Callboxs

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Callboxs is a business consulting company. Their midsize team is headquartered in Burgas, Bulgaria. The company provides business consulting, direct marketing, voice services, non-voice bpo/back office services, and more.

Client Insights

Industry Expertise

Business services

50%

Telecommunications

50%

Client Size Distribution

Midmarket ($10M - $1B) 70%

Enterprise (>$1B) 30%

Common Project Size

<$10K 2 projects

$10K-$49K 2 projects

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
4 Reviews

Callboxs was hired by a logistics company to support their entry into the East European market. They were chosen due to their creativity and proactivity, as well as strong recommendations from other companies. Callboxs conducted market research and competitor analysis, and developed a successful strategy and business plan. The team working on the project included a tracker, a marketing specialist, and several call center operators. The project resulted in a significant increase in sales within two months.

A construction company hired Callboxs to improve their customer service and digital marketing strategies. The firm was chosen based on a recommendation and their tracking service. The project involved building a comprehensive digital marketing strategy, improving customer service, and achieving cost savings. The team comprised of a marketing manager, a tracker, and several call center representatives. The project resulted in improved customer service and significant cost savings.

Callboxs was hired by a beach resort to manage customer communications via chat, email, and phone calls. The vendor was chosen after an online search and the engagement is ongoing. The team from Callboxs quickly adapted to the business and provided high-quality service. The resort reported a fantastic experience with the vendor, praising their open-mindedness to new trends and different styles. The project involved several call center agents and the resort continues to work with them due to their outstanding performance.

Timeliness

5.0

Service Excellence

5.0

Value

4.8

Would Recommend

5.0