Top 100 Answering Services

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Top 100 Answering Services

The Best of November 2024

Looking for a top answering service?

Answering services can play a key role in the success of a business. This support service can minimize customer service expenses. 

Jump to Most Reviewed Companies

List of the Best Answering Services Companies

  • 241
    (16 Reviews) 4.4
    • Timeliness

      0.9
    • Service Excellence

      4.4
    • Value

      0.8
    • Would Recommend

      4.4
    • Undisclosed
    • 50 - 249 employees
    • Charleston, SC

    Call Experts is a contact center outsourcing firm headquartered in Charleston, South Carolina. Founded in 1982, they now have over 200 employees distributed between three call centers on the US east coast. Call Experts provides expert services for voice support, including virtual receptionist services, inbound appointments, and customer support.

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    Clients

    • Charleston Water System

    Industries

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  • 242
    (1 Reviews) 5.0
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • $1,000+
    • 50 - 249 employees
    • Ciudad de Guatemala, Guatemala

    Phone answering service Infinity Center BPO is based in Houston, Texas and Ciudad de Guatemala, Guatemala. The firm provides call center services and customer service outsourcing and is midsize.The firm was established in 2014.

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  • 243
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.3
    • Would Recommend

      4.5
    • $1,000+
    • 10 - 49 employees

    ProComm is a teleservice company based in Palo Alto, Calif. Founded in 1991, they have about 50 employees and have clients in the healthcare industry. They specialize in voice and BPO services.

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    Industries

  • 244
    (3 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • Scottsdale, AZ
    Veza Reception is a phone answering service established in 2023. Their small team is in Scottsdale, Arizona and offers call center services and customer service outsourcing.
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    Industries

  • 245
    (8 Reviews) 4.9
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Stratham, NH
    Assistring LLC is an Email Marketing company. Their midsize team is located in Stratham, New Hampshire; Hamburg, Germany and Karachi, Pakistan and specializes in Email Marketing, Artificial Intelligence, Call Center Services, Customer Service Outsourcing, and more. The agency was launched in 2024.
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    Industries

  • 246
    (2 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Bengaluru, India

    Cerebra LPO is a legal process outsourcing firm based in Bangalore, India with additional offices in Mumbai and Dubai. Founded in 1992, Cerebra LPO provides non-voice BPO/back office services and voice/call center services to primarily attorneys and law firms around the world.

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    Clients

    • Bank of India

    Industries

  • 247
    (4 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • Pasig, Philippines

    Main Source 365 Tech is an internet security and support company located in Vero Beach, Fla. Founded in 2012, they employ four staff specializing in cybersecurity, business consulting, and IT managed services. They work with small, mid-size, and international companies, typically in business services, consumer products, and finance.

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    Clients

    • Sidney Woodworker & Lumber

    Industries

  • 248
    (4 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Portland, OR

    HelloSells is a lead qualification service based in Portland, Oregon with over 250 members. Founded in 2015, they offer lead capture and qualification services to clients ranging from startups to enterprises. They have worked in the fields of advertising and marketing, real estate, insurance, and health care, among other industries.

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    Clients

    • JaxInvest

    Industries

  • 249
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $25,000+
    • 50 - 249 employees
    • Karachi, Pakistan

    Experts Helping Businesses is a Cape Coral, Florida-based customer service outsourcing company. The midsize team focuses on customer service outsourcing, call center services, back office outsourcing, and sales outsourcing. The firm was founded in 2017.

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  • 250
    (1 Reviews) 5.0
    • Timeliness

      4.5
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $10,000+
    • 10 - 49 employees
    • San Salvador, El Salvador

    Callsite Solutions is a phone answering service. The small San Salvador, El Salvador-based company was launched in 2022. Their services include call center services, customer service outsourcing, back office outsourcing, and sales outsourcing.

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    Industries

  • 251
    (1 Reviews) 5.0
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • $1,000+
    • 50 - 249 employees
    • Singapore, Singapore
    Dialnest PTE LTD is a call center company. Founded in 2023, the team specializes in Call Center Services, Back Office Outsourcing, Customer Service Outsourcing, and Sales Outsourcing. Their midsize firm is headquartered in Singapore, Singapore and Iloilo City, Philippines.
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    Industries

  • 252
    (3 Reviews) 4.7
    • Timeliness

      4.7
    • Service Excellence

      4.7
    • Value

      4.3
    • Would Recommend

      4.7
    • $1,000+
    • 250 - 999 employees

    Harris BPO is an outsourcing agency based in Slough, UK. With close to 1,000 employees, the agency specializes in non-voice BPO and voice services, as well as HR consulting & outsourcing. Harris BPO mainly works with clients in government, consumer products & services, and energy & natural resources industries. 

     

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    Clients

    • Kellogg

    Industries

  • 253
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees

    Supporto is a customer support agency based in Ukraine. They employ four staff who specialize in community management, social networking, and customer support for small and large businesses. Services include market analysis, solution development, content management, and design.

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    Clients

    • Emercoin
  • 254
    (1 Reviews) 0.5
    • Timeliness

      0.5
    • Service Excellence

      0.5
    • Value

      0.5
    • Would Recommend

      1.0
    • Undisclosed
    • 250 - 999 employees
    • Roswell, GA

    Founded in 2010, Belay is a non-voice bpo/back office services and phone answering service. Their midsize team is in Atlanta, Colorado. Their services include non-voice bpo/back office services and voice services.

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    Industries

  • 255
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 1,000 - 9,999 employees
    • San Mateo, CA
    Motif is a large answering service company headquartered in San Mateo, California and Ahmedabad, India. The team specializes in Call Center Services.
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    Industries

  • 256
    (4 Reviews) 4.5
    • Timeliness

      4.6
    • Service Excellence

      4.5
    • Value

      4.4
    • Would Recommend

      4.6
    • $1,000+
    • 250 - 999 employees
    • Santo Domingo, Dominican Republic

    Call Center Pros is an outsourcing firm based in Santo Domingo, Dominican Republic with a US office in Hollywood Fla. Established in 2010, Call Center Pros has 80 employees, and provides services including voice and non-voice business process outsourcing; Call Center Pros provides live chat and email support in addition to phone services.

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    Industries

  • 257
    (2 Reviews) 5.0
    • Timeliness

      4.5
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Great Neck Plaza, NY

    The Hour - Back Office and Virtual Assistant Services is a Great Neck Plaza, New York-based back office outsourcing company. The agency provides back office outsourcing, customer service outsourcing, call center services, finance & accounting outsourcing (FAO), and more and is midsize.The agency was established in 2015.

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    Industries

  • 258
    (8 Reviews) 4.9
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 2 - 9 employees

    AnswerFone is a voice service company based in Winnipeg, Canada with fewer than 10 members. Founded in 2020, they are experts in voice services and back-office services for small businesses in the fields of advertising, IT, and more.

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    Clients

    • C2 Custom Furnishings INC

    Industries

  • 259
    (4 Reviews) 4.4
    • Timeliness

      4.4
    • Service Excellence

      4.4
    • Value

      4.6
    • Would Recommend

      4.3
    • $1,000+
    • 50 - 249 employees
    • Diamond Bar, CA

    BillingParadise is a medical billing company based in Diamond Bar, Calif., with offices in Grand Rapids, Minn., North Brunswick, NJ, Mount Dora, Fla., Taylor, Texas, and New York City. Founded in 2004, BillingParadise's team of 31 provides non-voice BPO/back office services and voice services.

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    Clients

    • NextGen Healthcare

    Industries

  • 260
    (2 Reviews) 4.5
    • Timeliness

      4.3
    • Service Excellence

      4.5
    • Value

      4.3
    • Would Recommend

      4.5
    • $1,000+
    • 10 - 49 employees

    A&A Communications is a voice services outsourcing firm based in Silver Spring, Md. Founded in 1979, they have about 50 employees and provides services to a relatively diverse client base. They specialize in voice support, including answering and virtual receptionist packages.

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    Clients

    • Chatel Real Estate

    Industries

  • 261
    (1 Reviews) 4.0
    • Timeliness

      4.0
    • Service Excellence

      4.0
    • Value

      4.5
    • Would Recommend

      3.5
    • $1,000+
    • 250 - 999 employees
    • Lagos, Nigeria
    Established in 2005, Outcess Solutions is a non-voice bpo/back office services company. The company focuses on non-voice bpo/back office services, cloud consulting & SI, and IT managed services and has a midsize team.
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    Industries

  • 262
    (2 Reviews) 5.0
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • $1,000+
    • 50 - 249 employees
    Founded in 2021, SWITCH 360 is an answering service company. Their midsize team is located in Los Angeles, California. Their services include call center services, customer service outsourcing, digital strategy, search engine optimization, and more.
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    Industries

  • 263
    (4 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Mumbai, India
    Captico Consultancy is a small website development company located in Mumbai, India. Established in 2017, the team focuses on web development, mobile app development, and call center services.
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    Industries

  • 264
    (1 Reviews) 4.5
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • $1,000+
    • 10 - 49 employees

    Statco is a business process outsourcing firm based in Austin, Texas. They were founded in 1959, and have 23 employees. Statco's operations revolve around BPO/back office services for private and government clients with sensitive data needs; they also offer some voice support outsourcing to support their data operations.

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    Clients

    • Texas Department of Transportation

    Industries

  • 265
    (2 Reviews) 5.0
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • $1,000+
    • 50 - 249 employees
    • Kolkata, India
    Back office outsourcing company RFS Business Solutions Pvt Ltd is located in Kolkata, India. The agency specializes in back office outsourcing, customer service outsourcing, and call center services and is midsize.The agency was founded in 2019.
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  • 266
    (1 Reviews) 4.0
    • Timeliness

      5.0
    • Service Excellence

      4.0
    • Value

      4.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees

    Grupo Noa is a virtual inbound call center based in Pasadena, CA with a second location in Romania. Founded in 2007, they have about 30 employees that service a variety of industries including business services, telecommunications, e-commerce, and consumer services. They specialize in voice services, non-voice BPO/back office services, and transcription services.

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    Clients

    • Ideal Living

    Industries

  • 267
    (1 Reviews) 3.0
    • Timeliness

      3.0
    • Service Excellence

      3.0
    • Value

      3.0
    • Would Recommend

      3.0
    • $1,000+
    • 1,000 - 9,999 employees
    • Mumbai, India

    Athena BPO is a domestic BPO based in Mumbai and Bangalore, India. Founded in 1990, Athena provides voice/call center services and non-voice BPO/back office services.

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    Industries

  • 268
    (1 Reviews) 4.5
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • $1,000+
    • 2 - 9 employees

    MedValue is a BPO service provider with locations in Oak Brook, Ill., Los Angeles, and Bridgewater, N.J. The team of fewer than 10 employees offers non-voice BPO services and voice services to clients in the health care and medical industry.

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    Industries

  • 269
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      4.0
    • Undisclosed
    • 50 - 249 employees
    • Lusaka, Zambia
    Launched in 2012, Crystalised Outsprint is a mobile application development company. They are based in Lusaka, Zambia and Dallas, Texas and have a midsize team. Their services include mobile app development, blockchain, call center services, customer service outsourcing, and more.
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  • 270
    (10 Reviews) 4.3
    • Timeliness

      0.9
    • Service Excellence

      4.3
    • Value

      0.7
    • Would Recommend

      4.3
    • Undisclosed
    • 50 - 249 employees

    Office Sense is a business process outsourcing firm based in Miami, Fla. Founded in 2010, their team includes about 23 employees that specialize in bilingual call center support. Office Sense provides voice services for a diverse client base in terms of industry and scale. They offer conventional answering, virtual receptionist, and third-party verification call center solutions.

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    Clients

    • The Morton Law Group

    Industries

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