Top 100 Virtual Receptionist Companies

An e-commerce business has partnered with Unity Communications for staff augmentation. The team has been supplying people for inbound customer communication, reports, bookkeeping, and data analysis. 

"All of the candidates have been incredible and have stayed on since starting working with us."

Smith.ai provides virtual receptionist services for a law firm. The team is in charge of answering calls from potential and current clients on a 24/7 basis.

"I have been very happy with their overall professionalism, attention to detail, and willingness to customize services."

Remote CoWorker provides VA services to a cold therapy machine rental company. They dedicated a virtual assistant to help the client take calls and process leads online.

"The communication has been great so far."

A health monitoring platform was looking for a vendor that could deal with technical issues that were reported by their users. They chose to partner with SupportYourApp because of their experience.

"We were very impressed with everything."

An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line.

"They provide frequent and proactive communication."

Nexa provided virtual assistant services for an advertising agency. The team processed incoming calls for both local and national campaigns. They were responsible for intake services and lead generation as well. 

"They are competent, confident, and compassionate for each call." – CFO, Advertising Agency

A health technology company has hired Helpware for their BPO and IT services. The team provides ongoing support for any urgent IT-related matters or business process challenges.

"We've been impressed with their responsiveness and willingness to go above and beyond for us."

A marketing firm wanted to handle more inbound phone calls. It hired Invensis to answer phone calls, process orders, and provide customer service. Invensis helped the firm's efficiency improve by 37%. The firm appreciated Invensis' customer service and time management, among other qualities.

"They [Invensis] have turned our company around and helped make it the best it can be!" – HR Manager, Marketing Firm

Moneypenny provides call center solutions to a drug testing company. The team's main objective is to answer the client's calls and sort their leads.

"They got the job done."

LEX Reception provides ongoing answering services for a boutique legal firm. The team helps with scheduling consultations and their primary objective is to respond to all the client's prospective customers.

"They are receptive to changes and are always looking to improve."

Verbatim Virtual Receptionists provide answering services to the client. They field all the client’s calls and transfer them to the in-house team as appropriate. 

"They understand our business and our goals."

Flatworld Solutions helped a marketing and advertising company to manage their CRM level-one support tasks, including call centers.

“Flatworld Solutions will do a phenomenal job of training replacement resources.”

LawyerLine™ provides call center services for an insurance law firm. They provide 24-hour coverage for their services. 

"I have been happy with them. They have taken direction well and implemented my goals."

Davinci Virtual Office Solutions provided call services for an energy company. They supplied ongoing coverage for approximately 50 calls a day. The client appreciates the company’s efficient working protocol. 

“They have highly trained staff for the attention of the calls and a good interface.” – President, Energy Company

AnswerConnect provides ongoing call center services for a law firm that is based in New Jersey.

"It is also impressive how easy it is to get someone on the phone to help when an issue arises."

AnswerForce provides after-hours phone answering services for an online payment portal. The team follows a script and helps callers complete their payments successfully.

“Their responsiveness stands out.”

Answering Legal provides answering services for a sole practitioner law office. The team brings in one lead per month. They excel at organization.

“I can manage my quality control more easily.” – Owner, Law Firm  

Face for Business provides call answering services for a financial adviser firm. The receptionists' tasks involve attending to calls from 8 a.m. to 8 p.m.

"They are proactive, and we have no intention of changing Face For Business for another agency."

Specialty Answering Service serves as a dispatch and management center for a produce distributor. The client has an extensive range of end-clients and delivery providers that requires considerable monitoring and attention to detail. By migrating their dispatch to Specialty Answering Service, the client saved about 520 labor hours per month with comparable outcomes.

"Their strength is professional handling of calls and increased knowledge of our business, customer service is easy to work with and courteous. Things have run smoothly so far." — Manager, Food Producer

Answering Service Care helps a roofing company take calls from their clients whenever they can’t. They ask appropriate questions and collect the customers’ information for the client to make a proper follow-up.

“Their service is not generic; they request and capture the information we need.”

Ruby Receptionists provides voice call management for a large financial firm. Their team oversaw client requests and recorded messages to save time on administrative tasks. Their exceptional service was praised by executives.

"They are not only willing to help my company, but they are eager to do so and they haven’t ever made me feel like my requests were unimportant." — Senior Administrator, Financial Firm

Anserve Inc. provides call center services to a building management company. They answer after-hour calls to attend to emergencies, following the client’s protocol and relaying the message to the proper person.

“Anserve’s consistency is impressive — they always answer the phone and relay the message.”

Outsource and Save provided recruiting and sales services for a staffing and recruiting company. They presented a service agreement that outlined logistics and assisted the client's in reopening the business.

"I appreciated how thorough the intake call was."

SureCall is the after-hours voice services provider for a city government organization. The team fields calls related to a specific project, following procedures and other guidelines to provide information.

"You can’t beat the peace of mind they offer."

Sound Telecom provided answering services with voicemail and call forwarding features for a healthcare company. The team recorded names and numbers to ease their return call process. All of these services were delivered on time.

“They are prompt and answer in a personal and professional manner. They offer many benefits with their service. They are affordable and trustworthy.” — Manager, Healthcare Company

Back Office Betties provides ongoing call center services for a law firm. They take messages from callers, as well as conducting warm transfers, providing information to prospective clients, and scheduling follow-up calls. The law firm has continued working with Back Office Betties for several years due to the quality of their work.

"Back Office Betties is the face of my company: they’re the first people that a new client talks to. People think their team is a receptionist in my office. I’ve never had an issue where someone didn’t end up hiring me because of their communication with the Back Office Betties team." - Attorney, Law Firm

In an extensive brand analysis, WiserBrand examined online presence, marketing practices, and customer relations, and they completed a full report of their findings. They now provide ongoing consultation services.  

"WiserBrand has proven to be a reliable, results-oriented, and customer-friendly digital agency." 

Meros Media provides digital marketing services for a medical office. They manage Facebook and work on PPC, social media, and content marketing, including videos.

“Their accessibility is outstanding. We have no problems with communication.”