Conversational
visit site- Undisclosed
- 10 - 49 employees
- Fredericksburg, VA
Conversational is a voice services company founded in 2003. Located in Fredericksburg, Virginia, the mid-sized team of experienced professional receptionists provides the best possible support for clients in the legal and medical industries, among others.
Client Insights
Industry Expertise
10%
10%
5%
5%
5%
5%
5%
5%
5%
Client Size Distribution
Small Business (<$10M) 100%
Common Project Size
<$10K 3 projects
$10K-$49K 1 project
Clients
This provider has not added their key clients.
Highlights from Recent Projects
Conversational provided answering services for a business advisory organization. The company required a professional first impression for potential clients and a means to filter out potential scams. Conversational's bilingual team was selected for their preparedness to handle the specific types of calls the business received. The company invested $129 per month starting from February 2017 and the engagement is ongoing.
The president and founder of a non-profit organization hired Conversational to provide call answering services. The goal was to ensure all inquiries were responded to by a live person and to gather accurate information for call-backs. Conversational was chosen due to their fair pricing and customized service design that met the organization's budget. The service involved answering incoming calls, collecting client contact information, and forwarding messages to the organization.
The owner of a general IT services agency enlisted Conversational's services to handle inbound calls during periods of company growth. The company, being a one-person operation, needed assistance with routing and answering customer calls promptly. The owner worked with an account manager and several receptionists from Conversational. Over the course of the engagement from January 2015 to September 2021, the IT services agency invested over $1,500.