
Top 100 Answering Services
March 2023Looking for a top answering service?
Answering services can play a key role in the success of a business. This support service can minimize customer service expenses.
That's why we've created this list of the best answering services companies for you to review. Read through company descriptions, former clients, and notable projects to find the best fit for your business.
List of the Best Answering Services Companies
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181
- $1,000+
- 10 - 49 employees
- Chicago, IL
Founded in 2014, Vicky Virtual Receptionists is an answering services company that specializes in voice services and non-voice BPO/back office services. Specifically, they offer inbound and B2B appointment scheduling and B2B lead generation and qualification with a BPO focus on email and chat customer service. Their team includes 9 employees and is headquartered in Chicago. Vicky Virtual Receptionists works primarily with clients in industries that include business services, consumer products, hospitality, information technology, and retail.
Industries
Notable Project
Vicky Virtual provides ongoing call handling services.
"The partnership was very good until the service breakdown occurred."
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182
- $5,000+
- 2 - 9 employees
- Winnipeg, Canada
AnswerFone is a voice service company based in Winnipeg, Canada with fewer than 10 members. Founded in 2020, they are experts in voice services and back-office services for small businesses in the fields of advertising, IT, and more.
Clients
- C2 Custom Furnishings INC
- Calvert Fitness
Industries
Notable Project
AnswerFone provides telephone receptionist services for a custom furniture business.
"It’s a huge time-saver for me. Now, I can focus on higher-level things instead of answering the phone."
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183
- $1,000+
- 50 - 249 employees
- Oakland, CA
Located in Oakland, California, Telecom, Inc. Is an answering service. The midsize agency was established in 1993. Their services include voice services and non-voice bpo/back office services.Industries
Notable Project
Telecom, Inc. provided call center services for a solar sales company. The team contacted prospective investors to help them learn and invest in solar energy.
"Telecom, Inc. performed at par with our expectations, given the lower quality leads we provided."
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184
- $1,000+
- 2 - 9 employees
- Smeaton Grange, Australia
Turn Key Receptionist is a voice services agency located in Smeaton Grange, Australia. Founded in 2016, they have approximately 5 employees who focus on small business clients. They provide voice services.
Clients
- H3C Plus
Industries
Notable Project
Turn Key Receptionist provided virtual receptionist services for a digital door lock company. Their work included inbound calls and some outbound calls following a script.
“Customers would always comment on how friendly they were.”
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185
- $5,000+
- 10 - 49 employees
- Orlando, FL
Main Source 365 Tech is an internet security and support company located in Vero Beach, Fla. Founded in 2012, they employ four staff specializing in cybersecurity, business consulting, and IT managed services. They work with small, mid-size, and international companies, typically in business services, consumer products, and finance.
Clients
- Sidney Woodworker & Lumber
- Hassle Free Home Liquidators LLC
- VCF Delivery
Industries
Notable Project
A home liquidation service hired Main Source 365 to provide basic tech support. Eventually, the collaboration evolved, and the team now provides digital marketing and branding services as well.
"The benefits from working with them are really comprehensive."
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186
- $1,000+
- 50 - 249 employees
- Rawalpindi, Pakistan
GravityBPO, a call center, is based in Rawalpindi, Pakistan and Philadelphia, Pennsylvania. The midsize company was launched in 2018. Their team specializes in call center services, back office outsourcing, affiliate marketing, and transcription.Industries
Notable Project
After conducting an analysis of an IT firm’s business, GravityBPO provided them with telemarketing services to improve the client’s lead generation. Those leads were followed up on by the client’s sales team.
“They provide great information on how to strengthen customers’ businesses.”
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187
- $25,000+
- 50 - 249 employees
- Oulad Bouʼabid, Morocco
Customer service outsourcing company CALLINNOV is in Oulad Bouʼabid, Morocco. The midsize agency was launched in 2010. Their services include customer service outsourcing, call center services, and back office outsourcing.Clients
- TekTV Shop
- Henry Maire
Industries
Notable Project
CALLINNOV provided call center services for a headset manufacturing company. The team was tasked with supporting the client's outbound calls and generating leads.
"They were reactive in the partnership."
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188
- $25,000+
- 10,000+ employees
- Los Angeles, CA
Located in Los Angeles, California; Makati, Philippines; Ciudad de Guatemala, Guatemala and Kingston, Jamaica, VXI Global Solutions Inc. Is a phone answering service. The company specializes in voice services, non-voice bpo/back office services, custom software development, Artificial Intelligence, and more and is large.The company was established in 1998.
Industries
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189
- $5,000+
- 50 - 249 employees
- Medellín, Colombia
Based in Medellín, Colombia, Origen BPO is a small phone answering service. Their services include voice services and non-voice bpo/back office services.Industries
Notable Project
Origen BPO provides ongoing customer support services for an IT consultant firm.
"Our client’s perception of services has been improving ever since."
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190
- $10,000+
- 50 - 249 employees
- Casablanca, Morocco
ACTIVE PROFILE is an IT staff augmentation company in Casablanca, Morocco. The small company was launched in 2015. Their services include IT staff augmentation, web development, custom software development, e-commerce development, and more.
Industries
Notable Project
QS Dev International develops B2B outgoing sales calls program for an alternative energy supplier. They are responsible for marketing the company's electricity and natural gas supply offers.
"Their flexibility and adaptation to the needs of a constantly evolving activity are impressive."
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191
- $1,000+
- 50 - 249 employees
- Knoxville, TN
Based in Knoxville, Tenn., Gabbyville is a team of virtual receptionists that specializes in voice services. Since 2013, their team of around 10 has been working with clients in different industries such as financial services, healthcare, and information technology.
Clients
- T.W. Law Firm
- Yaniv & Associates
- ETHODE
- Book2Clean
Industries
Notable Project
Gabbyville worked on appointment setting for a retail firm. They deal with about 65% of daily phone calls and needed great customer service representatives to handle that. The client thought they provided strong work.
"They have a great customer service team." —Executive, Retail Firm
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192
- $5,000+
- 10 - 49 employees
- Kansas City, MO
Tasks Expert is a social media marketing agency located in Killeen, Texas and Kalyan, India. The firm focuses on social media marketing and has a small team.The firm was founded in 2017.
Industries
Notable Project
Tasks Expert- A Virtual Assistant Company provides accounting, bookkeeping, and tax services for a bookkeeping company. They give weekly reports on the client's profit margin, income statement, and cash flow.
"I was blown away by their financial expertise."
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193
- $1,000+
- 50 - 249 employees
- New Delhi, India
TravelsBpo, a call center company and non-voice bpo/back office services company, is located in New Delhi, India. They focus on voice services and non-voice bpo/back office services and were launched in 2011.
Industries
Notable Project
A branding company hired TravelsBpo to provide BPO services. This involves inbound and outbound calls to get clients, provide travel and site management, along with travel bookings, among other efforts.
"Everything is good with them."
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194
- $1,000+
- 50 - 249 employees
- 6th Of October, Egypt
Fusion Global Services (FGS) is a BPO company based in Giza, Egypt. The company, founded in 2016, has a core team of more than 20 that provides voice services, HR services, business consulting, non-voice BPO/back office services, and transcription services. FGS serves mid-market and other-sized companies in various industries that include business services, consumer products & services, and gaming.
Clients
- Bosta
Industries
Notable Project
A shipping and delivery company hired Fusion Global Services for their call center services. They serve as an outsourced extension of the company, and they provide delivery and order support.
"What we like about them is they don’t propose for the cost, and they always have your best interests in mind."
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195
- $250,000+
- 10,000+ employees
- Singapore, Singapore
Answering service Everise is located in Singapore, Singapore; Austin, Texas; Taguig, Philippines and Zepto, Guatemala. The large agency was established in 2016. Their services include voice services, non-voice bpo/back office services, Artificial Intelligence, IT managed services, and more.
Industries
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196
- Undisclosed
- 2 - 9 employees
- Coral Gables, FL
Founded in 1975, Sunshine Communication Services is an answering service based in Coral Gables, Fla. Their team of about 10 specializes in voice and BPO services.
Clients
- Mayo Clinic
- University of Miami
- Jacksonville Orthopaedic Institute
Notable Project
A small company was having trouble keeping track of all the phone calls they were receiving. After searching, they decided Sunshine Communication Services were the best fit. They provided custom account design, scheduled phone reports, and more.
"The benefits, however, are that all calls are answered." —Small Company
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197
- Undisclosed
- 1,000 - 9,999 employees
- Winchester, VA
Centro Global Solutions is a large non-voice bpo/back office services and call center service. The Winchester, Virginia-based company was established in 2009. Their team provides non-voice bpo/back office services and voice services.
Industries
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198
- $1,000+
- 10 - 49 employees
- Davao City, Philippines
Konnektors is a marketing company based in Davao City, Philippines. Their team of more than 10 has provided email marketing, voice services, and back-office services since their founding in 2018. They work with clients in the fields of advertising, financial, and business services.
Clients
- SGcodeworks
- Ebooth
- Fastway Logistics
- People Plus Software
Industries
Notable Project
Konnektors provided call center services with the aim of generating leads. They called contacts with particular job titles based on target markets and industries, along with email and phone scripts.
"They provide more resources than just sitting behind technology; their personal outreach made the difference."
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199
- $1,000+
- 10 - 49 employees
- Porto Alegre, Brazil
Hounders is a small answering service. Established in 2018, the firm is headquartered in Porto Alegre, Brazil and Santiago de Querétaro, Mexico. Their team provides voice services, market research, marketing strategy, email marketing, and more.
Industries
Notable Project
Hounders is the lead generation partner of a CRM SaaS company. They studied the client’s target market and sales processes, and they implemented a new customer acquisition strategy through email and phone.
"I am very satisfied with their services."
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200
- $1,000+
- 50 - 249 employees
- Tempe, AZ
Calibrus is a customer management contact center headquartered in Tempe, Ariz. Founded in 2013, they have about 40 employees that have clients in the business services, consumers products, financial service, healthcare, and retail industries. Their solutions include third-party verification, outbound lead generation, and hosted call recording.
Industries
Notable Project
Calibrus provides customer verification services for a mid-market business in Florida to increase their contact with their customers. Their' level of service impressed the client and saves their business around $2,000 monthly on labor and administrative costs.
"I think their service is of good quality. The calls are well received and there are no complications." — Customer Service, Mid-size Firm
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201
- Undisclosed
- 50 - 249 employees
- Pasadena,
Grupo Noa is a virtual inbound call center based in Pasadena, CA with a second location in Romania. Founded in 2007, they have about 30 employees that service a variety of industries including business services, telecommunications, e-commerce, and consumer services. They specialize in voice services, non-voice BPO/back office services, and transcription services.
Clients
- Ideal Living
- Chef Tony Enterprises
- Better Training & Consulting LLC
Industries
Notable Project
Grupo Noa International recruited and trained call center resources who provided Wi-Fi user-support on a daily basis. Currently, they’re coordinating to establish a consistent team of call agents.
“They’ve collaborated closely with us, kept an open mind, and strove to understand and deliver on our goals.”
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202
- $10,000+
- 10 - 49 employees
- San Salvador, El Salvador
Callsite Solutions is a phone answering service. The small San Salvador, El Salvador-based company was launched in 2022. Their services include call center services, customer service outsourcing, back office outsourcing, and sales outsourcing.
Industries
Notable Project
A hospital had trouble keeping up with call requests for COVID-19 testing. Callsite Solutions provided outbound call services for sales and lead generation, connecting Avaya PBX directly to their service.
“They gave us ideas and worked directly with the IT department to come up with solutions.”
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203
- $1,000+
- 2 - 9 employees
- Las Vegas, NV
Reps Direct is a back-office service provider headquartered in Las Vegas, Nevada. Founded in 2015, their team of 7–8 employees assists small to mid-sized clients with their daily administrative and customer support operations. Over 70% of the clients they serve are e-commerce businesses, and they specialize in answering services, order processing, and inbound appointment scheduling.
Industries
Notable Project
Reps Direct provides customer service and data entry help. They're responsible for uploading new items and pictures on all store platforms.
"It was very easy to get started and they follow directions well."
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204
- $1,000+
- 2 - 9 employees
- Cluj-Napoca, Romania
WHITE SEAL is a telephone answering service launched in 2017. The small team specializes in voice services, non-voice bpo/back office services, and business consulting. The company is based in Cluj-Napoca, Romania.
Industries
Notable Project
WHITE SEAL provides sales outsourcing services to a trade brokerage company. The team is tasked with filtering and selecting companies that are interested to work with the client.
"They were very much aware of the importance of the output goals."
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205
- $1,000+
- 10 - 49 employees
- Nashville, TN
Capital Accounts LLC is a collection service based in Nashville, Tenn., run by a team of less than 50 people. Since their founding, they have offered their services in collection of overdue balances, primarily in the fields of healthcare and business services.
Industries
Notable Project
Capital Accounts LLC worked with a medium-sized company to collect their overdue balances. Capital Accounts LLC made an average of 80 calls a day and managed to save the company 40% of their earnings through their collection services.
"I think the quality of Capital Accounts is outstanding. They also appear to be environmentally friendly." - Administration Director, Medium-sized Company
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206
- Undisclosed
- 10 - 49 employees
- Montrose, CO
Located in Montrose, Colorado, Best Connections Answering Services is a small call center company. The team specializes in voice services.
Notable Project
Best Connections Answering Services takes after-hours calls for a robotics school. They began by doing in-depth research to help them answer any FAQs. For urgent messages, they reach out to the client promptly.
"They’re really looking out for us, and I appreciate that."
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207
- $1,000+
- 10 - 49 employees
- Louisville, KY
Call center company Super Virtuals was established in 2019. They are headquartered in Louisville, Kentucky and have a small team. Their services include call center services, sales outsourcing, HR services, back office outsourcing, and more.Notable Project
Super Virtuals provides HR services for a nonprofit organization. They've helped hire a reliable virtual assistant whose main task is to sort out the client's database.
"I am happy with their service — they're very responsive and quick in making decisions."
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208
- Undisclosed
- 1,000 - 9,999 employees
- Beijing, China
Founded in 1999, Grow Force Technology Co., Ltd. Is a custom software development company. Their large team is based in Beijing, China and specializes in custom software development, web development, mobile app development, and call center services.Industries
Notable Project
Grow Force Technology Co., Ltd. developed a website for an oil pipe coupling manufacturer. In addition, they managed domain name registration, Google optimization, and email creation to improve brand image.
"They were very positive, proactive, and professional."
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209
- $1,000+
- 10 - 49 employees
- Kolkata, India
WERVAS is a virtual assistant service provider founded in 2016. The company is made up of less than 10 employees and is headquartered in Kolkata, India. They specialize in non-voice BPO, SEO, and voice services.
Industries
Notable Project
WERVAS Virtual Assistant Services provides admin management, HR services, accounting support, and online branding services for a pharmacy.
"Their communication, daily reporting, and quality are impressive."
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210
- Undisclosed
- 50 - 249 employees
- San Antonio, TX
Midsize answering service company TAS United, LLC, is headquartered in San Antonio, Texas. The team specializes in voice services and non-voice bpo/back office services.
Industries
Notable Project
A biomedical company hired TAS United for call center services. The team supported the client's 24/7 operation, took over of their employees after 5:00 PM, during weekends, and holidays.
"Their dependability and good communication style were impeccable."
Most Reviewed Answering Services Company
Connect with an Answering Services Company that received the most new reviews in the past 12 months.
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