Top 100 Answering Services

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Top 100 Answering Services

The Best of April 2024

Looking for a top answering service?

Answering services can play a key role in the success of a business. This support service can minimize customer service expenses. 

Jump to Most Reviewed Companies

List of the Best Answering Services Companies

  • 241
    (2 Reviews) 4.5
    • Timeliness

      4.3
    • Service Excellence

      4.5
    • Value

      4.3
    • Would Recommend

      4.5
    • $1,000+
    • 10 - 49 employees
    • Silver Spring, MD

    A&A Communications is a voice services outsourcing firm based in Silver Spring, Md. Founded in 1979, they have about 50 employees and provides services to a relatively diverse client base. They specialize in voice support, including answering and virtual receptionist packages.

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    Clients

    • Chatel Real Estate

    Industries

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  • 242
    (16 Reviews) 4.4
    • Timeliness

      0.9
    • Service Excellence

      4.4
    • Value

      0.8
    • Would Recommend

      4.4
    • Undisclosed
    • 50 - 249 employees
    • Charleston, SC

    Call Experts is a contact center outsourcing firm headquartered in Charleston, South Carolina. Founded in 1982, they now have over 200 employees distributed between three call centers on the US east coast. Call Experts provides expert services for voice support, including virtual receptionist services, inbound appointments, and customer support.

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    Clients

    • Charleston Water System

    Industries

  • 243
    (1 Reviews) 4.0
    • Timeliness

      4.0
    • Service Excellence

      4.0
    • Value

      4.5
    • Would Recommend

      3.5
    • $1,000+
    • 250 - 999 employees
    • Lagos, Nigeria
    Established in 2005, Outcess Solutions is a non-voice bpo/back office services company. The company focuses on non-voice bpo/back office services, cloud consulting & SI, and IT managed services and has a midsize team.
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    Industries

  • 244
    (4 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Mumbai, India
    Captico Consultancy is a small website development company located in Mumbai, India. Established in 2017, the team focuses on web development, mobile app development, and call center services.
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    Industries

  • 245
    (1 Reviews) 4.5
    • Timeliness

      4.0
    • Service Excellence

      4.5
    • Value

      4.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Austin, TX

    Statco is a business process outsourcing firm based in Austin, Texas. They were founded in 1959, and have 23 employees. Statco's operations revolve around BPO/back office services for private and government clients with sensitive data needs; they also offer some voice support outsourcing to support their data operations.

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    Clients

    • Texas Department of Transportation

    Industries

  • 246
    (1 Reviews) 4.0
    • Timeliness

      5.0
    • Service Excellence

      4.0
    • Value

      4.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Pasadena,

    Grupo Noa is a virtual inbound call center based in Pasadena, CA with a second location in Romania. Founded in 2007, they have about 30 employees that service a variety of industries including business services, telecommunications, e-commerce, and consumer services. They specialize in voice services, non-voice BPO/back office services, and transcription services.

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    Clients

    • Ideal Living

    Industries

  • 247
    (1 Reviews) 3.0
    • Timeliness

      3.0
    • Service Excellence

      3.0
    • Value

      3.0
    • Would Recommend

      3.0
    • $1,000+
    • 1,000 - 9,999 employees
    • Mumbai, India

    Athena BPO is a domestic BPO based in Mumbai and Bangalore, India. Founded in 1990, Athena provides voice/call center services and non-voice BPO/back office services.

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    Industries

  • 248
    (1 Reviews) 4.5
    • Timeliness

      4.5
    • Service Excellence

      4.5
    • Value

      4.0
    • Would Recommend

      4.5
    • $1,000+
    • 2 - 9 employees
    • Oak Brook, IL

    MedValue is a BPO service provider with locations in Oak Brook, Ill., Los Angeles, and Bridgewater, N.J. The team of fewer than 10 employees offers non-voice BPO services and voice services to clients in the health care and medical industry.

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    Industries

  • 249
    (2 Reviews) 4.8
    • Timeliness

      4.5
    • Service Excellence

      4.8
    • Value

      4.3
    • Would Recommend

      4.5
    • $1,000+
    • 50 - 249 employees
    • Kolkata, India

    VA Talks is a virtual assistance company based in Kolkata, India. Founded in 2015, VA Talks has a team of about 30 and provides non-voice BPO/back office services, voice/call center services, and transcription capabilities to a variety of companies across different industries.

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    Clients

    • Bias Media

    Industries

  • 250
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 50 - 249 employees
    • Prishtina, Kosovo

    Sonnecto is an IT firm based in Pristine, Kosovo with more than 50 employees. Founded in 2018, they are experts in IT managed services, finance and accounting outsourcing, and custom software development solutions for small and mid-market businesses.

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    Clients

    • Simplify Tenders
    • Entermedia

    Industries

  • 251
    (5 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Oakland, CA

    Numa is an answering service based in Oakland, Calif., and founded in 2016. Their team of fewer than 50 specializes in voice services for clients ranging from small firms to large corporations in the fields of real estate, hospitality, and retail.

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    Clients

    • Emblush Beaute
    • MW8 Apartments
    • Potomac River Running, Inc.

    Industries

  • 252
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • dhaka, Bangladesh
    KTech Solutions is a customer service outsourcing company founded in 2022. They are headquartered in dhaka, Bangladesh and have a midsize team. Their services include customer service outsourcing, call center services, sales outsourcing, web design, and more.
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  • 253
    (1 Reviews) 4.0
    • Timeliness

      5.0
    • Service Excellence

      4.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • 6th Of October, Egypt

    Fusion Global Services (FGS) is a BPO company based in Giza, Egypt. The company, founded in 2016, has a core team of more than 20 that provides voice services, HR services, business consulting, non-voice BPO/back office services, and transcription services. FGS serves mid-market and other-sized companies in various industries that include business services, consumer products & services, and gaming.

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    Clients

    • Bosta

    Industries

  • 254
    (1 Reviews) 4.0
    • Timeliness

      3.5
    • Service Excellence

      4.0
    • Value

      4.0
    • Would Recommend

      4.0
    • $1,000+
    • 50 - 249 employees
    • Mumbai, India

    Based in Mumbai, India, Exactus is a legal process outsourcing services firm founded in 1995. The team of 34 specializes in non-voice BPO/back office services, voice service, and translation. They serve clients in the legal industry. 

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    Industries

  • 255
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Houston, TX
    TekSof LLC is a Houston, Texas-based call center company. The small team offers call center services, back office outsourcing, digital strategy, sales outsourcing, and more and was established in 2000.
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    Industries

  • 256
    (3 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.7
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • Miami, FL

    Located in Miami, Florida and Managua, Nicaragua, ALPHA BPO LLC is a customer service outsourcing company. The small team specializes in customer service outsourcing, call center services, IT managed services, web development, and more. The firm was founded in 2019.

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    Industries

  • 257
    (1 Reviews) 4.5
    • Timeliness

      5.0
    • Service Excellence

      4.5
    • Value

      4.5
    • Would Recommend

      4.5
    • $1,000+
    • 10 - 49 employees
    • Hamilton Township, NJ

    Navigant PACE is a mass tort claims administration company based in Hamilton, NJ, with four other locations. Founded in the early 1980s, they have over 5,000 employees that service the business services, legal, financial, and healthcare industries. They specialize in non-voice BPO/back office services and voice services.

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    Industries

  • 258
    (1 Reviews) 4.0
    • Timeliness

      4.5
    • Service Excellence

      4.0
    • Value

      4.0
    • Would Recommend

      4.5
    • $1,000+
    • 250 - 999 employees
    • Irvine, CA

    Kareo is a cloud-based medical technology platform based in Irvine, Calif., with offices in San Francisco, Las Vegas, Los Angeles, and Costa Rica. Founded in 2004, Kareo's team of 597 employees provides non-voice BPO/back office services and voice services to healthcare and medical related businesses.

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    Clients

    • Capterra

    Industries

  • 259
    (1 Reviews) 4.0
    • Timeliness

      5.0
    • Service Excellence

      4.0
    • Value

      4.5
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • New Delhi, India

    TravelsBpo, a call center company and non-voice bpo/back office services company, is located in New Delhi, India. They focus on voice services and non-voice bpo/back office services and were launched in 2011.

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    Industries

  • 260
    (11 Reviews) 4.6
    • Timeliness

      4.6
    • Service Excellence

      4.6
    • Value

      4.6
    • Would Recommend

      4.6
    • $1,000+
    • 10 - 49 employees
    • St. Louis, MO

    Alpha Assistant, a small non-voice bpo/back office services and telephone answering service, is located in Fort Worth, Texas. The team focuses on non-voice bpo/back office services and voice services.

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    Industries

  • 261
    (1 Reviews) 4.0
    • Timeliness

      4.0
    • Service Excellence

      4.0
    • Value

      4.5
    • Would Recommend

      4.0
    • $1,000+
    • 10 - 49 employees
    • United Kingdom

    onebox is a voice services and transportation company based in the United Kingdom. Founded in 2000, their team of 30 serves clients in the real estate and financial services sectors. Services include voice and call center efforts.

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    Industries

  • 262
    (10 Reviews) 4.3
    • Timeliness

      0.9
    • Service Excellence

      4.3
    • Value

      0.7
    • Would Recommend

      4.3
    • Undisclosed
    • 50 - 249 employees
    • Miami, FL

    Office Sense is a business process outsourcing firm based in Miami, Fla. Founded in 2010, their team includes about 23 employees that specialize in bilingual call center support. Office Sense provides voice services for a diverse client base in terms of industry and scale. They offer conventional answering, virtual receptionist, and third-party verification call center solutions.

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    Clients

    • The Morton Law Group
    • Villafana Law

    Industries

  • 263
    (2 Reviews) 3.8
    • Timeliness

      3.8
    • Service Excellence

      3.8
    • Value

      3.0
    • Would Recommend

      4.0
    • $1,000+
    • 50 - 249 employees
    • New Delhi, India

    Intrust Global is a BPO services provider based founded in 2005 in New Delhi, India, with a secondary office in Bangalore, India. With a team of more than 50 employees, Intrust Global provides non-voice BPO/back office services and voice/call center services to a variety of different industries. 

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    Industries

  • 264
    (3 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • Scottsdale, AZ
    Veza Reception is a phone answering service established in 2023. Their small team is in Scottsdale, Arizona and offers call center services and customer service outsourcing.
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    Industries

  • 265
    (1 Reviews) 4.5
    • Timeliness

      5.0
    • Service Excellence

      4.5
    • Value

      4.0
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Houston, TX

    High Standards Technology, Inc. Is a small Houston, Texas-based [company:type]. Founded in 2002, the team provides [company:service_lines].

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  • 266
    (3 Reviews) 4.7
    • Timeliness

      5.0
    • Service Excellence

      4.7
    • Value

      4.7
    • Would Recommend

      4.8
    • $1,000+
    • 50 - 249 employees
    • Rawalpindi, Pakistan
    GravityBPO, a call center, is based in Rawalpindi, Pakistan and Philadelphia, Pennsylvania. The midsize company was launched in 2018. Their team specializes in call center services, back office outsourcing, affiliate marketing, and transcription.
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    Industries

  • 267
    (2 Reviews) 5.0
    • Timeliness

      4.8
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • Colombo, Sri Lanka

    Axcim Business Solutions is a non-voice bpo/back office services company. Their small team is based in Colombo, Sri Lanka. Their team provides non-voice bpo/back office services, finance & accounting outsourcing (FAO), HR services, and voice services.

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    Industries

  • 268
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 50 - 249 employees
    • Medellín, Colombia

    Based in Medellín, Colombia, Origen BPO is a small phone answering service. Their services include voice services and non-voice bpo/back office services.

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    Industries

  • 269
    (2 Reviews) 4.5
    • Timeliness

      4.5
    • Service Excellence

      4.5
    • Value

      4.5
    • Would Recommend

      4.8
    • $1,000+
    • 2 - 9 employees
    • Colorado Springs, CO

    Worldwide Call Centers is an outsourcing consultancy and call center network based in Colorado Springs, Colo. Founded in 1998, they have fewer than 10 employees but work with proprietary outsourcing groups depending on their clients' needs. Thye mostly provides strategic consulting with respect to outsourcing placement, but can also directly provide voice and non-voice business process outsourcing services.

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    Industries

  • 270
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 2 - 9 employees
    • Queens Park, Australia
    Matchboard is a phone answering service located in Sydney, Australia. The small agency was founded in 2012. Their services include voice services, non-voice bpo/back office services, and HR services.
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    Industries

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