Top 100 Answering Services

Remote CoWorker has been trained by a real estate firm to use their software. The team is in charge of entering information into the client's system and providing accounting support.

"Remote CoWorker is a great company to work with."

A health technology company has hired Helpware for their BPO and IT services. The team provides ongoing support for any urgent IT-related matters or business process challenges.

"We've been impressed with their responsiveness and willingness to go above and beyond for us."

Simply Contact has been hired to provide call center services for an international wholesale retailer. Their goal is to improve their existing customer service efforts.

"Simply Contact is always open to the things we want to be improved or implemented."

Smith.ai provides virtual receptionist services for a law firm. The team is in charge of answering calls from potential and current clients on a 24/7 basis.

"I have been very happy with their overall professionalism, attention to detail, and willingness to customize services."

A health monitoring platform was looking for a vendor that could deal with technical issues that were reported by their users. They chose to partner with SupportYourApp because of their experience.

"We were very impressed with everything."

An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line.

"They provide frequent and proactive communication."

Fusion BPO Services provides call center services for a healthcare company. They provide 10-15 agents to handle the client's inbound calls to support the patient's inquiries.

"They have a team of highly professional individuals!"

VSynergize offered sales and marketing support, including creating messaging for an email campaign, researching a target market, as well as conducting calls and scheduling appointments with a list of contacts.

"They have an outstanding workflow — the process I have been through with this team has been seamless."

Flatworld Solutions helped a marketing and advertising company to manage their CRM level-one support tasks, including call centers.

“Flatworld Solutions will do a phenomenal job of training replacement resources.”

Go4Customer provides call center services.

"The workflow was perfect."

Moneypenny provides call center solutions to a drug testing company. The team's main objective is to answer the client's calls and sort their leads.

"They got the job done."

An online sales platform hired Triniter to provide email and chat customer support services. Despite a challenging start, Triniter provided services that met all expectations.

"They were really approachable, flexible, and added a lot of value to us." - COO, Online Sales Platform

EBQuickstart handles lead generation for an aviation solutions company. The team is responsible for outbound calls and emails to improve global reach. 

"Their great customer service and constant eagerness to learn more about our business are impressive."

LawyerLine™ provides call center services for an insurance law firm. They provide 24-hour coverage for their services. 

"I have been happy with them. They have taken direction well and implemented my goals."

A marketing firm wanted to handle more inbound phone calls. It hired Invensis to answer phone calls, process orders, and provide customer service. Invensis helped the firm's efficiency improve by 37%. The firm appreciated Invensis' customer service and time management, among other qualities.

"They [Invensis] have turned our company around and helped make it the best it can be!" – HR Manager, Marketing Firm

Ambs Call Center provided call center services for a digital sales and marketing agency. The team is responsible for answering calls and providing transfer switchboard services.

"The process between the initial purchase to getting where we needed to be as an organization was frictionless."

Outsource and Save provided recruiting and sales services for a staffing and recruiting company. They presented a service agreement that outlined logistics and assisted the client's in reopening the business.

"I appreciated how thorough the intake call was."

A SaaS provider partnered with LimTC in order to provide customer support specialists with great communication skills and subject matter knowledge for their 24/7 after-sales chat support initiative.

"Their hands-on approach and passion are impressive."

AnswerConnect provides ongoing call center services for a law firm that is based in New Jersey.

"It is also impressive how easy it is to get someone on the phone to help when an issue arises."

Aidey provides customer support for a self-help podcast. They have been managing chats and emails for their customers with relevant resolutions based on queries they received from customers.

"Their team quickly understood how our platform worked and now deliver great customer service all around."

Wow24-7 provides around the clock call center services to a star map company. The team answers customer inquiries regarding everything from product details to logistics and supply chain. 

"Overall, we are very happy with Wow24-7's performance.."

Unee Solutions provides voice lead generation for a luxury bed and breakfast in Colorado. The client wanted to stand out from crowded search results that prioritize large brands and partnered with Unee for a more distinct lead generation strategy. Unee's voice support agents provide outbound calls and booking over the phone. The team has considerably outperformed the client's original in-house efforts.

"I was paying a couple of people roughly $1,500 per month to do it previously and they were only spending maybe 10 hours in total a week to produce 2 to 4 leads. Now I pay roughly $2,000 for unknown hours with 15 to 20 leads. Invaluable!" — Owner, Colorado Bed and Breakfast

Answering Service Care helps a roofing company take calls from their clients whenever they can’t. They ask appropriate questions and collect the customers’ information for the client to make a proper follow-up.

“Their service is not generic; they request and capture the information we need.”

Specialty Answering Service serves as a dispatch and management center for a produce distributor. The client has an extensive range of end-clients and delivery providers that requires considerable monitoring and attention to detail. By migrating their dispatch to Specialty Answering Service, the client saved about 520 labor hours per month with comparable outcomes.

"Their strength is professional handling of calls and increased knowledge of our business, customer service is easy to work with and courteous. Things have run smoothly so far." — Manager, Food Producer

SureCall is the after-hours voice services provider for a city government organization. The team fields calls related to a specific project, following procedures and other guidelines to provide information.

"You can’t beat the peace of mind they offer."

Octopus Tech Solutions developed a powerful BPO services solution for their e-commerce client, freeing them up to focus on expanding their brand. They designed a fully tailored voice package based on their client’s needs, garnering positive reviews as a result.

"Although the partnership was short, they gave us a significant number of leads to process. We’re planning to start another project with Octopus Tech Solutions in the near future." – Project Manager, E-Commerce Company

ITCube Solutions Pvt. Ltd. is collaborating with an internal team to deploy the latest version of SharePoint within a 5,000-person organization.

“I appreciate their commitment to quality as well as their willingness to collaborate.”

A fintech company outsourced their call center needs to Abacus Cambridge Partners, looking to support their customers' claims. Abacus Cambridge Partners was responsible for negotiating the customers' bills for a lower rate. The call agents underwent intensive training, were quick-thinking, and adapted well to internal processes.

"Most of them are educated, forward-thinking people, which is exactly what we’re going for. As a startup, we’re trying to develop our systems as quickly as possible, so we’re constantly throwing new things at them." – Senior Operations Manager, Fintech Company

Anserve Inc. provides call center services to a building management company. They answer after-hour calls to attend to emergencies, following the client’s protocol and relaying the message to the proper person.

“Anserve’s consistency is impressive — they always answer the phone and relay the message.”

SRG ASIA PACIFIC provides call center services to an enterprise IT maintenance provider. Their work involves communicating with customers and helping them connect with the firm’s technical support team. 

“We ask them to mitigate challenges, and they respond well to that.”