MANGO5
visit site- Undisclosed
- 250 - 999 employees
- Cape Town, South Africa
Mango5 is a BPO Outsource Center based in Cape Town, South Africa. The Center, founded in 2005, has more than 250 employees who provide voice, non-voice BPO/back office, and direct marketing services to various companies.
Client Insights
Industry Expertise
20%
20%
15%
15%
15%
15%
Client Size Distribution
Small Business (<$10M) 40%
Midmarket ($10M - $1B) 60%
Common Project Size
$1,000,000-$9,999,999 1 project
Clients
- Talent:Inc.
Highlights from Recent Projects
MANGO5 provided call center services for Dotsure, a short-term insurance company. The project involved selling short-term personal lines insurance policies, with a goal of 400 sales. The deciding factors for choosing MANGO5 included their exceptional data analytics and highly competent sales team and management. MANGO5 made calls to potential policyholders to sell insurance policies. The company worked with Eben Louw and Sian Jones from MANGO5, and the feedback process was characterized by open and candid conversations.
MANGO5 was hired by a global career services company to provide business process outsourcing (BPO) and customer support. The company needed to cover customer service and sales aspects for their international customer base. MANGO5's duties included customer support for the global customer base and sales support for the company's leads. Interaction methods included phone calls, chat, and emails. The company worked closely with MANGO5 in the initial hiring and onboarding of the team, which started with 3-4 people at the end of 2017. MANGO5 was chosen for their location, mid-size, and competitive pricing. The project began at the end of 2017 and the company continues to work with MANGO5.