Top 100 Answering Services

AnswerFone provides virtual receptionist services for a tax return firm. Their work includes sending a detailed email of each call they take, as well as filtering out marketing calls.

“Their service gives me a receptionist without having to pay a full-time employee’s salary.”

KODA Bots developed a chatbot application for a ski resort on behalf of a marketing and advertising firm. The team used a list of frequently asked questions and integrated the weather service.

"They really improved some of our ideas and changed our way of looking at several communication issues."

After conducting an analysis of an IT firm’s business, GravityBPO provided them with telemarketing services to improve the client’s lead generation. Those leads were followed up on by the client’s sales team.

“They provide great information on how to strengthen customers’ businesses.”

Orpheus Solutions consulted on digital marketing techniques with the aim of expanding a food app's reach among college students. Their services spanned consulting on SEO, social media, and digital ads.

"Orpheus Solutions is a company that we can rely upon for new perspectives on our business."

An energy solutions company hired Infinity Center BPO to provide call center services. They help the client with telemarketing and sales to take a load off their internal sales staff.

''I’m impressed with how they address our customers and the volume they’re managing.''

A hospital had trouble keeping up with call requests for COVID-19 testing. Callsite Solutions provided outbound call services for sales and lead generation, connecting Avaya PBX directly to their service.

“They gave us ideas and worked directly with the IT department to come up with solutions.”

Jeremy Chen Sales provides training services for a virtual reception services company. After a thorough assessment, they have customized a training program to meet the needs of the internal team.

"They are always on time and responsive."

kTech Solutions provides ongoing B2B call center services for a BPO company. They're responsible for assigning teams to work on the client's projects. 

"kTech Solutions is a great company to work with."

A telecommunications firm engaged with ALPHA BPO LLC for their outsourced customer and tech support services. The team handles the company's daily operations to troubleshoot user issues requests.

"I share my ideas with the team and they come up with great solutions to implement into a project."

Noida Exim provided call center services for a business solutions provider. They were responsible for quickly responding to customer inquiries. They also provided some tech support.

"The workflow was perfect."

A restaurant and lounge needed to pivot their business model to focus on online orders to cope with the restrictions imposed by the COVID-19 lockdowns. They hired NETbilling to help with the transition.

"I’m honestly very pleased with everything."

A branding company hired TravelsBpo to provide BPO services. This involves inbound and outbound calls to get clients, provide travel and site management, along with travel bookings, among other efforts.

"Everything is good with them."

Plaxonic Technologies provided web development services for an auto paint repair company. Their work included a four-page site along with content creation.

“My new site was only up one week before I started getting leads.”

Reps Direct provided customer support for an online dating website. Their agents helped third-party customers with subscription lookup, cancellations, and refunds. They also addressed user inquiries.

"I have way less headaches now."

Axcim Business Solutions acts as an outsourced accounting team for a software development company. The vendor is in charge of managing all accounting, bookkeeping, and other finance-related tasks.

"They have a proper project management flow in place."

Origen BPO provides ongoing customer support services for an IT consultant firm. 

"Our client’s perception of services has been improving ever since."

WERVAS Virtual Assistant Services provides virtual services for a Salesforce consulting startup. They offer support for HR, staffing, team coordination, and personal assistance for full-time employees.

“WERVAS Virtual Assistant Services has very high ethics and great communication.”

Calibrus provides customer verification services for a mid-market business in Florida to increase their contact with their customers. Their' level of service impressed the client and saves their business around $2,000 monthly on labor and administrative costs.

"I think their service is of good quality. The calls are well received and there are no complications." — Customer Service, Mid-size Firm

Konnektors provided call center services with the aim of generating leads. They called contacts with particular job titles based on target markets and industries, along with email and phone scripts.

"They provide more resources than just sitting behind technology; their personal outreach made the difference."

Capital Accounts LLC worked with a medium-sized company to collect their overdue balances. Capital Accounts LLC made an average of 80 calls a day and managed to save the company 40% of their earnings through their collection services.

"I think the quality of Capital Accounts is outstanding. They also appear to be environmentally friendly." - Administration Director, Medium-sized Company

Best Connections Answering Services takes after-hours calls for a robotics school. They began by doing in-depth research to help them answer any FAQs. For urgent messages, they reach out to the client promptly.

"They’re really looking out for us, and I appreciate that."

Xync Inc. provides SMM services to help an IT consulting firm shape their social media posts. The vendor also offers lead generation support, contacting the provided target firms via LinkedIn, email, and phone.

"The team has done an excellent job in helping us refine our messaging."

Grow Force Technology Co., Ltd. developed a website for an oil pipe coupling manufacturer. In addition, they managed domain name registration, Google optimization, and email creation to improve brand image.

"They were very positive, proactive, and professional."