Top 100 Outsourced Customer Support Services

24H Virtual provides ongoing call center services for an appliance repair company. Their main tasks are to answer incoming customer calls and respond to emails on a 24/7 basis.

"They’re always in touch with us, especially their owner who always tries to find ways to improve our collaboration."

Squeeze Media is the ongoing lead generation partner of a commercial insurance program provider. The team retargets dispositioned leads in the home inspection industry through email, calls, and LinkedIn.

"After eight years, we’re still using Squeeze Media’s services and don’t have any plans to stop."

Octopus Tech Solutions provides inbound and outbound call center services in an outsourced capacity. They are supporting the e-commerce brand on an ongoing basis. 

“Octopus Tech Solutions is a small, skilled, agile team that always fulfills their commitments. ”

A renewable energy company has hired Intellink to handle 24/7 customer support services for several eastern European clients.

"They are really committed."

Answering Legal provides call center support to a sole law practitioner who works in criminal defense. They answer calls after hours and forward messages to the client.

"The team is pleasant and intelligent."

Brandalier assigned three sales development reps to rapidly increase a software company's outbound sales efforts. They function as an extension of the internal team.

"Their ability to speak to the product was great, and they were actively striving to get better daily."

Face for Business provides call answering services for a financial adviser firm. The receptionists' tasks involve attending to calls from 8 a.m. to 8 p.m.

"They are proactive, and we have no intention of changing Face For Business for another agency."

To improve their community, digital presence, and overall engagement, a game development studio partnered with Ansvery for their social media management, digital strategies, and design services.

"The team satisfies all our demands."

ASL BPO provides quality assurance property assessing and estimation resources for a logistics company.

"We're impressed with their flexibility, customer-centric approach, and teamwork."

SupportFruit provides customer support for a creative agency. They handle email management, live chats, and order management for clients with e-commerce stores.

"The most impressive thing about SupportFruit is their genuine caring for our agency and clients."

Taskforce BPO offered business processes support to a utility services firm. The company provided the firm with data management, projects, telemarketing, appointment setting, and answering services. Taskforce BPO's demonstrated a commitment to deadlines and a keen ability to produce high-quality work. Their efforts make it possible for the firm to save roughly $5000-$8000 each month. 

"Our firm's experience with Taskforce BPO has been a positive one." – Administrative Manager, Utility Services Firm 

Line One Contact Centres Inc provides remote call center outsourcing for a community social service agency. Services include triage of incoming requests via a 24/7 emergency line and after-hours scheduling.

“We integrated their services with our operations and it has been an excellent collaboration."

Riot Enterprise provides call center services for an indoor air quality solution company. They respond to incoming emails and chats on App Store, Google Play, and social media accounts for 44 hours in 6 days. 

"I like their theoretical and technical knowledge of the product."

Outsource and Save provided recruiting and sales services for a staffing and recruiting company. They presented a service agreement that outlined logistics and assisted the client's in reopening the business.

"I appreciated how thorough the intake call was."

GCS Agents provided existing content to help a business identify their new direction for their materials. It served as a base for them to modify and distribute across the company. 

"They really wanted us to be successful and understood our situation."

Bottleneck Virtual Assistants designed and produced a web-based course. Services included strategy development and product testing. 

"I was impressed by the character and integrity of the team members."

Westpark Communications provided call center services. They provided a team to answer calls. 

"They have attention to detail and people who really care."

Ansafone Contact Centers provided customer service representatives and call infrastructure for a government subcontractor fulfilling a contract to provide emergency response services to hurricane areas.

“We were able to establish a daily call with status updates that we needed, and that helped the project stay on track.”

SkyTech Solutions manages bookings, invoicing, and support for a transportation solutions provider. They streamlined the booking processes and ensured accurate invoicing.

"They balanced accuracy with an ear-to-ear customer focus."

DIGI-TEXX VIETNAM was hired by an IT company to provide document digitization and management services. They were primarily responsible for digitizing the client's internal documents.

"The project was a success."

VSA Prospecting helped a perinatal education provider prospect new customers. Their scope included cold calling, email marketing, appointment setting, and following up with potential leads.

“VSA demonstrated that they had a lot of experience in what they do, and they were very hardworking.”

Call2Customers provides B2B telemarketing services and serve as an outsourced call center for a freight forwarding company. They do all staffing and handle various tasks.

“Call2Customers handles a lot of work, and they are very cooperative.”

The vendor assisted in recruiting efforts for a sales position based on several parameters. This involved sourcing talent and scheduling interviews.

"The talent they were able to provide was impressive..."

An edutech company outsourced their customer service to Booth & Partners. The team screens and dedicates agents who attend to customer queries via phone, email, SMS, or instant chat.

"They are all exceptionally fast learners who love feedback and achieve great results."

Vserve Amazon Listing Service provided BPO services for a consumer product company. They've assisted the client with market research, design, content upgrades, backend data administration, and general staffing.

"With their adaptability and attentive client care, you have a successful approach to outsourcing staffing."

A manufacturing company wanted to expand their customer base to a wider audience. TeleContact executed a calling strategy designed to reach a specific audience. They are still partnering with the manufacturer and have increased their revenue.  

"Our company has greatly benefited from Telecontact. We have recently noticed an improved business of around 50% more orders...I highly recommend them." —Manager, Manufacturing Company

RemSource provides outsourced administrative assistance for a creative web agency. The team answers phone calls, updates records, schedules meetings, and does project management remotely using G Suite.

"[T]he entire company is full of kind, good people, full of integrity."

Pontica Solutions JS has been managing a logistics company's customer service operations, focusing on client and driver support. 
The team also monitors millions of orders per month to ensure timely deliveries. 

"Their operational effectiveness and flexibility have been impressive."

BBC Global Services provides data entry and communication services for a rehabilitation company. The team reaches out to patients and medical providers for information and provides communication assistance. 

"Their wonderful workplace culture is impressive."

Tri Source International, LLC hires staff to answer the emails and calls that a financial services firm receives. They provide customer support and answer questions about bugs, refunds, and other questions.

"We've used other companies in the past, and Tri Source has been the best thus far."