Top Customer Service
visit site- $1,000+
- 250 - 999 employees
- Brooklyn, NY
Client Insights
Industry Expertise
5%
5%
5%
5%
5%
5%
5%
5%
5%
Client Size Distribution
Small Business (<$10M) 25%
Midmarket ($10M - $1B) 50%
Enterprise (>$1B) 25%
Common Project Size
$10K-$49K 21 projects
$50K-$199K 8 projects
$200K-$999K 2 projects
Clients
- Wyze
- Shippo
- Duolingo
- Zocdoc
Highlights from Recent Projects
Drucker Wealth Management, a financial planning and advisory firm, hired Top Customer Service to enhance customer engagement, refine communication, and increase client retention. After finding the company through an online search and being impressed by their high ratings, they enlisted a team of 2-5 employees from Top Customer Service. The team worked to optimize their CRM, making client communication and data flow more manageable. The CEO of Drucker Wealth Management expressed satisfaction with the improved customer service, indicating a successful project outcome.
DMT, an educational institute, engaged Top Customer Service to bolster their lead generation, sales conversion rates, and overall customer engagement. Discovered through an online search and chosen for their high ratings and budget-friendly pricing, Top Customer Service assigned a team of 2-5 employees to the project. This team provided sales representatives, managed prospecting, follow-ups, scheduling for meetings, and delivered weekly performance reports. The owner of DMT was pleased with the services, indicating that the project was executed effectively and met the institute's objectives.