Callbox
visit site- Undisclosed
- 250 - 999 employees
- Los Angeles, CA
Callbox is a business process outsourcing company based in Encino, Calif., with offices in Singapore, Ultimo, Australia, and the Philippines. Founded in 2004, Callbox's team of 174 provides voice services and non-voice BPO/back office services.
Client Insights
Industry Expertise
20%
15%
10%
10%
10%
10%
5%
5%
5%
Client Size Distribution
Small Business (<$10M) 15%
Midmarket ($10M - $1B) 40%
Enterprise (>$1B) 45%
Common Project Size
$10K-$49K 56 projects
<$10K 15 projects
$50K-$199K 14 projects
Clients
- Alima Technologies
Highlights from Recent Projects
Callbox was hired by Yularatech, an IT services company, to generate high-quality leads, schedule appointments with potential customers, and facilitate webinars. They were chosen based on their high ratings, budget-friendly pricing, cultural fit, and alignment with company values. A team of 2-5 employees from Callbox worked to deliver a consistent flow of qualified leads, schedule appointments with decision-makers, and execute well-attended webinars. The client praised Callbox for their open communication and prompt resolution of issues.
Arian Holding, a global trade and service provider, hired Callbox to generate leads for their commercial projects in Europe and the USA. They found Callbox to be a trusted and capable outsourcing partner after extensive online research. Callbox implemented an integrated marketing plan to target potential clients. The client reported being content with the results and praised Lu, a Callbox representative, for their professionalism and passion.
Callbox was contracted by a global consulting firm to facilitate high-quality meetings with senior executives for consulting sales. The consulting firm selected Callbox due to their professional presentation, competitive pricing, and prior knowledge. The project involved a six-week training period, followed by the launch of the campaign, which saw numerous improvements along the way. The Callbox team consisted of a VP, a Delivery head, a Delivery manager, and a Delivery associate, all of whom collaborated with the consulting firm.
Timeliness
Service Excellence
Value
Would Recommend
Awards
2022
2022