The Hour - Back Office and Virtual Assistant Services

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The Hour - Back Office and Virtual Assistant Services is a Back Office Outsourcing company. They offer Back Office Outsourcing, Customer Service Outsourcing, Call Center Services, Finance & Accounting Outsourcing (FAO), and more and were founded in 2015. Their midsize team is Great Neck Plaza, New York-based.

Client Insights

Industry Expertise

Business services

30%

Financial services

25%

eCommerce

20%

Medical

10%

Real estate

10%

Other industries

5%

Client Size Distribution

Small Business (<$10M) 50%

Midmarket ($10M - $1B) 35%

Enterprise (>$1B) 15%

Common Project Size

$10K-$49K 4 projects

$50K-$199K 4 projects

<$10K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
14 Reviews

The Hour - Back Office and Virtual Assistant Services was hired by Paycor, an AI-powered recruitment and human resource placement solutions firm, to manage and operate their advanced email marketing platforms. The team of 2-5 employees from The Hour was responsible for end-to-end operation of email campaigns, AI-based targeting, data-driven optimization, and dynamic content handling. The team was selected for their culture fit and good value for cost. The team's performance was highly appreciated for their accuracy and timely execution.

A pharmaceutical company specializing in life science recruitment hired The Hour - Back Office and Virtual Assistant Services to build databases for candidates and clients, conduct research, map the market, and provide technical support. The Hour approached the company and was chosen for their budget-friendly pricing, culture fit, good value for cost, and aligned company values. The company was satisfied with The Hour's services, which were primarily related to outreach on both sides of the client and candidate.

The Hour - Back Office and Virtual Assistant Services was engaged by a growing insurance brokerage in Canada to handle various background administration projects. The number of teammates assigned to this project was between 6-10. The scope of work involved handling digital downloads for policy cancellations and endorsements. The client expressed immense satisfaction with the work of Don from The Hour - Back Office and Virtual Assistant Services, praising his accuracy, proactiveness, and quality of work.

Timeliness

4.9

Service Excellence

5.0

Value

5.0

Would Recommend

5.0

Awards

130847

2025