MyOutDesk

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Headquartered in Sacramento, California, MyOutDesk is a Back Office Outsourcing company. The large company was founded in 2008. Their services include Back Office Outsourcing, Customer Service Outsourcing, Sales Outsourcing, and Finance & Accounting Outsourcing (FAO).

Client Insights

Industry Expertise

Real estate

20%

Business services

15%

Financial services

15%

Medical

15%

eCommerce

15%

Insurance

10%

Legal

10%

Client Size Distribution

Small Business (<$10M) 50%

Midmarket ($10M - $1B) 50%

Common Project Size

$10K-$49K 2 projects

<$10K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
5 Reviews

MyOutDesk was hired by a wealth planning firm to provide virtual assistant services. The firm was rapidly growing and needed to free up key employees from repetitive tasks such as data entry, client follow-ups, and scheduling. MyOutDesk was selected due to their stringent vetting process, providing top talent without the client having to worry about vetting, placing, and paying the virtual assistants. The virtual assistant provided by MyOutDesk was instrumental in saving the firm's high-level team members' time, reducing stress, and increasing productivity, which ultimately led to increased profits for the company.

A hotel company, Play Park Hospitality, hired MyOutDesk to provide back office outsourcing services. The company needed assistance with customer service, project work, basic IT support, marketing, and executive assistant help. MyOutDesk was selected due to their high ratings, good value for cost, and quality candidates. They provided a team of 6-10 employees who were responsible for running the hotels, helping guests check in and out, providing customer service and escalations, handling phone calls, responding to emails and chats, managing email marketing and social media posts, coordinating onsite and maintenance teams, updating IT, data entry, general administration, OTA management, Airbnb, and purchasing and procurement for onsite supplies. The team from MyOutDesk became the engine of the guest experience and helped keep the machine going.

An in-home education services company hired MyOutDesk to provide virtual assistant services. The operations director needed a reliable assistant to manage daily tasks, emails, and calendar due to the many responsibilities of running a small business. MyOutDesk was chosen due to their thorough vetting and background-checking process, as well as their effort to match the right candidate to the client. The virtual assistant provided by MyOutDesk managed emails and calendar, provided light tech support, and performed data analysis and tracking. The assistant was able to anticipate the director's needs and help stay on track with multiple changing priorities throughout the day. The company invested about $2,000 per month for these services, and the engagement is ongoing.

Timeliness

5.0

Service Excellence

4.9

Value

5.0

Would Recommend

5.0