Top 100 Answering Services

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Top 100 Answering Services

The Best of December 2025

Looking for a top answering service?

Answering services can play a key role in the success of a business. This support service can minimize customer service expenses. 

Jump to Most Reviewed Companies

List of the Best Answering Services Companies

  • 61
    (79 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    4.9

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Ottawa, Canada

    DMT Business Development is a Sales Outsourcing company. Founded in 2018, the team offers Sales Outsourcing, Email Marketing, and Call Center Services. Their midsize agency is headquartered in Ottawa, Canada; Zhytomyr, Ukraine; Lublin, Poland and Lublin, Poland.

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    Clients

    CDS Global Cloud Yodeck Productive.io Concordia Universcity

    Industries

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  • 62
    (10 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    5.0
    $5,000+
    50 - 249 employees
    Austin, TX

    Outsourcing firm ContactWorks is based in Austin, Texas. They were founded in 2004  and now employ a team of 20 that specializes in voice services for clients in the financial & business services and healthcare industries.

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    Clients

    Fonality

    Industries

  • 63
    (6 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    4.8

    Would Recommend

    5.0
    $5,000+
    250 - 999 employees

    Northern Lights Technology Development (TIANJIN) CO., LTD. Is a midsize software development firm launched in 2007. Their services include custom software development, web development, Artificial Intelligence, graphic design, and more. The agency is located in Tianjin, China.

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    Clients

    Taylor Corporation

    Industries

  • 64
    (2 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.5

    Value

    4.5

    Would Recommend

    5.0
    $1,000+
    10 - 49 employees
    Thatcham , England

    Verbatim Virtual Receptionists is a call answering service company that was founded in 1997. Based in Thatcham, U.K., the team of about 10 employees does voice services and non-voice BPO and back-office services, including virtual receptionist, inbound appointment scheduling, B2B lead generation and qualification, and online customer support.

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    Clients

    Knight Frank

    Industries

  • 65
    (49 Reviews) 4.7

    Timeliness

    3.9

    Service Excellence

    3.9

    Value

    3.8

    Would Recommend

    4.6
    Undisclosed
    10 - 49 employees
    King of Prussia, PA

    Specialty Answering Service is a call center outsourcing firm based in King of Prussia, Penn. Founded in 1985, they have about 30 employees and work with a national network of freelance customer support specialists. Their services consist of voice customer support and non-voice business process outsourcing.

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    Clients

    Bausch+Lomb

    Industries

  • 66
    (8 Reviews) 4.6

    Timeliness

    4.6

    Service Excellence

    4.7

    Value

    4.7

    Would Recommend

    4.7
    $50,000+
    1,000 - 9,999 employees
    Montréal, Canada
    FlairsTech is a large IT managed services company. Founded in 2018, the team provides IT managed services, Custom Software Development, Application Management & Support, Call Center Services, and more. The company is in Montréal, Canada; Cairo, Egypt; Alexandria, Egypt and Warszawa, Poland.
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    Industries

  • 67
    (10 Reviews) 4.8

    Timeliness

    4.9

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    5.0
    $1,000+
    1,000 - 9,999 employees
    Davao City, Philippines
    Large phone answering service six eleven global services, is based in Davao City, Philippines and Davao City, Philippines. They focus on Call Center Services, Back Office Outsourcing, and Customer Service Outsourcing and were founded in 2006.
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    Industries

  • 68
    (7 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    5.0
    $1,000+
    1,000 - 9,999 employees
    Medellín, Colombia
    Solvo Global is a Back Office Outsourcing company. Founded in 2018, the large firm is headquartered in Chandler, Arizona; Medellín, Colombia and Duluth, Georgia. Their services include Back Office Outsourcing, Call Center Services, Finance & Accounting Outsourcing (FAO), Staffing, and more.
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    Clients

    CenCal Insurance Services

    Industries

  • 69
    (2 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Call Masters BPO is a call center company. Launched in 2021, the team focuses on call center services. Their midsize firm is Sheridan, Wyoming-based.
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    Industries

  • 70
    (3 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Cluj-Napoca, Romania

    FSPGlobal is a call center founded in 2008. They are based in Cluj-Napoca, Romania and have a midsize team. The company provides voice services.

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    Industries

  • 71
    (58 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    5.0
    $1,000+
    10 - 49 employees
    Toronto, Canada

    Veta Virtual Receptionist is a phone answering service. They are headquartered in Toronto, Canada and have a small team that provides voice services. The company was founded in 2020.

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    Industries

  • 72
    (17 Reviews) 4.9

    Timeliness

    4.6

    Service Excellence

    4.9

    Value

    4.3

    Would Recommend

    4.9
    Undisclosed
    50 - 249 employees
    Butler, NJ

    Anserve Inc. is a phone answering services provider based in Butler, N.J. The company, founded in 1969, has more than 50 employees and provides voice services to mid-market and small companies and institutions in the medical, consumer products & services, dental, government, legal, and utilities industries.

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    Clients

    Aspen Medical Associates

    Industries

  • 73
    (7 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    5.0

    Value

    4.7

    Would Recommend

    4.9
    Undisclosed
    250 - 999 employees
    Bernards, NJ

    Call center service LawyerLine was established in 2009. They are in Easton, Pennsylvania and Basking Ridge, New Jersey and have a midsize team. LawyerLine provides voice services.

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    Clients

    Wes Bailey Attorney at Law, LLC

    Industries

  • 74
    (23 Reviews) 4.2

    Timeliness

    4.2

    Service Excellence

    4.2

    Value

    4.2

    Would Recommend

    4.2
    $5,000+
    1,000 - 9,999 employees

    Triniter is a BPO service company based in Miami, with offices in Chatrapatti, India and Davao City, Philippines. The company, founded in 2015, has more than 500 employees and provides voice services and non-voice BPO/back office services to small and midmarket companies.

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    Clients

    WoodBows

    Industries

  • 75
    (20 Reviews) 4.5

    Timeliness

    3.5

    Service Excellence

    3.4

    Value

    3.4

    Would Recommend

    4.5
    Undisclosed
    50 - 249 employees
    Salt Lake City, UT

    Davinci Virtual Office Solutions is a call answering company of 82 employees, which was founded in 2005. Based in Salt Lake City, they offer voice services. They serve small and midmarket businesses in a variety of industries, including healthcare, real estate, business, and financial services.

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    Clients

    Verneccia Lashay Fashion and House

    Industries

  • 76
    (19 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    OBI Services is an answering service founded in 2017. In Dipolog, Philippines and Mandaue City, Philippines, their midsize team focuses on Call Center Services, Back Office Outsourcing, Customer Service Outsourcing, Sales Outsourcing, and more.
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    Clients

    Meorient Strive Medicare Hotels Combined

    Industries

  • 77
    (5 Reviews) 4.8

    Timeliness

    5.0

    Service Excellence

    4.5

    Value

    4.9

    Would Recommend

    4.9
    $1,000+
    50 - 249 employees
    Ho Chi Minh City, Vietnam
    Accounting company Innovature: AI-Driven Outsourcing Partner was established in 2015. The midsize Ho Chi Minh City, Vietnam-based team provides Accounting, Customer Service Outsourcing, BI & big data consulting & SI, Call Center Services, and more.
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    Industries

  • 78
    (1 Reviews) 5.0

    Timeliness

    4.5

    Service Excellence

    5.0

    Value

    4.5

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Bengaluru, India

    Unee Solutions is a business process outsourcing firm based in Stafford, Texas with additional assets in India and Israel. They were founded in 2007 and currently have a staff of 125 employees. Unee Solutions' solutions focus on lead generation and include both voice outsourcing and non-voice back office services.

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    Clients

    Kern

    Industries

  • 79
    (12 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.5

    Would Recommend

    4.8
    $100,000+
    10,000+ employees
    Singapore
    TDCX, a Customer Service Outsourcing company, is headquartered in Singapore; Kuala Lumpur, Malaysia; Ratchathewi, Thailand and Pasig, Philippines. The large agency was founded in 1995. Their services include Customer Service Outsourcing, Sales Outsourcing, Business Consulting, and Call Center Services.
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    Industries

  • 80
    (22 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.5

    Would Recommend

    4.8
    $5,000+
    50 - 249 employees
    Sofia, Bulgaria

    Mercatus is a boutique BPO and ITO service and solution provider from Sofia, Bulgaria founded in 2018. With a team of about 20 employees, they offer their clientele voice services, business consulting, IT staff augmentation, back-office services, and more.

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    Clients

    J2 GLobal

    Industries

  • 81
    (6 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    4.7

    Value

    5.0

    Would Recommend

    4.7
    $1,000+
    50 - 249 employees
    Zagreb, Croatia
    Significo is a CRM consulting and SI company. They offer CRM consulting and SI, Call Center Services, Back Office Outsourcing, and Customer Service Outsourcing and were launched in 2007. Their midsize team is Zagreb, Croatia-based.
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    Clients

    McDonald's Croatia Porsche Inter Auto d.o.o PORSCHE CROATIA d.o.o. INA d.d.

    Industries

  • 82
    (5 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.6

    Value

    4.6

    Would Recommend

    4.8
    $1,000+
    50 - 249 employees
    Amritsar, India
    Telephone answering service Octopus Tech Solutions was established in 2011. They are based in Amritsar, India; Gurugram, India; Chandigarh, India and Bengaluru, India and have a midsize team. Their services include Call Center Services, Customer Service Outsourcing, Sales Outsourcing, Search Engine Optimization, and more.
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    Clients

    Club Factory

    Industries

  • 83
    (4 Reviews) 4.6

    Timeliness

    4.6

    Service Excellence

    4.6

    Value

    4.6

    Would Recommend

    4.8
    $5,000+
    250 - 999 employees
    Beverly, MA

    OnBrand24 is a call center services company from Beverly, Mass. with offices in Savannah, Ga., Portsmouth, N.H., and Boston. It was founded in 1980 and has grown to a team of about 225 employees. OnBrand24 offers both voice services and non-voice/BPO back office services to mid-size and large enterprise clients.

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    Clients

    Southwest Indian Foundation

    Industries

  • 84
    (5 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Philadelphia, PA

    Outsourcing Business Solutions is a Philadelphia, Pennsylvania-based marketing strategy company. They offer marketing strategy, web development, back office outsourcing, accounting, and more and were founded in 2020.

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    Industries

  • 85
    (3 Reviews) 5.0

    Timeliness

    4.7

    Service Excellence

    4.7

    Value

    4.5

    Would Recommend

    4.8
    $1,000+
    50 - 249 employees
    Knoxville, TN

    Located in Knoxville, Tenn., Taskforce BPO is a veteran-owned company that provides clients of all sizes with labor solutions. Made up of 90 employees, the company specializes in voice services and non-voice BPO/back office services. Taskforce BPO was founded in 2015 and predominantly serves clients in the healthcare, financial services, business services, and retail industries.

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    Clients

    Dental Practices

    Industries

  • 86
    (18 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.8

    Would Recommend

    4.9
    Undisclosed
    50 - 249 employees
    Nesconset, NY

    Answering Legal is a voice services firm based in Nesconset, N.Y. Founded in 2013, their team serves clients in the legal sector. Services include virtual reception, inbound appointment scheduling, and customer support.

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    Industries

  • 87
    (9 Reviews) 4.7

    Timeliness

    4.7

    Service Excellence

    4.7

    Value

    4.9

    Would Recommend

    4.8
    $1,000+
    250 - 999 employees
    New Delhi, India

    Founded in 2011, Call2Customers is an outsourced call center in New Delhi, India with roughly 250 employees who provide voice and BPO services. They focus on B2B lead generation and B2C telemarketing for clients.

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    Clients

    BETA IT

    Industries

  • 88
    (3 Reviews) 4.3

    Timeliness

    4.7

    Service Excellence

    4.3

    Value

    4.3

    Would Recommend

    4.7
    $1,000+
    250 - 999 employees
    Calgary, Canada

    Headquartered in Calgary, Canada, Line One Contact Centres Inc is a telephone answering service. The midsize team focuses on voice services, non-voice bpo/back office services, and business consulting. The firm was launched in 2001.

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    Industries

  • 89
    (13 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    4.9

    Value

    5.0

    Would Recommend

    5.0
    Undisclosed
    50 - 249 employees
    Toronto, Canada

    24H Virtual is a voice and customer service agency based in Toronto with over 10 employees. They specialize in voice services for small and mid-market companies in the fields of transportation, education, and financial services.

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    Industries

  • 90
    (8 Reviews) 4.9

    Timeliness

    5.0

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    4.9
    Undisclosed
    250 - 999 employees
    Tallahassee, FL

    PATLive is a voice services provider based in Tallahassee, Fla. and founded in 1990. They specialize in voice services. They offer support in multiple languages, customizable scripts, video calls, and text messaging.

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    Clients

    Brovil Associates LLC

    Industries

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