Callboxs

visit site

Callboxs is a business consulting company. Their midsize team is headquartered in Burgas, Bulgaria. The company provides business consulting, direct marketing, voice services, non-voice bpo/back office services, and more.

Client Insights

Industry Expertise

Business services

50%

Telecommunications

50%

Client Size Distribution

Midmarket ($10M - $1B) 70%

Enterprise (>$1B) 30%

Common Project Size

<$10K 2 projects

$10K-$49K 2 projects

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
4 Reviews

Callboxs was hired by a logistics company to develop a new strategy for entering the Eastern European market. The company's goal was to establish its position in the Balkanian market. Callboxs was chosen for their creativity and proactivity. They conducted market research, competitor analysis and developed a strategy and business plan for entering new markets. The team from Callboxs consisted of a tracker, a marketing specialist, and several call center operators. As a result of their work, the logistics company was able to increase its sales in just two months.

A construction firm hired Callboxs for customer service, digital marketing, and SEO work. The firm had been having issues with customer service and needed a comprehensive digital marketing strategy. Callboxs was chosen based on a recommendation and their tracking service. The Callboxs team comprised of a marketing manager, a tracker, and several call center operators. They were able to provide better customer service and cost savings for the construction firm.

Callboxs was contracted by a beach resort in Bulgaria to handle their chat, email, and phone calls with customers. The resort has been working with Callboxs Outsourcing Services and has been extremely pleased with the quality of their work. The Callboxs team was able to adapt to the resort's business immediately. The team is open-minded to new trends and different styles. The resort continues to work with Callboxs and pays them $14 per hour for their services. They highly recommend Callboxs for their outstanding work.

Timeliness

5.0

Service Excellence

5.0

Value

4.8

Would Recommend

5.0