Kantipur Management Private Limited
visit site- $1,000+
- 1,000 - 9,999 employees
- Lalitpur, Nepal
Kantipur Management Private Limited, a marketing strategy company, was launched in 2014. Their large team is headquartered in Kathmandu, Nepal; Lalitpur, Nepal and Lalitpur, Nepal and specializes in marketing strategy, corporate training, customer service outsourcing, and hr consulting.
Client Insights
Industry Expertise
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Client Size Distribution
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Common Project Size
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Clients
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Highlights from Recent Projects
Kantipur Management Private Limited was hired by Jagdamba Motors Pvt. Ltd, the sole distributor of TVS 2W and 3W, to provide call center services and increase operating efficiency. The team of 6-10 employees was tasked with making outbound calls to customers, resolving complaints, preparing monthly reports, meeting call targets, and boosting sales of 2-wheelers. They were required to maintain detailed call logs, ensure complaint resolution, meet sales targets, and ensure customer satisfaction. The team was chosen based on high ratings and aligned company values. The services provided by Kantipur Management significantly streamlined operations, enhanced productivity, and could be easily scaled as per the company's needs.
The team at Kantipur Management Private Limited played a crucial role in providing excellent customer service and driving sales for TVS 2W and 3W vehicles. Their dedicated efforts in maintaining comprehensive call logs, resolving customer complaints efficiently, and meeting sales targets consistently proved instrumental in achieving the business objectives of Jagdamba Motors Pvt. Ltd. The preparation and submission of monthly reports helped identify areas of improvement, further optimizing the process. The team's commitment to customer satisfaction contributed to repeat business and referrals, thereby boosting the company's overall growth.