Ansafone Contact Centers
visit site- $1,000+
- 250 - 999 employees
- Ocala, FL
Ansafone is a voice services provider based in Ocala, Fla. with an additional office in Santa Ana, Calif. They were founded in 1970 and have a team of over 250 employees.
Client Insights
Industry Expertise
This provider has not added their industry expertise.
Client Size Distribution
Small Business (<$10M) 10%
Midmarket ($10M - $1B) 70%
Enterprise (>$1B) 20%
Common Project Size
$1,000,000-$9,999,999 1 project
Clients
This provider has not added their key clients.
Highlights from Recent Projects
Ansafone Contact Centers worked with a federal subcontractor supporting telecom operations for FEMA's emergency response contract. The subcontractor required assistance in operating a call center, and Ansafone was brought on board for this purpose. Ansafone provided services to answer calls for a hurricane relief effort in Puerto Rico, Florida, and Texas. They supplied facility hardware, software, and personnel to fulfill the obligations of the government contract. The team comprised 50-100 customer service representatives. Ansafone was chosen for its broad national capability in the US, catering to both Spanish and English speaking populations, and its responsiveness to requests. The project ran from November 2017 to April 2018, with an investment of over $1,000,000.