Gold Cross Answering Service is a live answering service company located in Chippewa Falls, Wis. They were founded in 1980. With about 9 employees, they provide voice services and non-voice back-office services to clients primarily in the real estate, healthcare, and medial industries.
Gold Cross Answering Service managed service-oriented calls after business hours for a 24-Hour HVAC and refrigeration company. After collecting customer information, they notified the appropriate on-call staff. Their high-quality customer service and precise communication satisfied the client.
"They do a great job of communicating to ensure our needs are met." — Service Manager, 24-Hour HVAC & Refrigeration Company