Kexxel BPO

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Launched in 2012, Kexxel BPO is a call center. The midsize team provides call center services, sales outsourcing, and customer service outsourcing. The company is based in Kuala Lumpur, Malaysia.

Client Insights

Industry Expertise

Business services

20%

Consumer products & services

20%

Information technology

20%

Other industries

20%

Telecommunications

20%

Client Size Distribution

Small Business (<$10M) 25%

Midmarket ($10M - $1B) 50%

Enterprise (>$1B) 25%

Common Project Size

This provider does not have any client reviews.

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.5
1 Review

Kexxel BPO successfully completed a project for Cap Gemini, a global technology and consulting firm. The executive at Cap Gemini hired Kexxel BPO with the specific goal of conducting a customer survey. The team at Kexxel BPO, consisting of 6-10 employees, was tasked with carrying out customer service surveys for over 100 regular clients of Cap Gemini. The scope of work included a comprehensive report and detailed analysis. The decision to hire Kexxel BPO was influenced by its high ratings and budget-friendly pricing. The project was discovered through an online search. The results of the project were satisfactory, with Kexxel BPO delivering on its promise of a detailed customer survey and analysis.

Timeliness

4.5

Service Excellence

5.0

Value

4.0

Would Recommend

5.0