CommAlert
visit site- $50,000+
- 50 - 249 employees
- Edmonton, Canada
Client Insights
Industry Expertise
40%
25%
25%
10%
Client Size Distribution
Small Business (<$10M) 10%
Midmarket ($10M - $1B) 40%
Enterprise (>$1B) 50%
Common Project Size
$10K-$49K 1 project
$50K-$199K 1 project
Clients
This provider has not added their key clients.
Highlights from Recent Projects
CommAlert was hired by a software and digital platform development agency to provide after-hours support and on-call services. The company was looking for a local partner that could provide voice coverage, and CommAlert fit the bill. The team at CommAlert worked directly with the agency to meet their ongoing needs. The partnership proved to be a strategic advantage for the agency, as being available 24/7 significantly improved their service delivery.
In another project, CommAlert was contracted by a digital marketing agency to handle inbound calls and generate business during out-of-office hours. CommAlert was chosen based on their positive reviews and referrals from other companies in the same industry. They provided call handling coverage after office hours and ensured that prospective customers were handled professionally while capturing leads. They also ensured that customers shared their information for follow-up and maintained the reputation and brand image of the agency at every point of contact. Jessica, an Account Manager at CommAlert, was instrumental in suggesting positive changes to the agency's lead handling process, ensuring a positive experience and results.