Top 100 Outsourced Customer Support Services

Cloudstaff is an outsourcing company based in Sydney with an office in Angeles City, Philippines. The company, founded in 2005, has more than 1,000 employees and provides non-voice BPO/back office services, custom software development, accounting, voice services, finance & accounting outsourcing  (FAO), and commercial property management services. Cloudstaff serves midmarket and small companies in various industries like hospitality & leisure, IT, financial services, and real estate. 

Answering service Global Bilgi was established in 2008. Their midsize team is in Kyiv, Ukraine and Dnipro, Ukraine. Their services include voice services, non-voice bpo/back office services, CRM consulting and SI, HR services, and more.

BBC Global Services is a BPO service provider based in Scotch Plains, N.J. The company, founded in 2017, has more than 40 employees and provides advertising, branding, market research, marketing strategy, IT strategy & consulting, business consulting, HR services, voice services, non-voice BPO/back office services, and finance & accounting outsourcing (FAO) services to various companies.

Founded in 2012, The Virtual Gurus is a non-voice bpo/back office services company. Their small team is in Calgary , Canada and specializes in non-voice bpo/back office services, voice services, IT managed services, and web development.

Daythree Business Services is a business service provider in Petaling Jaya, Malaysia. They provide voice services, back office services, and business consulting. They work primarily with midmarket and enterprise companies in transportation, telecommunication, and energy industries. Founded in 2008, they have about 150 employees.

Voice Contact Center Sp. O.o. Is a midsize non-voice bpo/back office services company launched in 2008. Their services include non-voice bpo/back office services, voice services, Artificial Intelligence, and business consulting. The company is based in Warszawa, Poland.

  TechSpeed Inc. is a data outsourcing company based in Portland, Ore. and founded in 2002. Their team of over 100 employees specialize in A.I./machine learning support, non-voice BPO, market research, and web development for small business and mid-market firms.

MAP Communications is an employee-owned virtual receptionist and live 24-hour answering service headquartered in Chesapeake, Va. Founded in 1991, their team of 65 focuses on industries like business services, real estate, education, healthcare, government, legal, and hospitality and leisure. They specialize in voice services.

Ansafone is a voice services provider based in Ocala, Fla. with an additional office in Santa Ana, Calif. They were founded in 1970 and have a team of over 250 employees.  

Easybee is a virtual answering service provider based in Miami, with offices in El Salvador. Their team of fewer than 10 works exclusively with small businesses, a majority of which come from the legal or real estate industries. They specialize in non-voice BPO/back office services and voice services.

Human resources firm Tri Source International, LLC was established in 2007. They are based in Santa Clarita, California and have a large team. Their services include HR services, non-voice bpo/back office services, branding, voice services, and more.

RemoteReps247, a sales outsourcing company, was launched in 2022. Their small team is located in New York, New York. The company offers sales outsourcing, call center services, and customer service outsourcing.

Designveloper is a software development company based in Ho Chi Minh City, Vietnam. Founded in 2013, this team of 43 offers web development, mobile app development, custom software development, UI/UX design, and voice services for clients. They work with small, mid market, and enterprise companies in the consumer products, information technology, business services, financial services, health care, and e-commerce industries.

Founded in 2018, Pettinsky Karisa is an IT strategy consulting company. Their small team is based in Mombasa, Kenya. Their services include custom software development, marketing strategy, IT managed services, UX design, and graphic design. 

Unee Solutions is a business process outsourcing firm based in Stafford, Texas with additional assets in India and Israel. They were founded in 2007 and currently have a staff of 125 employees. Unee Solutions' solutions focus on lead generation and include both voice outsourcing and non-voice back office services.

AdvancedMD is a business process outsourcing firm for the healthcare industry. Based in South Jordan, Utah, they have  a branch office in Springfield, Mass. The team was founded in 1999 and includes 590 employees. AdvancedMD offers a wide variety of solutions for independent practices. Their services include non-voice BPO, voice call outsourcing, and integration of medical and enterprise software.

Transform Solution, a non-voice bpo/back office services company, was established in 2002. The midsize team offers non-voice bpo/back office services, e-commerce development, voice services, Artificial Intelligence, and more. The company is located in Austin, Texas and Surat, India.

ZRAFTED is a customer service outsourcing company headquartered in Lahore, Pakistan and Vista, California. The company provides customer service outsourcing, social media marketing, email marketing, web design, and more and has a small team.The company was established in 2015.

ASL is a business process outsourcing firm located in Dhaka, Bangladesh with a team of fewer than 50 employees. Started in 2012, the team provides both non-voice and voice services, social media marketing, and more, to mid- and small-sized businesses.

Answering Legal is a voice services firm based in Nesconset, N.Y. Founded in 2013, their team serves clients in the legal sector. Services include virtual reception, inbound appointment scheduling, and customer support.

BonBon Strategic is a branding agency founded in 2020. The agency provides branding, search engine optimization, custom software development, and web development and has a small team.

Conversational is a voice services company founded in 2003. Located in Fredericksburg, Virginia, the mid-sized team of experienced professional receptionists provides the best possible support for clients in the legal and medical industries, among others.

Founded in 2020, Talent First is a IT staff augmentation company. They are based in London, United Kingdom; Sofia, Bulgaria and Kyiv, Ukraine and have a small team. The company focuses on IT staff augmentation, cybersecurity, HR services, and customer service outsourcing.

Noon Dalton is a virtual assistant provider headquartered in Miami with other offices in New York City, Udaipur, India, and the Philippines. The company was founded in 2009 and currently employs a team of 98. Noon Dalton provides voice and non-voice BPO and back-office services, as well as HR consulting & outsourcing.

Atelier Lumikha is a non-voice bpo/back office services company. Launched in 2005, the team focuses on non-voice bpo/back office services, voice services, content marketing, corporate training, and more. Their small company is Dumaguete, Philippines-based.

Contact One is a full-service call center outsourcing firm in Tuscon, Ariz. They were founded in 1981 and currently maintain a staff of just over 40 employees. They provide voice services to a range of clients in a variety of sectors.

Founded in 2021, SWITCH 360 is an answering service company. Their midsize team is located in Los Angeles, California. Their services include call center services, customer service outsourcing, digital strategy, search engine optimization, and more.

Concert 8 Solutions Inc., a non-voice bpo/back office services and answering service company, was established in 2017. The midsize team specializes in non-voice bpo/back office services and voice services. The firm is located in New Westminster, Canada and Makati, Philippines.

Launched in 2017, Rely ON Ants is a customer service outsourcing company. Their midsize team is in Berlin, Germany. Their services include customer service outsourcing, call center services, back office outsourcing, and sales outsourcing.

Founded in 2022, Support365days is a customer service outsourcing company. Headquartered in Ilford, United Kingdom and Ilford, United Kingdom, their small team provides customer service outsourcing, fulfillment, social media marketing, email marketing, and more.