Top 100 Answering Services

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Top 100 Answering Services

The Best of November 2026

Looking for a top answering service?

Answering services can play a key role in the success of a business. This support service can minimize customer service expenses. 

Jump to Most Reviewed Companies

List of the Best Answering Services Companies

  • 1
    (27 Reviews) 4.8

    Timeliness

    5.0

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    4.9
    $1,000+
    250 - 999 employees
    Dnipro, Ukraine
    Established in 2013, Simply Contact is a Customer Service Outsourcing company. The midsize team specializes in Customer Service Outsourcing, Call Center Services, and Back Office Outsourcing. The agency is located in Warszawa, Poland; Dnipro, Ukraine; Kyiv, Ukraine and Poltava, Ukraine.
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    Clients

    Wizz Air Office of the President of Ukraine Fareportal Airportr

    Industries

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  • 2
    (47 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.7

    Would Recommend

    4.9
    $5,000+
    1,000 - 9,999 employees
    Lexington, KY
    Helpware CX is a Customer Service Outsourcing company headquartered in Lexington, Kentucky; Kyiv, Ukraine; Taguig, Philippines and Guadalajara, Mexico. The large company was established in 2015. Their services include Customer Service Outsourcing, Call Center Services, Back Office Outsourcing, Data Annotation Services, and more.
    Read More

    Clients

    PureCars Microsoft Google HealthComp

    Industries

  • 3
    (10 Reviews) 4.8

    Timeliness

    4.6

    Service Excellence

    4.9

    Value

    4.6

    Would Recommend

    4.9
    $1,000+
    1,000 - 9,999 employees
    Santa Monica, CA
    Customer Service Outsourcing company Boldr. Is based in Santa Monica, California; Pasig, Philippines; Mérida, Mexico and Tacloban City, Philippines. The large team provides Customer Service Outsourcing, Call Center Services, Back Office Outsourcing, Employer of Record (EOR) Services, and more and was launched in 2016.
    Read More

    Industries

  • 4
    (24 Reviews) 4.2

    Timeliness

    0.6

    Service Excellence

    0.6

    Value

    0.6

    Would Recommend

    4.3
    Undisclosed
    250 - 999 employees
    Tampa, FL
    AnswerFirst, a telephone answering service, was founded in 1998. The company provides Call Center Services and Customer Service Outsourcing and has a midsize team.
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    Industries

  • 5
    (51 Reviews) 4.7

    Timeliness

    3.9

    Service Excellence

    3.9

    Value

    3.9

    Would Recommend

    4.6
    Undisclosed
    10 - 49 employees
    King of Prussia, PA
    Specialty Answering Service is a small call center. They specialize in Call Center Services and Customer Service Outsourcing and were founded in 1985. The company is in King of Prussia, Pennsylvania.
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    Industries

  • 6
    (49 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    5.0

    Value

    4.9

    Would Recommend

    4.9
    $5,000+
    1,000 - 9,999 employees
    Kyiv, Ukraine

    Everhelp is a result-as-a-service ecosystem for customer support outsourcing, aligning processes, AI automation, and trained agents around each client's targets. Founded in 2021, it has become a fast-growing business, ranking at the top of Clutch's Top 100 Fastest-Growing Companies list. They served 125+ clients with a stable 96% quality score and an 83%+ average of CSAT, backed by ISO 27001 and PCI DSS certificates and 8 industry awards.

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    Industries

  • 7
    (15 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.8

    Value

    4.7

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    București, Romania
    Valoris Center is a midsize call center. They provide Call Center Services, Customer Service Outsourcing, CRM consulting and SI, and Back Office Outsourcing and were launched in 2006.
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    Industries

  • 8
    (11 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.5

    Value

    4.5

    Would Recommend

    4.9
    $50,000+
    10,000+ employees
    Wei Fang Shi, China
    Welsend is a Customer Service Outsourcing company founded in 1993. They are headquartered in Wei Fang Shi, China; Taguig, Philippines; Cheng Du Shi, China and Rizhao, China and have a large team. Their services include Customer Service Outsourcing, Call Center Services, CRM consulting and SI, and Back Office Outsourcing.
    Read More

    Industries

  • 9
    (37 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.7

    Value

    4.8

    Would Recommend

    4.9
    $1,000+
    250 - 999 employees
    Afton, WY
    WOW24-7 is a Customer Service Outsourcing company. They are headquartered in Afton, Wyoming and have a midsize team. Their services include Customer Service Outsourcing, Call Center Services, and IT staff augmentation.
    Read More

    Clients

    The App Solutions

    Industries

  • 10
    (11 Reviews) 4.6

    Timeliness

    4.7

    Service Excellence

    4.7

    Value

    4.7

    Would Recommend

    4.8
    $50,000+
    1,000 - 9,999 employees
    Montréal, Canada
    IT managed services company FlairsTech was established in 2018. The firm provides IT managed services, Custom Software Development, Application Management & Support, Call Center Services, and more and has a large team.
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    Industries

  • 11
    (8 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    4.9
    $1,000+
    1,000 - 9,999 employees
    Outsource and Save is a large call center in Los Angeles, California; Los Angeles, California; Lynwood, California and West Covina, California. Established in 2018, the team provides Call Center Services, Back Office Outsourcing, Customer Service Outsourcing, and Sales Outsourcing.
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    Industries

  • 12
    (96 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    4.8
    Undisclosed
    250 - 999 employees

    Smith.ai is a virtual receptionist and lead intake services company located in Palo Alto, Calif. Founded in 2015, they employ over 100 staff specializing in live calls and website chat for small and mid-market companies, typically in legal, hospitality, finance, e-commerce, healthcare, and real estate. Services include AI chatbots, live chat, conversion optimization, and virtual receptionists.

    Read More

    Clients

    Hacking Law Practice

    Industries

  • 13
    (213 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.9

    Would Recommend

    4.8
    $1,000+
    1,000 - 9,999 employees
    Hollywood, FL

    Remote CoWorker is a Back Office Outsourcing company. They are located in Hollywood, Florida and Taguig, Philippines and have a large team. Their services include Back Office Outsourcing, Finance & Accounting Outsourcing (FAO), Call Center Services, Customer Service Outsourcing, and more. The firm was launched in 2013.

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    Clients

    Amazon

    Industries

  • 14
    (10 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.6

    Would Recommend

    5.0
    $5,000+
    1,000 - 9,999 employees
    Cebu City, Philippines
    Launched in 2008, Select VoiceCom is a call center. They are in Cebu City, Philippines; Davao City, Philippines and Savannah, Georgia and have a large team. The company focuses on Call Center Services, Customer Service Outsourcing, Sales Outsourcing, Finance & Accounting Outsourcing (FAO), and more.
    Read More

    Industries

  • 15
    (16 Reviews) 4.6

    Timeliness

    4.6

    Service Excellence

    4.8

    Value

    4.5

    Would Recommend

    4.8
    $10,000+
    10,000+ employees
    Pasig, Philippines

    Fusion BPO Services is a global business process outsourcing firm headquartered in Montreal, Canada, that was established in 2004. Their team of over 1000 employees offers voice BPO, non-voice BPO, and transcription services.

    Read More

    Clients

    PAYTM

    Industries

  • 16
    (16 Reviews) 4.3

    Timeliness

    1.9

    Service Excellence

    1.9

    Value

    1.8

    Would Recommend

    4.4
    Undisclosed
    1,000 - 9,999 employees
    Garden City, NY

    Go Answer is a leading bilingual contact center, providing 24/7 voice, web-chat, email, and ticketing services for large and small businesses. They serve multiple industries such as home services, property management, e-commerce, healthcare, transportation, and fintech. Go Answer also has a bilingual dedicated legal division that strictly handles legal intake and retainer services for law firms across the United States. Go Answer was founded in 2012 and is based in New York, with additional state-of-the-art call centers in St. Lucia and Florida. Go Answer understands the importance of being a true extension of their clients brand. They provide friendly, professional and expert answering services, virtual reception services, and custom contact center solutions that reflect the values and reputation of your company

    Read More

    Clients

    Century21

    Industries

  • 17
    (7 Reviews) 4.6

    Timeliness

    4.6

    Service Excellence

    4.9

    Value

    4.7

    Would Recommend

    4.7
    $1,000+
    1,000 - 9,999 employees
    VSynergize is a call center founded in 2000. They are headquartered in Westborough, Massachusetts and have a large team. Their services include Call Center Services, Back Office Outsourcing, Robotics Process Automation, and Generative AI.
    Read More

    Industries

  • 18
    (6 Reviews) 4.2

    Timeliness

    4.3

    Service Excellence

    4.3

    Value

    4.3

    Would Recommend

    4.4
    $1,000+
    1,000 - 9,999 employees
    Gurugram, India

    MattsenKumar is a back office services provider based in Woodburn, Ore., with an office in Gurgaon, India. Founded in 2010, MattsenKumar's team of 364 employees offers voice/call center services and non-voice BPO/back office services.

    Read More

    Industries

  • 19
    (28 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    5.0

    Value

    4.7

    Would Recommend

    5.0
    $1,000+
    1,000 - 9,999 employees
    Chicago, IL
    Established in 2017, Hugo Inc. Is a Customer Service Outsourcing company. The agency specializes in Customer Service Outsourcing, Call Center Services, Back Office Outsourcing, Content Moderation Services, and more and has a large team. The agency is in Chicago, Illinois and Lagos, Nigeria.
    Read More

    Industries

  • 20
    (2 Reviews) 4.0

    Timeliness

    4.0

    Service Excellence

    4.0

    Value

    3.5

    Would Recommend

    4.5
    $10,000+
    250 - 999 employees
    Dorval, Canada

    CanadaDirect is an outbound marketing company headquartered in Dorval, Canada. The company was founded in 1987, and has a team of 40 employees who specialize in voice services, and provide some non-voice BPO/back office services. Their small team works mostly with enterprise and mid-market businesses, but they do work with some small businesses. The businesses they serve are mainly in the consumer products & services, financial services, and business services industries.
     

    Read More

    Industries

  • 21
    (88 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.7

    Would Recommend

    4.9
    $1,000+
    1,000 - 9,999 employees
    Wilmington, DE
    SupportYourApp is a call center service established in 2010. Their large team is headquartered in Wilmington, Delaware; Beograd, Serbia and DSR, Argentina. The company focuses on Call Center Services, Customer Service Outsourcing, AI Agents, Back Office Outsourcing, and more.
    Read More

    Clients

    Mastercard Calm Kofax MacPaw

    Industries

  • 22
    (16 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.8

    Would Recommend

    5.0
    $5,000+
    250 - 999 employees
    Home, KS

    Blue Valley Marketing, a Customer Service Outsourcing company, is in Home, Kansas. The agency provides Customer Service Outsourcing, Call Center Services, and Sales Outsourcing and has a midsize team.The agency was established in 1991.

    Read More

    Industries

  • 23
    (4 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    Pasig, Philippines
    In Pasig, Philippines; Pasig, Philippines and Newark, California, TRU29 Solutions Inc. Is an Employer of Record (EOR) Services company. The company focuses on Employer of Record (EOR) Services, Call Center Services, Back Office Outsourcing, and IT strategy consulting and is midsize.The company was established in 2015.
    Read More

    Clients

    Casera

    Industries

  • 24
    (11 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    Doylestown, PA
    HelpSquad, a Back Office Outsourcing company, is located in Doylestown, Pennsylvania. They offer Back Office Outsourcing, Call Center Services, and Customer Service Outsourcing and were founded in 2015.
    Read More

    Clients

    Slinger Bag

    Industries

  • 25
    (34 Reviews) 4.7

    Timeliness

    4.2

    Service Excellence

    4.1

    Value

    4.0

    Would Recommend

    4.8
    $1,000+
    250 - 999 employees
    Orlando, FL
    XACT, an answering service company, was founded in 1996. Their midsize team is in Orlando, Florida and Unity, Maine. The agency specializes in Call Center Services, Customer Service Outsourcing, Back Office Outsourcing, and Staffing.
    Read More

    Clients

    Culinary Institute of America

    Industries

  • 26
    (9 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Sofia, Bulgaria
    MarKam Solutions is a call center company. Their midsize team is in Sofia, Bulgaria and offers Call Center Services, Customer Service Outsourcing, Sales Outsourcing, IT managed services, and more. The agency was established in 2021.
    Read More

    Industries

  • 27
    (52 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $10,000+
    250 - 999 employees
    San Pablo City, Philippines
    Customer Service Outsourcing company Big Outsource is based in San Pablo City, Philippines; Candelaria, Philippines and Santo Tomas, Philippines. The midsize team specializes in Customer Service Outsourcing, Back Office Outsourcing, Call Center Services, and Finance & Accounting Outsourcing (FAO). The firm was founded in 2014.
    Read More

    Industries

  • 28
    (12 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.9

    Value

    4.6

    Would Recommend

    4.9
    $1,000+
    50 - 249 employees
    Scottsdale, AZ

    Intelemark is an appointment setting and B2B lead generation company based in Scottsdale, Ariz. The company, founded in 1999, has more than 25 employees who provide voice and other marketing services to various companies.

    Read More

    Clients

    Dow Jones

    Industries

  • 29
    (18 Reviews) 4.8

    Timeliness

    4.9

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    4.8
    $1,000+
    50 - 249 employees
    Chicago, IL
    Hit Rate Solutions, a call center service, is based in Chicago, Illinois and Bacolod, Philippines. The midsize team offers Call Center Services, Back Office Outsourcing, Customer Service Outsourcing, and Sales Outsourcing. The firm was founded in 2011.
    Read More

    Clients

    CleanWel Solutions

    Industries

  • 30
    (17 Reviews) 4.8

    Timeliness

    4.9

    Service Excellence

    4.8

    Value

    4.3

    Would Recommend

    4.8
    $10,000+
    250 - 999 employees
    Overland Park, KS
    Established in 2014, 1840 & Company is a Staffing company. They are in Overland Park, Kansas and have a midsize team. Their services include Staffing, Call Center Services, Customer Service Outsourcing, Back Office Outsourcing, and more.
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    Clients

    Groupon

    Industries

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