morph

Morph was hired by a sexual health and wellness education company to assist with customer service for their e-commerce store launch. The team of 2-5 Morph employees created best practices, customer service policies, and logistics/backend setup, while also providing operational support. The company found Morph through a referral and chose them for their good value for cost and alignment with the company's values. The project was successful and the company was satisfied with Morph's work.

Morph was engaged by ipaidikos, a Software as a Service (SaaS) provider for preschool institutions, for product design, software development, and operations support. A team of 6-10 Morph employees worked on the project. They were found through a referral and chosen for their great culture fit, good value for cost, and alignment with company values. The key deliverable was a school platform, and the executive at ipaidikos was pleased with the results.

Birdy Grey, an e-commerce site for bridesmaid and bridal attire, hired Morph to scale their customer support team and improve the quality of their Business Process Outsourcing (BPO) talent. A team of 6-10 Morph employees was assigned to the project. They expanded the customer support team and created specialized roles such as Operations Agents, Quality Assurance Agents, and a Team Lead. They also provided two project managers to support the company's creative and operational teams. The company found Morph through a referral and selected them for their great culture fit and alignment with company values. The increase in customer inquiries handled and the successful completion of projects demonstrated the success of Morph's involvement.