Top 100 Answering Services

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Top 100 Answering Services

The Best of November 2024

Looking for a top answering service?

Answering services can play a key role in the success of a business. This support service can minimize customer service expenses. 

Jump to Most Reviewed Companies

List of the Best Answering Services Companies

  • 61
    (5 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.6
    • Would Recommend

      4.8
    • $1,000+
    • 50 - 249 employees
    • Chandigarh, India

    Octopus Tech Solutions is a call center and voice services company based in Amritsar, India. Founded in 2011, they also have offices in Gurgram and Chandigargh, India. The company of 50+ employees provide non-voice BPO services and voice services to primarily midmarket businesses in the financial services sector. 

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    Clients

    • Club Factory

    Industries

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  • 62
    (4 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      4.9
    • $1,000+
    • 10 - 49 employees
    • Cairo, Egypt

    Call center service BPO Hive LLC was established in 2020. Their small team is located in Cairo, Egypt. BPO Hive LLC focuses on call center services, sales outsourcing, and customer service outsourcing.

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    Industries

  • 63
    (5 Reviews) 4.5
    • Timeliness

      4.5
    • Service Excellence

      4.5
    • Value

      4.8
    • Would Recommend

      4.6
    • $1,000+
    • 250 - 999 employees
    • New Delhi, India

    Founded in 2011, Call2Customers is an outsourced call center in New Delhi, India with roughly 250 employees who provide voice and BPO services. They focus on B2B lead generation and B2C telemarketing for clients.

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    Clients

    • BETA IT

    Industries

  • 64
    (3 Reviews) 4.7
    • Timeliness

      4.7
    • Service Excellence

      4.7
    • Value

      4.7
    • Would Recommend

      4.7
    • Undisclosed
    • 1,000 - 9,999 employees
    • Mandaluyong, Philippines

    EMAPTA is an IT staff augmentation company. Launched in 2010, the company is headquartered in Mandaluyong, Philippines; Makati, Philippines; Makati, Philippines and Makati, Philippines. The large team specializes in IT staff augmentation, finance & accounting outsourcing (FAO), voice services, other digital marketing, and more.

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    Industries

  • 65
    (6 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      5.0
    • Would Recommend

      4.9
    • $5,000+
    • 50 - 249 employees
    • Austin, TX

    Outsourcing firm ContactWorks is based in Austin, Texas. They were founded in 2004  and now employ a team of 20 that specializes in voice services for clients in the financial & business services and healthcare industries.

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    Clients

    • Fonality

    Industries

  • 66
    (5 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Philadelphia, PA

    Outsourcing Business Solutions is a Philadelphia, Pennsylvania-based marketing strategy company. They offer marketing strategy, web development, back office outsourcing, accounting, and more and were founded in 2020.

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    Industries

  • 67
    (11 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.0
    • Would Recommend

      4.8
    • $10,000+
    • 250 - 999 employees
    • Overland Park, KS

    1840 & Company is a call center service launched in 2014. The midsize team focuses on call center services, sales outsourcing, customer service outsourcing, back office outsourcing, and more. The company is in Overland Park, Kansas and Makati, Philippines.

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    Clients

    • Groupon

    Industries

  • 68
    (8 Reviews) 4.6
    • Timeliness

      4.6
    • Service Excellence

      4.6
    • Value

      4.7
    • Would Recommend

      4.7
    • $5,000+
    • 1,000 - 9,999 employees
    • Montréal, Canada

    FlairsTech is an UX agency. Their midsize team is headquartered in Dorval, Canada. Their services include ux/ui design, graphic design, video production, IT strategy consulting, and more.

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    Industries

  • 69
    (9 Reviews) 4.5
    • Timeliness

      4.4
    • Service Excellence

      4.5
    • Value

      4.4
    • Would Recommend

      4.6
    • Undisclosed
    • 1,000 - 9,999 employees
    • Margate, FL

    Global Response is a contact center company based in Margate, Fla., that was established in 1974. Their team of more than 450 employees offers contact center services, inbound sales processing, order processing, chat support, email response, and social media support.

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    Clients

    • Crate&Barrel

    Industries

  • 70
    (7 Reviews) 4.6
    • Timeliness

      2.1
    • Service Excellence

      4.6
    • Value

      2.1
    • Would Recommend

      4.7
    • Undisclosed
    • 250 - 999 employees
    • Portland, OR

    Ruby Receptionists is a voice services firm based in Portland, Oregon, that was established in 2003. Their team of more than 250 employees offers voice call support, appointment management, and conventional answering services.

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    Clients

    • Conroy Consults

    Industries

  • 71
    (10 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.7
    • Would Recommend

      4.9
    • Undisclosed
    • 10 - 49 employees
    • Lake Hallie, WI

    Gold Cross Answering Service is a live answering service company located in Chippewa Falls, Wis. They were founded in 1980. With about 9 employees, they provide voice services and non-voice back-office services to clients primarily in the real estate, healthcare, and medial industries.

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    Clients

    • GW Pumps & Purification

    Industries

  • 72
    (6 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Kyiv, Ukraine

    Intellink is a Data management company in Ukraine. Founded in 2020, they have over 50 employees with clients in hospitality, education, transportation, medicine, and consumer products. Their services include Data annotation and Data collection. 

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    Clients

    • EcoSoft

    Industries

  • 73
    (4 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.4
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • London, England
    Abacus Cambridge Partners, an ERP consulting and SI company, is based in London, England; Dubai, United Arab Emirates; Riyadh, Saudi Arabia and New York, New York. They focus on ERP consulting and SI, BI & big data consulting & SI, Custom Software Development, Call Center Services, and more and were founded in 2017.
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    Clients

    • Hafilat Industry LLC

    Industries

  • 74
    (3 Reviews) 4.8
    • Timeliness

      4.7
    • Service Excellence

      4.8
    • Value

      3.8
    • Would Recommend

      4.8
    • $1,000+
    • 250 - 999 employees
    • Kyiv, Ukraine

    Answering service Global Bilgi was established in 2008. Their midsize team is in Kyiv, Ukraine and Dnipro, Ukraine. Their services include voice services, non-voice bpo/back office services, CRM consulting and SI, HR services, and more.

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    Industries

  • 75
    (8 Reviews) 4.7
    • Timeliness

      4.8
    • Service Excellence

      4.7
    • Value

      4.8
    • Would Recommend

      4.8
    • $25,000+
    • 250 - 999 employees
    • Cincinnati, OH

    ITCube Solutions is a technology service headquartered in Cincinnati, OH with a satellite office in Pune, India. Founded in 2003, the team of 600+ employees provides a host of services including custom software, web, and mobile app development. IT Cube Solutions also supports clients with application management and enterprise app modernization.

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    Clients

    • Bridgestone
  • 76
    (6 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Columbus, GA

    Voice Link of Columbus, Inc. Is a phone answering service. The small Columbus, Georgia-based firm was established in 1989. Their services include voice services.

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    Industries

  • 77
    (3 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Cluj-Napoca, Romania

    FSPGlobal is a call center founded in 2008. They are based in Cluj-Napoca, Romania and have a midsize team. The company provides voice services.

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    Industries

  • 78
    (7 Reviews) 5.0
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • $10,000+
    • 50 - 249 employees
    • Stari Bohorodchany, Ukraine

    GotYourBack Support is a back-office service company founded inV in 2019. With over 50 professionals, they offer voice and back-office services to clients ranging from startups to enterprises in the fields of IT, business services, and telecommunications.

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    Clients

    • Byte Technologies

    Industries

  • 79
    (3 Reviews) 4.7
    • Timeliness

      5.0
    • Service Excellence

      4.7
    • Value

      4.7
    • Would Recommend

      5.0
    • $5,000+
    • 1,000 - 9,999 employees
    • Houston, TX

    Answering service and non-voice bpo/back office services company SupportZebra is located in Houston, Texas and Cagayan de Oro, Philippines. The midsize team offers voice services and non-voice bpo/back office services. The agency was founded in 2011.

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    Industries

  • 80
    (39 Reviews) 4.4
    • Timeliness

      0.5
    • Service Excellence

      4.4
    • Value

      0.5
    • Would Recommend

      4.5
    • Undisclosed
    • 50 - 249 employees
    • Duluth, GA

    VoiceNation is a live answering service company based in Buford, Ga. It was established in 2003 and now employs a team of 50. VoiceNation provides voice and non-voice BPO and back-office services.

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    Clients

    • Adobe

    Industries

  • 81
    (20 Reviews) 4.5
    • Timeliness

      3.5
    • Service Excellence

      4.5
    • Value

      3.4
    • Would Recommend

      4.5
    • Undisclosed
    • 50 - 249 employees
    • Salt Lake City, UT

    Davinci Virtual Office Solutions is a call answering company of 82 employees, which was founded in 2005. Based in Salt Lake City, they offer voice services. They serve small and midmarket businesses in a variety of industries, including healthcare, real estate, business, and financial services.

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    Clients

    • Verneccia Lashay Fashion and House

    Industries

  • 82
    (27 Reviews) 4.5
    • Timeliness

      0.8
    • Service Excellence

      4.5
    • Value

      0.8
    • Would Recommend

      4.4
    • Undisclosed
    • 250 - 999 employees

    Evoice is a phone services firm headquartered in Los Angeles California, that was established in 1995. Their team of over 1,000 employees offers voice services, transcription, inbound appointment scheduling, and virtual receptionist services.

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    Clients

    • Fire Recovery USA

    Industries

  • 83
    (12 Reviews) 4.8
    • Timeliness

      4.5
    • Service Excellence

      4.8
    • Value

      4.1
    • Would Recommend

      4.9
    • Undisclosed
    • 50 - 249 employees
    • Butler, NJ

    Anserve Inc. is a phone answering services provider based in Butler, N.J. The company, founded in 1969, has more than 50 employees and provides voice services to mid-market and small companies and institutions in the medical, consumer products & services, dental, government, legal, and utilities industries.

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    Clients

    • Aspen Medical Associates

    Industries

  • 84
    (7 Reviews) 4.6
    • Timeliness

      4.4
    • Service Excellence

      4.6
    • Value

      4.5
    • Would Recommend

      4.7
    • Undisclosed
    • 50 - 249 employees
    • Gastonia, NC

    AnswerLive is a call center and BPO agency founded in 1982. They have headquarters in Gastonia, N.C. and additional offices in Grants Pass, Ore. and Lubbock, Texas. Their team of 11 specialists offers voice services and non-voice BPO primarily to small businesses. 
     

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    Clients

    • Robert R. McGill Air Conditioning INC
  • 85
    (2 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Thatcham , England

    Verbatim Virtual Receptionists is a call answering service company that was founded in 1997. Based in Thatcham, U.K., the team of about 10 employees does voice services and non-voice BPO and back-office services, including virtual receptionist, inbound appointment scheduling, B2B lead generation and qualification, and online customer support.

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    Clients

    • Knight Frank

    Industries

  • 86
    (3 Reviews) 5.0
    • Timeliness

      4.8
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $5,000+
    • 250 - 999 employees
    • Montego Bay, Jamaica

    Answering service company Genesis Support Solution LTD was established in 2020. The midsize team focuses on call center services, customer service outsourcing, HR services, translation, and more. The agency is in Montego Bay, Jamaica and Miami, Florida.

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    Industries

  • 87
    (15 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • Varna, Bulgaria

    Customer Umbrella is a non-voice bpo/back office services and call center service in Varna, Bulgaria. The midsize firm was launched in 2010. Their team offers non-voice bpo/back office services and voice services.

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    Industries

  • 88
    (19 Reviews) 4.2
    • Timeliness

      0.6
    • Service Excellence

      4.2
    • Value

      0.6
    • Would Recommend

      4.1
    • Undisclosed
    • 10 - 49 employees
    • Spokane, WA

    Sound Telecom is an answering services provider based in Spokane, Wash., with a team of 25. Founded in 1986, the team provides voice and transcription services for clients in a variety of industry.

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    Clients

    • Boeing

    Industries

  • 89
    (18 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      4.8
    • $1,000+
    • 50 - 249 employees
    • Berkeley, CA

    Wing Assistant, a back office outsourcing company, was established in 2018. Their midsize team is located in Berkeley, California. Their services include back office outsourcing, customer service outsourcing, sales outsourcing, call center services, and more.

    Read More

    Industries

  • 90
    (4 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      5.0
    • $10,000+
    • 50 - 249 employees
    • Durban, South Africa

    Ec3 South Africa is a specialist outsourced contact center company based in Durban, South Africa. The company, founded in 2013, has more than 50 employees and provides voice services and non-voice BPO/back office services. Ec3 serves enterprise and mid-market companies in various industries that include telecommunications, automotive, and financial services. 

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    Clients

    • Mix Telematics

    Industries

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