CXG Business Process Outsourcing
visit site- Undisclosed
- 50 - 249 employees
- Sofia, Bulgaria
Established in 2009, CXG Business Process Outsourcing is a midsize answering service company. Their services include voice services, non-voice bpo/back office services, and HR services. The company is located in Sofia, Bulgaria.
Client Insights
Industry Expertise
100%
Client Size Distribution
Small Business (<$10M) 20%
Midmarket ($10M - $1B) 80%
Common Project Size
$200K-$999K 1 project
Clients
This provider has not added their key clients.
Highlights from Recent Projects
CXG Business Process Outsourcing was hired by a rapidly growing SaaS company in the Business Spend Management sector to expedite the ramping up of resources in various managed and shared services areas. The company opted for CXG due to their expertise in BPO, professional demeanor, and competitive pricing. CXG successfully established several teams that support different managed and shared service requests. These teams included AI trainers for invoice processing, AI trainers for classifying unclassified spend data, data model builders for processing customer spend data, and a team for Supplier Enablement. Around 30 team members from CXG worked on these areas, contributing significantly to the company's ability to respond to different roles within a short span of 4-6 weeks. The company expressed satisfaction with the services provided by CXG, noting their professionalism, efficiency, and the quality of their work.