Wing Assistant

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Wing Assistant, a back office outsourcing company, was established in 2018. Their midsize team is located in Berkeley, California. Their services include back office outsourcing, customer service outsourcing, sales outsourcing, call center services, and more.

Client Insights

Industry Expertise

eCommerce

20%

Advertising & marketing

15%

Business services

15%

Information technology

15%

Real estate

15%

Medical

10%

Consumer products & services

5%

Media

5%

Client Size Distribution

Small Business (<$10M) 60%

Midmarket ($10M - $1B) 30%

Enterprise (>$1B) 10%

Common Project Size

<$10K 12 projects

$10K-$49K 1 project

$50K-$199K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.7
31 Reviews

Wing Assistant was hired by a software company to provide virtual assistance, onboarding, and data mining services. The company's CEO found Wing Assistant through an online search and chose them due to their high ratings and affordable pricing. 2-5 employees from Wing Assistant were assigned to this project. They worked with clients to provide online support and assistance, as well as onboarding and sales research. The CEO was satisfied with the services provided by Wing Assistant.

PartySlate, an online event planning platform, engaged Wing Assistant for back office outsourcing. The CEO of PartySlate sought low-cost operational support for customers and executive assistance. Wing Assistant was found through an online search and was selected for their affordable pricing. 2-5 teammates from Wing Assistant were assigned to the project. Their tasks included uploading photos for customers, scheduling meetings, and arranging travel. The team worked overnight, allowing PartySlate to hand off tasks at the end of their U.S. workday and wake up to completed work the next morning. The engagement, which started in February 2024, is ongoing and the CEO is pleased with the results.

Honey Nation Inc., a consulting company that resells in-app digital goods, hired Wing Assistant to provide call center services. The CEO of Honey Nation needed to provide their services 24/7. Wing Assistant was found through an online search and was chosen for their high ratings and budget-friendly pricing. 2-5 teammates from Wing Assistant were assigned to the project. Their responsibilities included receiving and verifying funds, liaising with customers, properly calculating and sending products, and performing various side tasks as time allows. The engagement, which started in January 2023, is ongoing and has cost Honey Nation between $50,000 and $200,000. The CEO is satisfied with the services provided by Wing Assistant.

Timeliness

4.8

Service Excellence

4.7

Value

4.7

Would Recommend

4.8

Awards

81574

2023

50988

2023

50991

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81587

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81589

2023