WOW24-7

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Wow24-7 is an omnichannel customer outsourcing company based in Kyiv, Ukraine. Founded in 2016, Wow24-7 provides non-voice BPO/back office services and voice services.

Client Insights

Industry Expertise

Information technology

30%

eCommerce

30%

Retail

20%

Education

10%

Hospitality & leisure

10%

Client Size Distribution

Small Business (<$10M) 100%

Common Project Size

$10K-$49K 9 projects

<$10K 7 projects

$50K-$199K 1 project

Clients

  • The App Solutions

Highlights from Recent Projects

Overall Rating

4.8
29 Reviews

WOW24-7 was hired by Tulips SpA, an online grocery store, to provide external customer support. The CEO of Tulips SpA, who found WOW24-7 through a referral, chose this company due to its proximity, budget-friendly pricing, and good value for cost. Two to five employees from WOW24-7 were assigned to this project, providing dedicated agents for customer support.

WOW24-7 was engaged by ERIN, an automated employee referral and internal mobility platform, to expand their live chat to a 24/7 service. The COO of ERIN found WOW24-7 through an online search and was impressed by their flexible pricing model and responsiveness. Nine teammates from WOW24-7, including agents, technical managers, and customer success managers, were involved in this project from October to December 2024. They were trained to use the ERIN referral platform and respond in their HubSpot ticket instance.

Maskots Tech SL, a mobile app for pet parents, hired WOW24-7 for their customer service needs. The Founder and CEO of Maskots Tech found WOW24-7 through an online search and a referral. He selected WOW24-7 due to their budget-friendly pricing and good value for cost. Two to five employees from WOW24-7 were assigned to this project, and they were responsible for responding to chat and email customer service requests.

Timeliness

4.8

Service Excellence

4.7

Value

4.8

Would Recommend

4.9