IntelligentBee

IntelligentBee was hired by a logistics and supply chain company to develop a web application. The owner of the company found IntelligentBee through a referral and decided to hire them due to their reputation. A team of 2-5 employees from IntelligentBee was assigned to the project. The main objective was to develop an application that could connect to a Rest API. The results were satisfactory and met the expectations of the owner.

Ugami Inc., a financial solution provider for gamers, hired IntelligentBee to improve their customer support response times and better understand customer requirements. The Operations Manager of Ugami found IntelligentBee through an online search and was impressed with the value they offered for the cost. One employee from IntelligentBee was assigned to the project. The employee was responsible for interacting with customers and resolving their issues quickly and effectively. The project also involved defining customer service workflows, improving customer service processes, and collecting customer service data. The results were positive and met the objectives set by Ugami.

Gorgias, a conversational AI platform for e-commerce, hired IntelligentBee for IT support. The department manager found IntelligentBee through an online search and was impressed with their high ratings and cost-effectiveness. A team of 2-5 employees from IntelligentBee was assigned to the project. The scope of work included providing 20-hour per day support for all of Gorgias' employees globally. This involved tasks such as provisioning and deprovisioning new hires, hardware purchases/recovery/troubleshooting, software license provisioning, and general IT support. They also consulted on how Gorgias could improve their internal processes and vendors to use. The results were impressive and met the expectations of Gorgias.