Top 100 Answering Services

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Top 100 Answering Services

March 2023

Looking for a top answering service?

Answering services can play a key role in the success of a business. This support service can minimize customer service expenses. 

Jump to Most Reviewed Companies

List of the Best Answering Services Companies

  • 241
    • $1,000+
    • 1,000 - 9,999 employees
    • Chennai, India

    VirtusaPolaris is an international business consulting firm that offers a multitude of IT services ranging from web development and design to software development to IT consulting to business process outsourcing. With offices in Chennai, India, Westborough, MA, and New York, NY, VirtusaPolaris has been around since 1993 and is composed of an ever-growing team of nearly 3,000 employees.

    Clients

    • Pegasystems
    • JPMorgan
    • AIG

    Industries

    Notable Project

    A patron account services company hired VirtusaPolaris to build an answering service. VirtusaPolaris developed a fully automated answering machine that the client still uses to this day. The client was impressed with VirtusaPolaris's reliability and the success of the answering machine system.

    "This is a dependable telephone system, and it's reliability is excellent. We haven’t encountered any downtime." – IT Manager, Patron Account Services Company

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  • 242
    • Undisclosed
    • 1,000 - 9,999 employees
    • Lake Forest, IL
    Stericycle Communications is a large Lake Forest, Illinois-based telephone answering service. They provide voice services and non-voice bpo/back office services and were founded in 1989.

    Industries

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  • 243
    • $1,000+
    • 10,000+ employees
    • Bengaluru, India

    Infosys is a BPO subsidiary of Infosys Ltd. With over 10,000 employees, they were established in 2002 in Bengaluru, India. They offer voice services, non-voice BPO/back office services, and HR consulting to clients in the financial, healthcare, and telecommunication industries.

    Clients

    • Cisco
    • Broadspectrum
    • Edelweiss Group
    • TP Vision

    Industries

    Notable Project

    Infosys BPO used robotic process automation (RPA) to drive higher transaction volumes and improve turnaround time for a multinational mining corporation. They integrated the client’s relevant functions onto a single platform, then automated transactional processes. The client saw significant transformations as a result, including a 36% improvement in efficiency and an overall reduction of cycle time.

     

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  • 244
    • $10,000+
    • 50 - 249 employees
    • Cairo, Egypt
    MARS is a call center. Established in 2021, the small firm is based in Cairo, Egypt. Their team specializes in voice services, non-voice bpo/back office services, business consulting, and HR services.

    Industries

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  • 245
    • $10,000+
    • 10 - 49 employees
    • Hyderabad, India

    Covent Informatics is a software agency founded in 2015 with fewer than 50 experts. Based in Hyderabad, India, they offer web design, UX/UI design, and custom software development services for small businesses in the fields of advertising, arts, and business services.

    Clients

    • Shanmugha Fibres and Coirs Shanmugha
    • Organics Om
    • Saravana Fibres
    • Balaji Industries

    Industries

    Notable Project

    Convent Informatics is implementing a management system to keep track of supply, inventory, raw materials, vehicle movement, electrical supplies, and types of machinery.

    "They gave specific care for each and every client based on their line of business."

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  • 246

    Worked with ExpertCallers - Outsource Call Center Services?

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    • $1,000+
    • 250 - 999 employees
    • Bengaluru, India
    ExpertCallers - Outsource Call Center Services is a telephone answering service. Established in 2002, the team focuses on voice services, email marketing, and market research. Their midsize agency is Bengaluru, India-based.

    Industries

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  • 247

    Worked with Insight Customer Call Solutions ltd.?

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    • Undisclosed
    • 1,000 - 9,999 employees
    • Noida, India
    Insight Customer Call Solutions ltd. Is an answering service company. They are in Noida, India and New Delhi, India and have a large team that focuses on voice services and non-voice bpo/back office services. The agency was launched in 2004.

    Industries

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  • 248
    • Undisclosed
    • 50 - 249 employees
    • Lowestoft , United Kingdom
    Pocket Receptionist is a midsize answering service. Headquartered in Lowestoft , United Kingdom, the company was founded in 2016. Their services include voice services.
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  • 249
    • $1,000+
    • 10 - 49 employees
    • Reno, NV
    Front Office Staff-Reno is a Reno, Nevada-based answering service. The small firm was founded in 2008. Their services include voice services, market research, marketing strategy, business consulting, and more.

    Industries

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  • 250
    • $1,000+
    • 1,000 - 9,999 employees
    • Wellington, New Zealand

    Datacom is a call center company. Their large team is headquartered in Wellington, New Zealand; Wellington, New Zealand; Fortitude Valley, Australia and Currajong, Australia. The company offers voice services.

    Industries

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  • 251
    • $1,000+
    • 1,000 - 9,999 employees
    • El Paso, TX

    Datamark, a large non-voice bpo/back office services company, is located in El Paso, Texas. They provide non-voice bpo/back office services, voice services, finance & accounting outsourcing (FAO), and business consulting and were launched in 1989.

    Industries

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  • 252
    • $1,000+
    • 1,000 - 9,999 employees
    • Nacogdoches, TX

    Etech is a large call center company. Launched in 1997, the company is in St. James, Jamaica; Nacogdoches, Texas; Lufkin, Texas and Dallas, Texas. Their services include voice services and non-voice bpo/back office services.

    Industries

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  • 253
    • $10,000+
    • 1,000 - 9,999 employees
    • Newmarket, Canada

    Bill Gosling Outsourcing is a call center headquartered in Newmarket, Canada with offices in Manila, Philippines, Glasgow, United Kingdom, and Phoenix. Since 1955, their team of 500+ has been specializing in non-voice and voice services. Bill Gosling Outsourcing works with clients in various industries such as business & financial services. 

    Clients

    • Canada's Best Managed Companies
    • Green Apple Award Winner

    Industries

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  • 254
    • $1,000+
    • 1,000 - 9,999 employees
    • Seattle, WA

    Call center company Direct Interactions was established in 2005. Their midsize team is headquartered in Seattle, Washington and provides voice services.

    Industries

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  • 255

    Worked with Infosearch BPO Services Pvt. Ltd.?

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    • $1,000+
    • 250 - 999 employees
    • Chennai, India
    Infosearch BPO is a Chennai, India-based AI company and non-voice bpo/back office services company. The midsize team offers Artificial Intelligence and non-voice bpo/back office services. The firm was launched in 2005.

    Clients

    • AGCO
    • BiC
    • CAT
    • Saint Gobain

    Industries

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  • 256
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      4.3
    • NPS

      4.5
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    • $1,000+
    • 10 - 49 employees
    • Palo Alto, CA

    ProComm is a teleservice company based in Palo Alto, Calif. Founded in 1991, they have about 50 employees and have clients in the healthcare industry. They specialize in voice and BPO services.

    Industries

    Notable Project

    ProComm provided answering services and scheduling to a telecommunications firm to increase their customer service, which helped improve the company's efficiency. 

    "They meet our expectations and have even gone above them." — Customer Service Manager, Telecommunications Firm

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  • 257
    • $250,000+
    • 1,000 - 9,999 employees
    • West Perth, Australia
    TSA Group is a large non-voice bpo/back office services and call center company. The West Perth, Australia-based firm was founded in 1997. Their team focuses on non-voice bpo/back office services and voice services.
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  • 258
    • $1,000+
    • 250 - 999 employees
    • Bradenton, FL

    Perfect Data Entry is a business process outsourcing firm based in Bradenton, Fla. Established in 2015, they have 38 employees, and provide a variety of database management and back-office solutions. Their services consist of mostly non-voice BPO/back office services.

    Industries

    Notable Project

    Perfect Data Entry provided database management and development for a firm in the automotive industry. The client needed consistent daily support for a short-term project, but wanted to avoid the complications of working with and training temporary employees for data entry. Perfect Data Entry's team was able to complete the project in less time than a full-time employee, saving over $3,000 on various in-house expenses.

    "I think it has worked well for our company. We have saved a lot of money rather than hiring one employee to come in a few hours a week. We are able to turn our work into them and get the work completed without having to onboard an employee." — Customer Service Manager, Automotive Firm

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  • 259
    • $100,000+
    • 50 - 249 employees
    • Berkeley Lake, GA
    Vital Solutions, Inc. Is a human resources company and call center company. The small Norcross, Georgia-based team focuses on HR services and voice services. The firm was established in 2002.

    Industries

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  • 260
    • $10,000+
    • 1,000 - 9,999 employees
    • Cairo, Egypt

    Raya Contact Center is a Cairo, Egypt-based answering service company. The large agency was established in 2001. Their team focuses on voice services, non-voice bpo/back office services, HR services, email marketing, and more.

    Industries

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  • 261
    • Undisclosed
    • 10 - 49 employees
    • Delray Beach, FL

    Answering service Global Call Forwarding was established in 1996. The agency specializes in voice services and has a small team.

    Industries

    Notable Project

    Global Call Forwarding has set up an auto-attendant phone system and voicemail forwarding service for a healthcare practice. Their tech and sales teams work directly with the client on this engagement. 

    "They're always available over the phone and chat."

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  • 262
    • $1,000+
    • 1,000 - 9,999 employees
    • Henderson, NV

    Answering service Knoah is based in Henderson, Nevada; Tegucigalpa, Honduras and Hyderabad, India. They specialize in voice services and were established in 2001.

    Industries

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  • 263
    • $1,000+
    • 250 - 999 employees
    • Rockford, MN

    Telephone answering service Skybridge Americas was founded in 1953. Their midsize team is in Rockford, Minnesota and Winnipeg, Canada. Skybridge Americas focuses on voice services and non-voice bpo/back office services.

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  • 264
    • $1,000+
    • 1,000 - 9,999 employees
    • Ho Chi Minh, Vietnam
    Large call center service THIENTU CO.,LTD, is headquartered in Ho Chi Minh, Vietnam. They provide voice services, non-voice bpo/back office services, HR services, finance & accounting outsourcing (FAO), and more and were launched in 2000.

    Industries

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  • 265
    • Undisclosed
    • 1,000 - 9,999 employees
    • Farmers Branch, TX
    Telvista, a non-voice bpo/back office services company, was founded in 1997. They are in Farmers Branch, Texas and have a large team. Telvista specializes in non-voice bpo/back office services and IT managed services.
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  • 266
    • $25,000+
    • 10,000+ employees
    • cairo, Egypt
    Xceed is a call center. Founded in 2001, the company is located in cairo, Egypt. The large team focuses on call center services, HR services, back office outsourcing, and finance & accounting outsourcing (FAO).

    Industries

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  • 267
    • $1,000+
    • 1,000 - 9,999 employees
    • Charlottetown, Canada

    Advantage Communications is a large answering service company. They focus on voice services, non-voice bpo/back office services, and IT managed services and were established in 1996.

    Industries

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  • 268
    • Scheduling

      4.5
    • Quality

      4.5
    • Cost

      4.0
    • NPS

      5.0
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    • Undisclosed
    • 10 - 49 employees
    • Harlow, United Kingdom
    Answering service Medical PA was launched in 2005. The small team offers call center services, customer service outsourcing, and back office outsourcing. The company is in Harlow, United Kingdom.

    Notable Project

    A podiatry office hired Medical PA for call center services. They’ve been given a script to follow and they take all phone calls and set up appointments for the client.

    “Our patients love them and compliment how professional they are.”

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  • 269
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.8
    • NPS

      5.0
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    • $1,000+
    • 10 - 49 employees
    • Bengaluru, India

    Cerebra LPO is a legal process outsourcing firm based in Bangalore, India with additional offices in Mumbai and Dubai. Founded in 1992, Cerebra LPO provides non-voice BPO/back office services and voice/call center services to primarily attorneys and law firms around the world.

    Clients

    • Bank of India
    • CMC Limited
    • ING
    • Siemens

    Industries

    Notable Project

    Cerebra LPO worked with a manufacturing company in managing its legal document processing. The team provides a balance of speed and reliability that allows the client's staff to avoid long hours and focus on other priorities.

    "I am totally satisfied with the service offered by this company." - Business Development Executive, Manufacturing Company

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  • 270
    • $1,000+
    • 250 - 999 employees
    • Vaughan, Canada

    Miratel is a telecommunications agency based in Toronto. Since 2000, their team of 83 has been specializing in non-voice BPO and voice services for clients in various industries including advertising and information technology.  

    Industries

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