Top 100 Answering Services

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Top 100 Answering Services

The Best of April 2024

Looking for a top answering service?

Answering services can play a key role in the success of a business. This support service can minimize customer service expenses. 

Jump to Most Reviewed Companies

List of the Best Answering Services Companies

  • 181
    (6 Reviews) 4.4
    • Timeliness

      4.3
    • Service Excellence

      4.4
    • Value

      4.1
    • Would Recommend

      4.4
    • Undisclosed
    • 50 - 249 employees
    • Willow Grove, PA

    Answer America is a voice services outsourcing firm headquartered in Willow Grove, Penn. with over 50 other locations in the United States. Established in 1998, they have over 400 employees and serves the business services, financial services, healthcare, media, and utilities industries. They mostly offer voice-based customer support, but they provide some back-office outsourcing options as well.

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    Industries

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  • 182
    (3 Reviews) 4.0
    • Timeliness

      3.5
    • Service Excellence

      4.0
    • Value

      3.8
    • Would Recommend

      4.2
    • $1,000+
    • 50 - 249 employees
    • Cornwall, Canada

    @liveconx is a telecommunications firm in Cornwall, Canada. Founded in 1978, they have at least 50 employees that serve clients in the education, healthcare, and retail sectors. @liveconx provides voice services and non-voice BPO and back office services.  Established in 1978, they have just over 50 employees. Their services consist mostly of voice assistance outsourcing and back-office processing, such as data entry and other similar tasks. 

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    Clients

    • Dundas & Glengarry

    Industries

  • 183
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Sheridan, WY
    Servixer, LLC is a transcription company established in 2018. The midsize Sheridan, Wyoming-based team provides transcription, social media marketing, voice services, digital strategy, and more.
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    Industries

  • 184
    (26 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.4
    • Would Recommend

      4.9
    • $10,000+
    • 50 - 249 employees
    • Haddon Township, NJ

    VSA, Inc. is a B2B telesales company headquartered in Haddon Township, N.J. They also have an office in Philadelphia. The company, founded in 2001, has a team of 100 people who specialize in voice services. They mostly work with mid-market businesses, but also have small and enterprise clients. Working across industries, they have built expertise in the health care, education and manufacturing and logistics industries.

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    Clients

    • Healthcare Administrative Partners

    Industries

  • 185
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 50 - 249 employees
    • London, United Kingdom

    Call center company Rabbit & Pork is headquartered in London, United Kingdom. The company focuses on voice services, digital strategy, and other digital marketing and is midsize.The company was established in 2018.

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    Industries

  • 186
    (3 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      4.8
    • $1,000+
    • 250 - 999 employees
    • Noida, India

    A1 Call Center is a CISCO-based outsourcing call center in Noida, India. Founded in 2009, the company has a team of 6 that specialize in back office and call center services. They primarily work with clients in the consumer products, media, and education industries. 

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    Clients

    • BetterU

    Industries

  • 187
    (0 Reviews)

    Not yet reviewed.

    • $5,000+
    • 250 - 999 employees
    • Bengaluru, India

    Cimmons Integrated Services Private Limited is an answering service. The midsize Bengaluru, India-based agency was established in 2020. Their services include call center services, customer service outsourcing, and sales outsourcing.

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    Clients

    • BOSCH | ASSETZ PROPERTY GROUP | SLICE PAY | ELECROOM | RAJALAKSHMI EDUVERSE | ADYPU | NOVA BENEFITS | BETTERHALF | AULAS | RELICELL | WDI | HOYSALA CAABZ | BRAIN TREE GAMES | BOSCH HONDA | QWIKCILVER

    Industries

  • 188
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Stellenbosch, South Africa
    ARC Business Process Outsourcing is a sales outsourcing company. The midsize Cape Town, South Africa-based company was founded in 2020. Their team specializes in sales outsourcing, customer service outsourcing, call center services, and back office outsourcing.
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    Industries

  • 189
    (1 Reviews) 4.5
    • Timeliness

      5.0
    • Service Excellence

      4.5
    • Value

      4.5
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Hefei Shi, China
    Hefei Wisfly Information Technology Co., Ltd. Is an answering service established in 2007. The midsize Hefei Shi, China-based team specializes in call center services, IT managed services, custom software development, and customer service outsourcing.
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    Industries

  • 190
    (1 Reviews) 5.0
    • Timeliness

      3.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      0.0
    • $1,000+
    • 50 - 249 employees
    • Martinsburg, WV

    InTouch is a call center solutions agency based in Martinsburg, West Virginia. Founded in 1995, they have over 200 employees for primarily the healthcare and real estate industries. Their services consist entirely of voice support, including inbound and outbound sales, conventional answering and switchboard solutions, and order processing.

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    Clients

    • Dan Ryan Builders

    Industries

  • 191
    (3 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • Sheridan, WY

    Launched in 2017, Rely ON Ants is a customer service outsourcing company. Their midsize team is in Berlin, Germany. Their services include customer service outsourcing, call center services, back office outsourcing, and sales outsourcing.

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    Industries

  • 192
    (3 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      4.8
    • $5,000+
    • 50 - 249 employees
    • Hanoi, Vietnam

    LTS Global Digital Services is a data annotation services company based in Hanoi, Vietnam and Hanoi, Vietnam. The midsize firm was established in 2016. Their services include data annotation services, robotics process automation, IT managed services, call center services, and more.

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    Clients

    • Qualcomm
    • Panasonic
    • Toshiba
    • LG Electronics

    Industries

  • 193
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 1,000 - 9,999 employees
    • Bogotá, Colombia
    BPM CONSULTING SAS is a telephone answering service established in 2005. The large Bogotá, Colombia-based team specializes in call center services, customer service outsourcing, BI & big data consulting & SI, cybersecurity, and more.
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    Clients

    • ADMINISTRADORA DE LOS RECURSOS DEL SISTEMA GENERAL DE SEGURIDAD SOCIAL EN SALUD - ADRES
    • ADRES - ADMINISTRADORA DE LOS RECURSOS DEL SISTEMA GENERAL DE SEGURIDAD SOCIAL EN SALUD
    • FONDO NACIONAL DE GARANTÍAS
    • INSTITUTO COLOMBIANO PARA LA EVALUACIÓN DE LA CALIDAD DE LA EDUCACIÓN - ICFES

    Industries

  • 194
    (2 Reviews) 4.3
    • Timeliness

      4.3
    • Service Excellence

      4.3
    • Value

      4.8
    • Would Recommend

      4.8
    • $1,000+
    • 10 - 49 employees
    • Spokane, WA

    Leads at Scale is an answering service launched in 2013. They are located in Spokane, Washington and have a small team. The agency offers voice services and non-voice bpo/back office services.

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  • 195
    (6 Reviews) 4.0
    • Timeliness

      4.0
    • Service Excellence

      4.0
    • Value

      4.1
    • Would Recommend

      4.3
    • $1,000+
    • 250 - 999 employees
    • Fort Lauderdale, FL

    Talk2Rep is a business process outsourcing company from Fort Lauderdale, Fla. with another office in the Dominican Republic. Established in 2001, they have a team of about 100 that provides both voice and non-voice BPO/back office services.

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    Clients

    • Rosetta Stone

    Industries

  • 196
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Porto Alegre, Brazil

    Hounders is a small answering service. Established in 2018, the firm is headquartered in Porto Alegre, Brazil and Santiago de Querétaro, Mexico. Their team provides voice services, market research, marketing strategy, email marketing, and more.

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    Industries

  • 197
    (7 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • Smeaton Grange, Australia

    Turn Key Receptionist is a voice services agency located in Smeaton Grange, Australia. Founded in 2016, they have approximately 5 employees who focus on small business clients. They provide voice services.

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    Clients

    • H3C Plus

    Industries

  • 198
    (4 Reviews) 4.1
    • Timeliness

      4.1
    • Service Excellence

      4.1
    • Value

      3.8
    • Would Recommend

      3.8
    • $1,000+
    • 250 - 999 employees
    • Clarksville, TN

    Premier BPO is an outsourcing firm based in Clarksville, Tennessee, that was established in 2003. Their team of 136 employees offers voice services, BPO services, and HR consulting & outsourcing.

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    Clients

    • Inc. 5000

    Industries

  • 199
    (2 Reviews) 5.0
    • Timeliness

      4.5
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Great Neck Plaza, NY

    The Hour - Back Office and Virtual Assistant Services is a Great Neck Plaza, New York-based back office outsourcing company. The agency provides back office outsourcing, customer service outsourcing, call center services, finance & accounting outsourcing (FAO), and more and is midsize.The agency was established in 2015.

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    Industries

  • 200
    (0 Reviews)

    Not yet reviewed.

    • $50,000+
    • 250 - 999 employees
    • San Diego, CA

    Based in Tijuana, Mexico and Tijuana, Mexico, Redial BPO Call Center is a midsize non-voice bpo/back office services and answering service company. Their services include non-voice bpo/back office services and voice services.

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    Clients

    • Soaren Management
    • Credit Serve
    • Zen Resolve
    • Frontline Asset Strategies

    Industries

  • 201
    (1 Reviews) 4.5
    • Timeliness

      4.0
    • Service Excellence

      4.5
    • Value

      4.5
    • Would Recommend

      4.5
    • $1,000+
    • 10,000+ employees
    • Irving, TX

    SourceHOV is a global transaction processing and enterprise information management company based in Irving, TX, with offices in Detroit, Los Angeles, and San Francisco. Founded in 2011, SourceHOV and its nearly 1,250 employees provide non-voice BPO/back office services and voice services.

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    Clients

    • Albany Medical Center

    Industries

  • 202
    (24 Reviews) 4.2
    • Timeliness

      0.6
    • Service Excellence

      4.2
    • Value

      0.6
    • Would Recommend

      4.3
    • Undisclosed
    • 50 - 249 employees
    • Tampa, FL

    AnswerFirst is a telecommunications agency in Tampa, Fla. Founded in 1998, they have about 58 employees that serve a variety of clients in the IT, healthcare, and real estate sectors. AnswerFirst provides voice services and non-voice BPO and back office services.

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    Clients

    • Bayer

    Industries

  • 203
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 250 - 999 employees
    • Johannesburg, South Africa
    DSG is a midsize non-voice bpo/back office services company. Launched in 2008, the agency is in Johannesburg, South Africa and Johannesburg, South Africa. Their services include non-voice bpo/back office services, voice services, and e-commerce development.
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    Industries

  • 204
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Lake Forest, IL
    Chicago Business VoIP is an answering service. Founded in 2009, the team offers call center services. Their small agency is based in Lake Forest, Illinois.
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  • 205
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 2 - 9 employees
    • Orlando, FL
    Established in 2023, Disa Innovations is a small call center service. Their services include call center services, sales outsourcing, digital strategy, customer service outsourcing, and more. The firm is headquartered in Orlando, Florida and Santo Domingo, Dominican Republic.
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    Industries

  • 206
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Kolkata, India

    Xplore-Tech is a BPO company founded in 2004 in Kolkata, India. Xplore-Tech looks to provide voice/call center services, non-voice BPO/back office services, and transcription capabilities to clients in Canada, the U.S., the Philippines, and India. The firm operates with a team of fewer than 10 employees. 

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    Industries

  • 207
    (1 Reviews) 5.0
    • Timeliness

      4.5
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Chennai, India

    Founded in 2014, BOSS HealthCare is a BPO services provider with about 10 employees based in Chennai, India. BOSS HealthCare offers non-voice BPO/back office services, voice/call center services, and transcription capabilities to clients in the health care & medical industry. 

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    Industries

  • 208
    (4 Reviews) 3.8
    • Timeliness

      3.0
    • Service Excellence

      3.8
    • Value

      3.3
    • Would Recommend

      3.9
    • $1,000+
    • 1,000 - 9,999 employees
    • Sandy, UT

    NICE inContact is a call center software and voice services provider based in Sandy, Utah, that was established in1997. Their team of more than 1200 employees offers voice call services, inbound lead resolution, customer support, and a customer interaction cloud software.

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    Industries

  • 209
    (4 Reviews) 3.8
    • Timeliness

      3.9
    • Service Excellence

      3.8
    • Value

      3.3
    • Would Recommend

      4.0
    • $1,000+
    • 10,000+ employees
    • New York, NY

    EXL is an operations management and analytics company based in New York, with offices in New Delhi, Noida, and Bengaluru, India, and the Philippines. Founded in 1999, EXL's team of 15,148 employees provides non-voice BPO/back office services and voice services.

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    Industries

  • 210
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 250 - 999 employees
    • Delhi, India

    Max BPO is a call center agency headquartered in Nanaimo, Canada, with offices in Noida, India, and Takoma Park, Md. Since 1997, their team of 52 has provided clients with voice services, non-voice BPO/back-office services, and finance & accounting outsourcing expertise. Their call center services focus on B2C telemarketing, answering services, and virtual receptionist services, among others.

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    Clients

    • Digiperform
    • Bisnode Central Europe

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