Top 100 Outsourced Customer Support Services

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Top 100 Outsourced Customer Support Services

The Best of November 2024

Customer support refers to the service or assistance provided by businesses to their customers — before, during, and after the purchase. Its goal is to ensure customer satisfaction, immediately resolving any concerns and issues that might affect their experience with the company. 
Jump to Most Reviewed Companies

List of the Best Customer Support Companies

  • 121
    (15 Reviews) 4.3
    • Timeliness

      4.4
    • Service Excellence

      4.3
    • Value

      4.4
    • Would Recommend

      4.3
    • $1,000+
    • 10 - 49 employees
    • Calgary, Canada

    Founded in 2012, The Virtual Gurus is a non-voice bpo/back office services company. Their small team is in Calgary , Canada and specializes in non-voice bpo/back office services, voice services, IT managed services, and web development.

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    Clients

    • https://vendor.clutch.co/vendor/dashboard/portfolio/2131606

    Industries

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  • 122
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    Seamless Virtual Assistant, a back office outsourcing company, is headquartered in Brampton, Canada and Tagum, Philippines. The company focuses on back office outsourcing, call center services, and customer service outsourcing and has a small team.The company was launched in 2023.
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    Industries

  • 123
    (3 Reviews) 4.8
    • Timeliness

      4.7
    • Service Excellence

      4.8
    • Value

      3.8
    • Would Recommend

      4.8
    • $1,000+
    • 250 - 999 employees
    • Kyiv, Ukraine

    Answering service Global Bilgi was established in 2008. Their midsize team is in Kyiv, Ukraine and Dnipro, Ukraine. Their services include voice services, non-voice bpo/back office services, CRM consulting and SI, HR services, and more.

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    Industries

  • 124
    (3 Reviews) 4.0
    • Timeliness

      4.2
    • Service Excellence

      4.0
    • Value

      3.7
    • Would Recommend

      4.0
    • Undisclosed
    • 1,000 - 9,999 employees
    • Shah Alam, Malaysia

    Daythree Business Services is a business service provider in Petaling Jaya, Malaysia. They provide voice services, back office services, and business consulting. They work primarily with midmarket and enterprise companies in transportation, telecommunication, and energy industries. Founded in 2008, they have about 150 employees.

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    Industries

  • 125
    (7 Reviews) 4.6
    • Timeliness

      2.1
    • Service Excellence

      4.6
    • Value

      2.1
    • Would Recommend

      4.7
    • Undisclosed
    • 250 - 999 employees
    • Portland, OR

    Ruby Receptionists is a voice services firm based in Portland, Oregon, that was established in 2003. Their team of more than 250 employees offers voice call support, appointment management, and conventional answering services.

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    Clients

    • Conroy Consults

    Industries

  • 126
    (1 Reviews) 5.0
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • $1,000+
    • 10 - 49 employees
    • San Antonio, TX
    Hire With Near, a staffing and recruiting company, was launched in 2021. The small San Antonio, Texas-based team provides staffing and recruiting.
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    Industries

  • 127
    (23 Reviews) 5.0
    • Timeliness

      4.8
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      4.9
    • $5,000+
    • 250 - 999 employees
    EverHelp is a Warszawa, Poland-based customer service outsourcing company. The small agency was launched in 2021. Their services include customer service outsourcing, call center services, back office outsourcing, and sales outsourcing.
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    Industries

  • 128
    (1 Reviews) 4.5
    • Timeliness

      4.5
    • Service Excellence

      4.5
    • Value

      4.5
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • Ocala, FL

    Ansafone is a voice services provider based in Ocala, Fla. with an additional office in Santa Ana, Calif. They were founded in 1970 and have a team of over 250 employees.  

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  • 129
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $250,000+
    • 1,000 - 9,999 employees
    • Santa Clarita, CA

    Human resources firm Tri Source International, LLC was established in 2007. They are based in Santa Clarita, California and have a large team. Their services include HR services, non-voice bpo/back office services, branding, voice services, and more.

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    Industries

  • 130
    (10 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • San Salvador, El Salvador

    Easybee is a virtual answering service provider based in Miami, with offices in El Salvador. Their team of fewer than 10 works exclusively with small businesses, a majority of which come from the legal or real estate industries. They specialize in non-voice BPO/back office services and voice services.

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    Industries

  • 131
    (13 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      4.9
    • $1,000+
    • 50 - 249 employees
    • Portland, OR

      TechSpeed Inc. is a data outsourcing company based in Portland, Ore. and founded in 2002. Their team of over 100 employees specialize in A.I./machine learning support, non-voice BPO, market research, and web development for small business and mid-market firms.

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    Clients

    • Bank of America
    • Berg Electric
    • WACOM
    • US NAVY

    Industries

  • 132
    (7 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.7
    • Would Recommend

      4.9
    • $5,000+
    • 50 - 249 employees
    • Ho Chi Minh City, Vietnam

    Designveloper is a software development company based in Ho Chi Minh City, Vietnam. Founded in 2013, this team of 43 offers web development, mobile app development, custom software development, UI/UX design, and voice services for clients. They work with small, mid market, and enterprise companies in the consumer products, information technology, business services, financial services, health care, and e-commerce industries.

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    Clients

    • LuminPDF

    Industries

  • 133
    (14 Reviews) 4.2
    • Timeliness

      0.4
    • Service Excellence

      4.2
    • Value

      0.4
    • Would Recommend

      4.0
    • Undisclosed
    • 10 - 49 employees
    • Chesapeake, VA

    MAP Communications is an employee-owned virtual receptionist and live 24-hour answering service headquartered in Chesapeake, Va. Founded in 1991, their team of 65 focuses on industries like business services, real estate, education, healthcare, government, legal, and hospitality and leisure. They specialize in voice services.

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    Clients

    • Coca-Cola

    Industries

  • 134
    (10 Reviews) 4.8
    • Timeliness

      4.3
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      4.8
    • $1,000+
    • 2 - 9 employees
    • Mombasa, Kenya

    Founded in 2018, Pettinsky Karisa is an IT strategy consulting company. Their small team is based in Mombasa, Kenya. Their services include custom software development, marketing strategy, IT managed services, UX design, and graphic design. 

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    Clients

    • Makueni County Government

    Industries

  • 135
    (10 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      4.9
    • $1,000+
    • 50 - 249 employees
    • Davao City, Philippines

    ND-KNOW SOLUTIONS is a customer service outsourcing company. They focus on customer service outsourcing, IT staff augmentation, call center services, and back office outsourcing and were founded in 2018. Their small team is based in Davao City, Philippines.

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    Industries

  • 136
    (1 Reviews) 5.0
    • Timeliness

      4.5
    • Service Excellence

      5.0
    • Value

      4.5
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Bengaluru, India

    Unee Solutions is a business process outsourcing firm based in Stafford, Texas with additional assets in India and Israel. They were founded in 2007 and currently have a staff of 125 employees. Unee Solutions' solutions focus on lead generation and include both voice outsourcing and non-voice back office services.

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    Clients

    • Kern

    Industries

  • 137
    (1 Reviews) 4.0
    • Timeliness

      5.0
    • Service Excellence

      4.0
    • Value

      4.0
    • Would Recommend

      5.0
    • Undisclosed
    • 250 - 999 employees
    • Sofia, Bulgaria

    Pontica Solutions is an international outsourcing company founded in 2015 specialized in delivering customer experience (CX) and innovative digital solutions. 800+ experts from Sofia, Varna, Burgas, Bulgaria and Kraków, Poland work for their clients - global companies in High Tech, FinTech, Health Tech, Games and Entertainment, Logistics and E-commerce. Services include CX in 20+ languages, Software Development and Technical Support, AI and Digital Transformation, Training, Quality Assurance, Recruitment solutions.

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    Industries

  • 138
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Karachi, Pakistan
    Munzai Solutions is a sales outsourcing company. In Karachi, Pakistan and Manchester, United Kingdom, their small team specializes in sales outsourcing, call center services, CRM consulting and SI, and customer service outsourcing. The firm was launched in 2022.
    Read More

    Industries

  • 139
    (28 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.4
    • Would Recommend

      4.9
    • $10,000+
    • 50 - 249 employees
    • Haddonfield, NJ

    VSA, Inc. is a B2B telesales company headquartered in Haddon Township, N.J. They also have an office in Philadelphia. The company, founded in 2001, has a team of 100 people who specialize in voice services. They mostly work with mid-market businesses, but also have small and enterprise clients. Working across industries, they have built expertise in the health care, education and manufacturing and logistics industries.

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    Clients

    • Healthcare Administrative Partners

    Industries

  • 140
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.5
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • South Jordan, UT

    AdvancedMD is a business process outsourcing firm for the healthcare industry. Based in South Jordan, Utah, they have  a branch office in Springfield, Mass. The team was founded in 1999 and includes 590 employees. AdvancedMD offers a wide variety of solutions for independent practices. Their services include non-voice BPO, voice call outsourcing, and integration of medical and enterprise software.

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    Clients

    • Lineagen

    Industries

  • 141
    (5 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • Kyiv, Ukraine

    Founded in 2020, Talent First is a IT staff augmentation company. They are based in London, United Kingdom; Sofia, Bulgaria and Kyiv, Ukraine and have a small team. The company focuses on IT staff augmentation, cybersecurity, HR services, and customer service outsourcing.

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    Industries

  • 142
    (5 Reviews) 4.8
    • Timeliness

      5.0
    • Service Excellence

      4.8
    • Value

      4.4
    • Would Recommend

      4.7
    • $1,000+
    • 10 - 49 employees
    • New York, NY

    RemoteReps247, a sales outsourcing company, was launched in 2022. Their small team is located in New York, New York. The company offers sales outsourcing, call center services, and customer service outsourcing.

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  • 143
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Rajkot, India

    Mobile app development firm https://virvainfotech.com/ was established in 2018. They are located in Rajkot, India and have a small team. Https://virvainfotech.com/ offers mobile app development, web development, custom software development, and application management & support.

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    Clients

    • BizzAds

    Industries

  • 144
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 1,000 - 9,999 employees
    • Birkenhead , England

    The Contact Company is an outsourcing firm based in Birkenhead, U.K. Founded in 2006, it has more than 250 employees who specialize in non-voice BPO/back office services and voice services. The team primarily partners with enterprise and midmarket clients in the business services, financial services, retail, telecommunications, and e-commerce sectors.

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    Clients

    • Plusnet

    Industries

  • 145
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • London, England

    Commversion UK is a  live chat service firm that provides conversion optimization and back office services to their small business, mid-market, and enterprise clients in the real estate, hospitality and leisure, and automotive industries. Their London office is made up of 250 employees.

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    Clients

    • JLL

    Industries

  • 146
    (18 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      4.9
    • Undisclosed
    • 50 - 249 employees
    • Nesconset, NY

    Answering Legal is a voice services firm based in Nesconset, N.Y. Founded in 2013, their team serves clients in the legal sector. Services include virtual reception, inbound appointment scheduling, and customer support.

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    Industries

  • 147
    (2 Reviews) 5.0
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • Undisclosed
    • 10 - 49 employees

    Founded in 2022, Support365days is a customer service outsourcing company. Headquartered in Ilford, United Kingdom and Ilford, United Kingdom, their small team provides customer service outsourcing, fulfillment, social media marketing, email marketing, and more.

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    Industries

  • 148
    (3 Reviews) 5.0
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • Undisclosed
    • 10 - 49 employees
    • Toronto, Canada
    ZRAFTED is a customer service outsourcing company headquartered in Lahore, Pakistan and Vista, California. The company provides customer service outsourcing, social media marketing, email marketing, web design, and more and has a small team.The company was established in 2015.
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    Industries

  • 149
    (5 Reviews) 4.9
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • Lafayette, LA

    BonBon Strategic is a branding agency founded in 2020. The agency provides branding, search engine optimization, custom software development, and web development and has a small team.

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    Industries

  • 150
    (5 Reviews) 4.8
    • Timeliness

      5.0
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • Surat, India

    Transform Solution, a non-voice bpo/back office services company, was established in 2002. The midsize team offers non-voice bpo/back office services, e-commerce development, voice services, Artificial Intelligence, and more. The company is located in Austin, Texas and Surat, India.

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    Industries

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