Munzai Solutions

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Munzai Solutions is a sales outsourcing company. In Karachi, Pakistan and Manchester, United Kingdom, their small team specializes in sales outsourcing, call center services, CRM consulting and SI, and customer service outsourcing. The firm was launched in 2022.

Client Insights

Industry Expertise

Business services

15%

Energy & natural resources

15%

Legal

15%

Medical

15%

Other industries

15%

Telecommunications

15%

Real estate

10%

Client Size Distribution

Small Business (<$10M) 70%

Midmarket ($10M - $1B) 15%

Enterprise (>$1B) 15%

Common Project Size

<$10K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
1 Review

Munzai Solutions was hired by Kayak Distribution, a manufacturing company that sells and distributes kayaks internationally, to provide call center services. The main objectives were to contact leads, communicate with them beyond just emails, and try to secure meetings with the sales representative. Munzai Solutions was chosen due to their high ratings and affordable pricing. A team of 2-5 employees was assigned to the project. They utilized the Zoho Creator Phone Call app to update the database, followed a script, and aimed to book meetings with the sales representative. In addition, they communicated daily call reports and logs, and held weekly team meetings to discuss challenges, successes, and areas for improvement.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0