2ndOffice
visit site- $1,000+
- 250 - 999 employees
- Pasig, Philippines
Client Insights
Industry Expertise
15%
15%
15%
15%
10%
10%
10%
10%
Client Size Distribution
Small Business (<$10M) 10%
Midmarket ($10M - $1B) 50%
Enterprise (>$1B) 40%
Common Project Size
$50K-$199K 1 project
Clients
- Jay Factory
Highlights from Recent Projects
2ndOffice was hired by an Omnichannel Retailer, where the COO sought to expand their customer service capabilities, improve service quality, and extend operating hours. The company was discovered through a referral and chosen for their high ratings, culture fit, cost-effectiveness, and alignment with the retailer’s values. The team of 2-5 employees from 2ndOffice was tasked with managing direct digital communication with customers. They handled product inquiries, sales, promotions, Amazon returns, and financial information using NetSuite. The Omnichannel Retailer was highly satisfied with the services rendered by 2ndOffice, appreciating the company's commitment to offering exceptional customer support and their ability to provide services at a great value.