The Hour - Back Office and Virtual Assistant Services

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The Hour - Back Office and Virtual Assistant Services is a Great Neck Plaza, New York-based back office outsourcing company. The agency provides back office outsourcing, customer service outsourcing, call center services, finance & accounting outsourcing (FAO), and more and is midsize.The agency was established in 2015.

Client Insights

Industry Expertise

Business services

30%

Financial services

25%

eCommerce

20%

Medical

10%

Real estate

10%

Other industries

5%

Client Size Distribution

Small Business (<$10M) 50%

Midmarket ($10M - $1B) 35%

Enterprise (>$1B) 15%

Common Project Size

$10K-$49K 1 project

$50K-$199K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
2 Reviews

The Hour - Back Office and Virtual Assistant Services assisted Grit Matters, a technical recruitment firm, in sourcing and recruiting for various technical roles. The scope of their involvement included pre-screening support, full-cycle reporting, and active sourcing and engagement of candidates. They helped source and screen for roles like designers, Cloud engineers, solutions architects, and web and backend engineers. The Hour was found through a referral and has been working with Grit Matters since December 2013 on an as-needed basis, with an investment ranging between $50,000–$60,000.

The Hour - Back Office and Virtual Assistant Services was hired by an AI-Sourcing Automation Platform to create a low-cost option for their expanding Customer Success and platform engagement team. The decision to choose The Hour was based on their flexibility, willingness to partner through growth, and cost-effectiveness. The partnership is ongoing, with The Hour identifying talent through initial screening for Aptitude and Attitude, followed by two rounds of technical and demo interviews for every qualified candidate.

Timeliness

4.5

Service Excellence

5.0

Value

4.8

Would Recommend

5.0