Top 100 Outsourced Customer Support Services

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Top 100 Outsourced Customer Support Services

The Best of November 2024

Customer support refers to the service or assistance provided by businesses to their customers — before, during, and after the purchase. Its goal is to ensure customer satisfaction, immediately resolving any concerns and issues that might affect their experience with the company. 
Jump to Most Reviewed Companies

List of the Best Customer Support Companies

  • 31
    (98 Reviews) 4.6
    • Timeliness

      4.6
    • Service Excellence

      4.6
    • Value

      4.3
    • Would Recommend

      4.6
    • Undisclosed
    • 250 - 999 employees
    • Los Angeles, CA

    Callbox is a business process outsourcing company based in Encino, Calif., with offices in Singapore, Ultimo, Australia, and the Philippines. Founded in 2004, Callbox's team of 174 provides voice services and non-voice BPO/back office services.

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    Clients

    • Alima Technologies

    Industries

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  • 32
    (10 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.6
    • Would Recommend

      5.0
    • $5,000+
    • 50 - 249 employees
    • Beograd, Serbia

    Founded in 2015, Morph is a call center based in Belgrade, Serbia. They have over 50 employees that work primarily with small businesses based in the United States. They specialize in claims processing, customer service, and data entry.

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    Clients

    • Birdy Grey
    • Curateur
    • Ink Innovation
    • Kido Cloud

    Industries

  • 33
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      4.8
    • $1,000+
    • 50 - 249 employees
    • Oakland, CA

    Located in Oakland, California, Telecom, Inc. Is an answering service. The midsize agency was established in 1993. Their services include voice services and non-voice bpo/back office services.

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    Industries

  • 34
    (1 Reviews) 4.5
    • Timeliness

      4.5
    • Service Excellence

      4.5
    • Value

      4.0
    • Would Recommend

      4.5
    • Undisclosed
    • 1,000 - 9,999 employees
    • Sydney, Australia
    Satellite Office is a finance & accounting outsourcing (FAO) company based in Bondi Junction, Australia; San Francisco, California and Taguig, Philippines. Founded in 2013, the midsize team offers finance & accounting outsourcing (FAO), back office outsourcing, customer service outsourcing, sales outsourcing, and more.
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    Clients

    • King Living
    • QEnergy
    • SiteMinder
    • Nick Scali

    Industries

  • 35
    (6 Reviews) 4.9
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees

    Founded in 2017, LTVplus is BPO firm that is headquartered in West Palm Beach, Fla. Their team of 19 is sold dedicated to providing non-voice BPO and back office services. 

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    Clients

    • Bully Max

    Industries

  • 36
    (31 Reviews) 4.7
    • Timeliness

      4.1
    • Service Excellence

      4.7
    • Value

      3.9
    • Would Recommend

      4.8
    • $1,000+
    • 250 - 999 employees
    • Orlando, FL

    XACT is a telecommunications company, founded in 1998 and located in Orlando, Fla. They have 69 employees specializing in custom-designed contact center solutions for companies in business services, finance, and consumer products and services. They offer voice services, help desk and web support, marketing, and virtual receptionist services.

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    Clients

    • Culinary Institute of America

    Industries

  • 37
    (18 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.3
    • Would Recommend

      4.8
    • $1,000+
    • 1,000 - 9,999 employees
    • Makati, Philippines

    Human resources company Booth & Partners is located in Makati, Philippines and Singapore, Singapore. The midsize agency was founded in 2013. Their services include HR services, call center services, back office outsourcing, and customer service outsourcing.

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    Industries

  • 38
    (5 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.7
    • Would Recommend

      5.0
    • Undisclosed
    • 1,000 - 9,999 employees
    • Quezon City, Philippines
    Midsize HR firm Outsourced Quality Assured Services, Inc., is located in Quezon City, Philippines and , . Established in 2012, the team focuses on HR services, voice services, custom software development, ux/ui design, and more.
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    Industries

  • 39
    (9 Reviews) 4.8
    • Timeliness

      4.6
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      4.8
    • $1,000+
    • 1,000 - 9,999 employees
    • Santa Monica, CA

    Boldr is a purpose-driven, people-focused BPO company in Santa Monica, CA. Established in 2017, Boldr serves 100+ client partners via 1,500 team members in 5 countries with 7 city locations in 10+ languages providing a range of services related to talent outsourcing. 

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    Industries

  • 40
    (6 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.6
    • Would Recommend

      4.9
    • $10,000+
    • 1,000 - 9,999 employees
    • Cambridge, MA

    Founded in 2015, Peak Support is a Boston-based business process outsourcing (BPO) provider. Their approximately 250 employees provide both voice services like inbound appointment scheduling and B2C telemarketing. They also provide email- and chat-focused customer support.

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    Clients

    • Ministry of Supply

    Industries

  • 41
    (4 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • Pasig, Philippines

    Tru29 Solutions Inc. is an outsourcing solutions provider from Pasig City, Philippines, and with a second location in Costa Mesa, Calif. Founded in 2015, their team of 50+ employees provides voice services, non-voice BPO, back-office services, social media marketing, and more. Their main clients are small businesses in financial, consumer products, and e-commerce industries, among others.

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    Clients

    • Casera

    Industries

  • 42
    (1 Reviews) 5.0
    • Timeliness

      4.5
    • Service Excellence

      5.0
    • Value

      4.0
    • Would Recommend

      5.0
    • $1,000+
    • 1,000 - 9,999 employees
    Kantipur Management Private Limited, a marketing strategy company, was launched in 2014. Their large team is headquartered in Kathmandu, Nepal; Lalitpur, Nepal and Lalitpur, Nepal and specializes in marketing strategy, corporate training, customer service outsourcing, and hr consulting.
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    Industries

  • 43
    (5 Reviews) 4.7
    • Timeliness

      4.8
    • Service Excellence

      4.7
    • Value

      4.5
    • Would Recommend

      4.8
    • $1,000+
    • 250 - 999 employees
    • Petaling Jaya, Malaysia

    Launched in 2020, SummitNext Technologies Sdn. Bhd. Is a answering service. Their small team is headquartered in Petaling Jaya, Malaysia and specializes in call center services, customer service outsourcing, back office outsourcing, and sales outsourcing.

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    Industries

  • 44
    (24 Reviews) 4.2
    • Timeliness

      0.6
    • Service Excellence

      4.2
    • Value

      0.6
    • Would Recommend

      4.3
    • Undisclosed
    • 50 - 249 employees
    • Tampa, FL

    AnswerFirst is a telecommunications agency in Tampa, Fla. Founded in 1998, they have about 58 employees that serve a variety of clients in the IT, healthcare, and real estate sectors. AnswerFirst provides voice services and non-voice BPO and back office services.

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    Industries

  • 45
    (27 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      4.9
    • $1,000+
    • 50 - 249 employees
    • Afton, WY

    Wow24-7 is an omnichannel customer outsourcing company based in Kyiv, Ukraine. Founded in 2016, Wow24-7 provides non-voice BPO/back office services and voice services.

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    Clients

    • The App Solutions

    Industries

  • 46
    (10 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.7
    • Would Recommend

      5.0
    • $5,000+
    • 50 - 249 employees
    • L'viv, Ukraine

    Located in Lviv, Ukraine, BPO Nextdoor is a non-voice bpo/back office services company. The midsize team specializes in non-voice bpo/back office services and was founded in 2012.

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    Industries

  • 47
    (6 Reviews) 4.2
    • Timeliness

      4.3
    • Service Excellence

      4.2
    • Value

      4.3
    • Would Recommend

      4.4
    • $1,000+
    • 1,000 - 9,999 employees
    • Gurugram, India

    MattsenKumar is a back office services provider based in Woodburn, Ore., with an office in Gurgaon, India. Founded in 2010, MattsenKumar's team of 364 employees offers voice/call center services and non-voice BPO/back office services.

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    Industries

  • 48
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $25,000+
    • 50 - 249 employees
    • Oulad Bouʼabid, Morocco
    Customer service outsourcing company CALLINNOV is in Oulad Bouʼabid, Morocco. The midsize agency was launched in 2010. Their services include customer service outsourcing, call center services, and back office outsourcing.
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    Clients

    • TekTV Shop

    Industries

  • 49
    (6 Reviews) 4.9
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      5.0
    • $25,000+
    • 250 - 999 employees
    • Kuala Lumpur, Malaysia

    Canaan Communication & Technologies Sdn Bhd is a BPO firm in Kula Lumpur, Malaysia. They have a team of around 15 employees and were founded in 2016. They provide non-voice BPO & back-office services, voice services, and corporate training for small businesses. 

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    Clients

    • Socar

    Industries

  • 50
    (26 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • Portland, OR

    Prialto is a leading managed staffing and BPO company led by a Wharton MBA and former McKinsey & Co executive. Headquartered in Portland, Oregon, Prialto was launched in 2008 and serves top venture capital, financial services, biotech, insurance, and real estate firms. Prialto's services include managed staffing, seamless back-office function processing, and business automation.

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    Clients

    • Headline

    Industries

  • 51
    (23 Reviews) 4.2
    • Timeliness

      4.2
    • Service Excellence

      4.2
    • Value

      4.2
    • Would Recommend

      4.2
    • $5,000+
    • 1,000 - 9,999 employees

    Triniter is a BPO service company based in Miami, with offices in Chatrapatti, India and Davao City, Philippines. The company, founded in 2015, has more than 500 employees and provides voice services and non-voice BPO/back office services to small and midmarket companies.

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    Clients

    • WoodBows

    Industries

  • 52
    (4 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      4.9
    • $1,000+
    • 10 - 49 employees
    • Cairo, Egypt

    Call center service BPO Hive LLC was established in 2020. Their small team is located in Cairo, Egypt. BPO Hive LLC focuses on call center services, sales outsourcing, and customer service outsourcing.

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    Industries

  • 53
    (18 Reviews) 4.4
    • Timeliness

      3.6
    • Service Excellence

      4.4
    • Value

      3.6
    • Would Recommend

      4.5
    • Undisclosed
    • 1,000 - 9,999 employees
    • Edinburgh, Scotland

    AnswerForce is an answering services provider from Tualatin, Ore. It was founded in 1998 and currently has a team of 11 employees. AnswerForce specializes in voice services, but also provides non-voice BPO/back office services to clients from a variety of industries. 

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    Clients

    • GPS Technologies

    Industries

  • 54
    (6 Reviews) 4.9
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      5.0
    • Would Recommend

      4.9
    • $1,000+
    • 10 - 49 employees
    • Lahore, Pakistan

    HiredSupport is a non-voice bpo/back office services company founded in 2015. Their midsize team is in Rancho Cucamonga, California and Lahore, Pakistan. Their services include non-voice bpo/back office services, voice services, and transcription.

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    Clients

    • HealthyStuff.com

    Industries

  • 55
    (4 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Fort Lauderdale, FL
    Headquartered in Fort Lauderdale, Florida, Evateck is a midsize customer service outsourcing company. They offer customer service outsourcing, call center services, IT managed services, IT staff augmentation, and more and were launched in 2024.
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    Industries

  • 56
    (3 Reviews) 4.7
    • Timeliness

      5.0
    • Service Excellence

      4.7
    • Value

      4.7
    • Would Recommend

      4.3
    • $5,000+
    • 50 - 249 employees
    • Islamabad, Pakistan

    Business consulting company Phi Consulting LLC was established in 2019. Their midsize team is based in Aurora, Colorado and Islamabad, Pakistan. Their services include business consulting.

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    Clients

    • AtoB
    • DigitalOcean
    • TruckX
    • Mudflap

    Industries

  • 57
    (31 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      4.9
    • $1,000+
    • 250 - 999 employees
    • Newport Beach, CA

    VA Support Now is an answering service company. The midsize Los Angeles, California-based agency was established in 2022. Their services include call center services and back office outsourcing.

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    Clients

    • Unite A Nation, BRC LLC (Boston Residential Concierge), Home Improvement NTX, James Capital, LLC, Dental CPA, TCG Prop Inc., Estate Entertainment, Young Sharks, Destiny Property Management, Scine Associates

    Industries

  • 58
    (32 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      4.9
    • $1,000+
    • 50 - 249 employees

    CrewBloom is an outsourcing partner based in New York. Founded in 2016, their team of around 60 employees provides back-office services and voice services.

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    Clients

    • Pfizer
    • WebFX
    • GovSpend
    • MonoPrice

    Industries

  • 59
    (11 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.0
    • Would Recommend

      4.8
    • $10,000+
    • 250 - 999 employees
    • Overland Park, KS

    1840 & Company is a call center service launched in 2014. The midsize team focuses on call center services, sales outsourcing, customer service outsourcing, back office outsourcing, and more. The company is in Overland Park, Kansas and Makati, Philippines.

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    Clients

    • Groupon

    Industries

  • 60
    (4 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      5.0
    • Would Recommend

      4.6
    • $1,000+
    • 1,000 - 9,999 employees
    • London, England

    Quantanite is a professional services company based in London and has offices in Johannesburg and Dhaka, Bangladesh. The company, founded in 2014, has more than 1,000 employees and provides non-voice BPO/back office services, voice services, transcription, AI, and email marketing services. Quantanite serves small and larger-sized companies in various industries that include automotive, business services, and consumer products & services.

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    Clients

    • Just Park

    Industries

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