midsize team focuses on Customer Service Outsourcing, Call Center Services, Back Office Outsourcing, Transcription, and more. The firm was established in 2010.
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    Clients

    TravelWifi

    Industries

  • 19
    (18 Reviews) 4.4

    Timeliness

    3.6

    Service Excellence

    4.4

    Value

    3.6

    Would Recommend

    4.5
    Undisclosed
    1,000 - 9,999 employees
    Edinburgh, Scotland

    AnswerForce is an answering services provider from Tualatin, Ore. It was founded in 1998 and currently has a team of 11 employees. AnswerForce specializes in voice services, but also provides non-voice BPO/back office services to clients from a variety of industries. 

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    Clients

    GPS Technologies

    Industries

  • 20
    (1 Reviews) 5.0

    Timeliness

    4.5

    Service Excellence

    5.0

    Value

    4.0

    Would Recommend

    5.0
    $1,000+
    1,000 - 9,999 employees
    Kantipur Management Private Limited, a marketing strategy company, was launched in 2014. Their large team is headquartered in Kathmandu, Nepal; Lalitpur, Nepal and Lalitpur, Nepal and specializes in marketing strategy, corporate training, customer service outsourcing, and hr consulting.
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    Industries

  • 21
    (6 Reviews) 4.9

    Timeliness

    5.0

    Service Excellence

    4.9

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees

    Founded in 2017, LTVplus is BPO firm that is headquartered in West Palm Beach, Fla. Their team of 19 is sold dedicated to providing non-voice BPO and back office services. 

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    Clients

    Bully Max

    Industries

  • 22
    (3 Reviews) 4.0

    Timeliness

    4.7

    Service Excellence

    4.3

    Value

    4.0

    Would Recommend

    3.7
    $1,000+
    1,000 - 9,999 employees
    Encinitas, CA

    CC Capital Group is an outsourcing agency based in La Jolla, Calif with a team of 25. Founded in 2012, the company offers direct marketing, business consulting, and HR services. Their direct marketing services are focused on telemarketing, among other forms.

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    Clients

    Xerox Corporation

    Industries

  • 23
    (3 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    1,000 - 9,999 employees
    Warszawa, Poland
    Voice Contact Center is a large Customer Service Outsourcing company. Founded in 2008, the company is in Warszawa, Poland; Łódź, Poland; Lublin, Poland and Lublin, Poland. Their team offers Customer Service Outsourcing, Call Center Services, and Back Office Outsourcing.
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    Industries

  • 24
    (8 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    4.9
    $1,000+
    1,000 - 9,999 employees

    Outsource and Save, a call center company, was launched in 2019. Based in Los Angeles, California, their midsize team offers call center services, back office outsourcing, customer service outsourcing, sales outsourcing, and more.

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    Industries

  • 25
    (23 Reviews) 4.7

    Timeliness

    4.8

    Service Excellence

    4.7

    Value

    4.6

    Would Recommend

    4.7
    $1,000+
    1,000 - 9,999 employees
    Bengaluru, India

    Flatworld Solutions is an outsourcing company headquartered in Princeton, N.J. Founded in 2006, they have a team of over 750 employees. The firm's international offices are based across India, the U.K, and the Philippines and has experience in nonvoice/ back office, transcription, and call center services. Their Clients mostly work in manufacturing, education, and healthcare industries. 

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    Clients

    MSN

    Industries

  • 26
    (2 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.5

    Value

    4.5

    Would Recommend

    5.0
    $1,000+
    10 - 49 employees
    Thatcham , England

    Verbatim Virtual Receptionists is a call answering service company that was founded in 1997. Based in Thatcham, U.K., the team of about 10 employees does voice services and non-voice BPO and back-office services, including virtual receptionist, inbound appointment scheduling, B2B lead generation and qualification, and online customer support.

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    Clients

    Knight Frank

    Industries

  • 27
    (5 Reviews) 4.7

    Timeliness

    4.8

    Service Excellence

    4.7

    Value

    4.5

    Would Recommend

    4.8
    $1,000+
    250 - 999 employees
    Petaling Jaya, Malaysia

    Launched in 2020, SummitNext Technologies Sdn. Bhd. Is a answering service. Their small team is headquartered in Petaling Jaya, Malaysia and specializes in call center services, customer service outsourcing, back office outsourcing, and sales outsourcing.

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    Industries

  • 28
    (45 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.7

    Would Recommend

    4.9
    $5,000+
    1,000 - 9,999 employees
    Lexington, KY

    Helpware is a call center located in Los Angeles that was founded in 2015. Their team of around 135 employees specializes in voice services, non-voice BPO and back-office services, HR consulting and outsourcing, transcription, and more.

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    Clients

    DoorDash

    Industries