Ansafone Contact Centers
visit site- $1,000+
- 250 - 999 employees
- Ocala, FL
Ansafone is a voice services provider based in Ocala, Fla. with an additional office in Santa Ana, Calif. They were founded in 1970 and have a team of over 250 employees.
Client Insights
Industry Expertise
This provider has not added their industry expertise.
Client Size Distribution
Small Business (<$10M) 10%
Midmarket ($10M - $1B) 70%
Enterprise (>$1B) 20%
Common Project Size
$1,000,000-$9,999,999 1 project
Clients
This provider has not added their key clients.
Highlights from Recent Projects
Ansafone Contact Centers was engaged by a federal subcontractor working on a disaster response project for FEMA. The subcontractor needed assistance in running a call center to support telecom operations as part of its contract. Ansafone stepped in to provide call center services for hurricane relief efforts in Puerto Rico, Florida, and Texas. They supplied facility hardware, software, and personnel, including 50-100 customer service representatives. The decision to hire Ansafone was based on their national capability in the US, with a strong presence in both English and Spanish-speaking populations. The project, which ran from November 2017 to April 2018, involved an investment of over $1,000,000.