Top 100 Answering Services

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Top 100 Answering Services

The Best of October 2026

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Answering services can play a key role in the success of a business. This support service can minimize customer service expenses. 

Jump to Most Reviewed Companies

List of the Best Answering Services Companies

  • 121
    (5 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    10 - 49 employees
    Oakland Park, FL
    Located in Oakland Park, Florida, Evateck is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing, Call Center Services, Back Office Outsourcing, and Content Moderation Services and were established in 2023.
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    Industries

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  • 122
    (5 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.8

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Mentor, OH
    Ver-A-Fast is a call center company headquartered in Mentor, Ohio. The midsize company was established in 1976. Their services include Call Center Services, Customer Service Outsourcing, and Sales Outsourcing.
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    Industries

  • 123
    (20 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    5.0

    Value

    4.9

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    Varna, Bulgaria
    Customer Umbrella, a Back Office Outsourcing company, was launched in 2021. They are in Varna, Bulgaria; New Delhi, India; São Paulo, Brazil and Pasay City, Philippines and have a midsize team. Customer Umbrella offers Back Office Outsourcing, Call Center Services, Customer Service Outsourcing, Data Annotation Services, and more.
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    Industries

  • 124
    (12 Reviews) 4.9

    Timeliness

    4.7

    Service Excellence

    4.8

    Value

    4.9

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Gurugram, India
    Located in Gurugram, India and Gurugram, India, Tech Fi Technologies is a call center service. The midsize team offers Call Center Services, Customer Service Outsourcing, Content Moderation Services, Sales Outsourcing, and more. The firm was established in 2016.
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    Industries

  • 125
    (14 Reviews) 4.2

    Timeliness

    0.4

    Service Excellence

    0.4

    Value

    0.4

    Would Recommend

    4.0
    Undisclosed
    10 - 49 employees
    Chesapeake, VA

    MAP Communications is an employee-owned virtual receptionist and live 24-hour answering service headquartered in Chesapeake, Va. Founded in 1991, their team of 65 focuses on industries like business services, real estate, education, healthcare, government, legal, and hospitality and leisure. They specialize in voice services.

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    Clients

    Coca-Cola

    Industries

  • 126
    (1 Reviews) 4.5

    Timeliness

    4.5

    Service Excellence

    5.0

    Value

    4.5

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    Ocala, FL

    Ansafone is a voice services provider based in Ocala, Fla. with an additional office in Santa Ana, Calif. They were founded in 1970 and have a team of over 250 employees.  

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  • 127
    (16 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Shah Faisal Town, Pakistan
    Assistring LLC is a Back Office Outsourcing company. The midsize Stratham, New Hampshire-based company was launched in 2024. Their team offers Back Office Outsourcing, Customer Service Outsourcing, Call Center Services, HR Outsourcing, and more.
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    Industries

  • 128
    (3 Reviews) 5.0

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    5.0
    $5,000+
    250 - 999 employees
    Montego Bay, Jamaica

    Answering service company Genesis Support Solution LTD was established in 2020. The midsize team focuses on call center services, customer service outsourcing, HR services, translation, and more. The agency is in Montego Bay, Jamaica and Miami, Florida.

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    Industries

  • 129
    (8 Reviews) 4.3

    Timeliness

    4.3

    Service Excellence

    4.3

    Value

    4.3

    Would Recommend

    4.4
    $1,000+
    10 - 49 employees
    Tucson, AZ

    Contact One is a full-service call center outsourcing firm in Tuscon, Ariz. They were founded in 1981 and currently maintain a staff of just over 40 employees. They provide voice services to a range of clients in a variety of sectors.

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    Clients

    Tuscon Orthopaedic Institute

    Industries

  • 130
    (3 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    Lagos, Nigeria

    DelonApps is an IT staff augmentation company. The small Lagos, Nigeria-based company was founded in 2018. Their services include IT staff augmentation, voice services, HR services, non-voice bpo/back office services, and more.

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    Clients

    First Bank Access Bank Wema Bank Sterling Bank

    Industries

  • 131
    (17 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Tunis, Tunisia
    Call center service Business & Services Solutions was established in 2012. Headquartered in Tunis, Tunisia, their midsize team specializes in Call Center Services, Customer Service Outsourcing, Back Office Outsourcing, and Sales Outsourcing.
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    Industries

  • 132
    (8 Reviews) 4.8

    Timeliness

    5.0

    Service Excellence

    4.7

    Value

    4.3

    Would Recommend

    4.9
    Undisclosed
    10 - 49 employees
    Portland, OR

    Physicians Answering Service is a telephone answering company headquartered in Portland, Ore. They have about 12 team members. Since 1990, they have provided voice services as well as non-voice back-office services to clients in the dental, healthcare, and medical industries.

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    Industries

  • 133
    (7 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.9

    Value

    4.4

    Would Recommend

    4.9
    $1,000+
    10 - 49 employees
    Capon Bridge, WV

    Direct Answer is a full-service e-commerce logistics and support firm in Oxon Hill, Md. Founded in 1991, they have about 8 employees that serve a range of clients in a variety of sectors. Direct Answer provides voice services and non-voice BPO.

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    Industries

  • 134
    (10 Reviews) 4.6

    Timeliness

    4.6

    Service Excellence

    4.8

    Value

    4.2

    Would Recommend

    4.7
    $1,000+
    1,000 - 9,999 employees
    Bristol, CT

    American Customer Care is a call center outsourcing firm based in Bristol, Conn. with call centers in Iowa and Pennsylvania. They were established in 1986, and have over 1000 employees. American Customer Care exclusively provides voice services, including surveys and market research, answering, and customer support.

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    Industries

  • 135
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    Walnut, CA

    Headquartered in Walnut, California, Helplama is a customer service outsourcing company. The company provides customer service outsourcing, direct marketing, call center services, and back office outsourcing and is midsize.The company was founded in 2016.

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    Industries

  • 136
    (8 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Kingston, Jamaica
    Founded in 2019, vlbpo cx is a Back Office Outsourcing company. The company focuses on Back Office Outsourcing, Call Center Services, Customer Service Outsourcing, and Sales Outsourcing and has a midsize team. The company is in Kingston, Jamaica; Caloocan, Philippines; Missoula, Montana and Santo Domingo, Dominican Republic.
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    Clients

    eCommerce, Law Firms, Fintech, Saas, Health

    Industries

  • 137
    (3 Reviews) 4.7

    Timeliness

    4.8

    Service Excellence

    4.7

    Value

    5.0

    Would Recommend

    4.8
    $1,000+
    50 - 249 employees
    Dumaguete, Philippines

    Pacific Business Services is a call center services company based in Phoenix, Arizona, that was founded in 2013. Their team of 121 that provides voice, non-voice business processing outsourcing (BPO), and transcription services. 

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    Industries

  • 138
    (8 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    4.6

    Would Recommend

    5.0
    Undisclosed
    10 - 49 employees
    Wrocław, Poland
    KODA is a small artificial intelligence development company. Founded in 2017, the firm is in Wrocław, Poland. Their team provides Artificial Intelligence, Call Center Services, and Generative AI.
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    Clients

    Santander Consumer Bank Jeronimo Martins Żabka Gamivo

    Industries

  • 139
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Karachi, Pakistan
    AtDesk is a midsize Karachi, Pakistan-based telephone answering service. Established in 2020, the team offers Call Center Services, Customer Service Outsourcing, and Back Office Outsourcing.
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    Clients

    Designer Sofas 4U

    Industries

  • 140
    (6 Reviews) 5.0

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    5.0
    Undisclosed
    250 - 999 employees
    Houston, TX
    OnQ Global is a Houston, Texas-based call center. The midsize company was launched in 2013. Their services include Call Center Services, Customer Service Outsourcing, and Back Office Outsourcing.
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    Industries

  • 141
    (1 Reviews) 5.0

    Timeliness

    4.5

    Service Excellence

    4.5

    Value

    5.0

    Would Recommend

    4.5
    Undisclosed
    1,000 - 9,999 employees
    Cincinnati, OH

    RDI Corporation is a telephone answering service. The large Cincinnati, Ohio-based company was established in 1978. Their team offers voice services, IT managed services, market research, and non-voice bpo/back office services.

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    Industries

  • 142
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    4.0

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    Edinburgh , Scotland

    SmartPA is the leading UK virtual assistant company, based in Edinburgh. Founded in 2008, they have over 300 employees that serve businesses of all sizes. Let SmartPA’s virtual assistants handle your and PA tasks remotely for a flexible monthly package.

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    Clients

    Krispy Kreme

    Industries

  • 143
    (26 Reviews) 4.5

    Timeliness

    0.4

    Service Excellence

    0.4

    Value

    0.4

    Would Recommend

    4.6
    Undisclosed
    250 - 999 employees
    Denver, CO

    Intelligent Office is a business process outsourcing firm based in Denver with offices in Washington, DC, London, and Canada. Established in 2010, their team has grown to 300 employees. Intelligent Office offers a wide range of outsourced operations solutions. The bulk of their services consists of voice BPO, including inbound calls and customer support; they also offer non-voice services, such as live chat and virtual assistant solutions.

    Read More

    Clients

    Oddyssey Health Services
  • 144
    (11 Reviews) 4.9

    Timeliness

    4.8

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $5,000+
    50 - 249 employees
    Cairo, Egypt

    Based in Cairo, Egypt, BPO Hive LLC is a midsize telephone answering service. They focus on Call Center Services, Customer Service Outsourcing, Back Office Outsourcing, and Sales Outsourcing and were founded in 2020.

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    Industries

  • 145
    (6 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Cerritos, CA
    Hire Live Support Inc is a Cerritos, California-based telephone answering service. The midsize firm was established in 2009. Their services include Call Center Services, Customer Service Outsourcing, Back Office Outsourcing, Social Media Marketing, and more.
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    Industries

  • 146
    (83 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    4.9
    $1,000+
    50 - 249 employees
    Ed, Sweden
    A-SALES AB is an Ed, Sweden-based Sales Outsourcing company. The midsize company was launched in 2023. Their team provides Sales Outsourcing, Call Center Services, and Email Marketing.
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    Clients

    Svea Solar

    Industries

  • 147
    (4 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $5,000+
    2 - 9 employees
    Fayetteville, AR

    Slingfly is a small SEO agency. The Fayetteville, Arkansas-based agency was founded in 2009. Their team focuses on search engine optimization, call center services, content writing services, pay per click, and more.

    Read More
  • 148
    (1 Reviews) 0.5

    Timeliness

    0.5

    Service Excellence

    1.0

    Value

    3.0

    Would Recommend

    0.5
    $1,000+
    250 - 999 employees
    London, England

    CALLCARE is a midsize call center service launched in 1998. Their services include voice services and non-voice bpo/back office services. The company is based in London, United Kingdom.

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    Industries

  • 149
    (8 Reviews) 4.4

    Timeliness

    4.4

    Service Excellence

    4.4

    Value

    4.4

    Would Recommend

    4.4
    $1,000+
    1,000 - 9,999 employees
    Cebu City, Philippines
    Staff Outsourcing Solutions is a large IT staff augmentation company. Established in 2010, the company is in Cebu City, Philippines. Their services include IT staff augmentation, Business Consulting, Call Center Services, Back Office Outsourcing, and more.
    Read More

    Industries

  • 150
    (4 Reviews) 4.8

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    10 - 49 employees
    Launched in 2016, Sunlightsol Technologies is a call center. Their small team is headquartered in Delhi, India and Delhi, India. Their services include Call Center Services, Web Development, Mobile App Development, Social Media Marketing, and more.
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    Industries

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