IdeasUnlimited

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Located in Sugar Land, Texas; Koronadal City, Philippines and Islamabad, Pakistan, IdeasUnlimited is a Customer Service Outsourcing company. The midsize team focuses on Customer Service Outsourcing, Call Center Services, Back Office Outsourcing, Transcription, and more. The firm was established in 2010.

Client Insights

Industry Expertise

eCommerce

30%

Business services

10%

Consumer products & services

10%

Gaming

10%

Medical

10%

Telecommunications

10%

Financial services

5%

Information technology

5%

Manufacturing

5%

Real estate

5%

Client Size Distribution

Small Business (<$10M) 40%

Midmarket ($10M - $1B) 60%

Common Project Size

$10K-$49K 33 projects

$50K-$199K 10 projects

<$10K 6 projects

Clients

  • TravelWifi

Highlights from Recent Projects

Overall Rating

4.9
58 Reviews

IdeasUnlimited partnered with EmPrestiza Inc, a financial services provider, to augment their call reception and develop a robust platform for telemarketing. The team of three from IdeasUnlimited provided comprehensive customer support, managed complaints, and even offered courier services. Their involvement significantly enhanced EmPrestiza's brand awareness and telemarketing capabilities, leading to a successful collaboration.

For SherpaWerx, a company specializing in project management solutions, IdeasUnlimited provided call center services. The team of three was instrumental in overcoming the challenges of call center services and became an integral part of SherpaWerx's operations. With their own scripts and proficient communication abilities, IdeasUnlimited offered round-the-clock support, ensuring continual and uninterrupted service.

In collaboration with DISCOUNT AI INC, an AI solutions provider, IdeasUnlimited aimed to expand the company's capital network and establish global connections. A team of three from IdeasUnlimited provided business research and outreach services, contributing significantly to DISCOUNT AI INC's efforts to scale their network and foster international relationships.

Timeliness

4.9

Service Excellence

4.9

Value

4.9

Would Recommend

4.9

Awards

37746

2022

36739

2022