Top 100 Back Office BPO Companies

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Top 100 Back Office BPO Companies

The Best of November 2024

Business process outsourcing (BPO) refers to a widely prevalent practice of hiring or contracting business functions to third-party service providers. They generally offer various services, including customer support, sales and marketing, and human resources. 
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List of the Best Back Office BPO Services

  • 61
    (4 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      5.0
    • Would Recommend

      4.6
    • $1,000+
    • 1,000 - 9,999 employees
    • London, England

    Quantanite is a professional services company based in London and has offices in Johannesburg and Dhaka, Bangladesh. The company, founded in 2014, has more than 1,000 employees and provides non-voice BPO/back office services, voice services, transcription, AI, and email marketing services. Quantanite serves small and larger-sized companies in various industries that include automotive, business services, and consumer products & services.

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    Clients

    • Just Park

    Industries

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  • 62
    (2 Reviews) 4.0
    • Timeliness

      4.0
    • Service Excellence

      4.0
    • Value

      3.5
    • Would Recommend

      4.5
    • $10,000+
    • 250 - 999 employees
    • Dorval, Canada

    CanadaDirect is an outbound marketing company headquartered in Dorval, Canada. The company was founded in 1987, and has a team of 40 employees who specialize in voice services, and provide some non-voice BPO/back office services. Their small team works mostly with enterprise and mid-market businesses, but they do work with some small businesses. The businesses they serve are mainly in the consumer products & services, financial services, and business services industries.
     

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    Industries

  • 63
    (2 Reviews) 4.8
    • Timeliness

      4.0
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      4.8
    • $1,000+
    • 1,000 - 9,999 employees
    • Angeles, Philippines

    Cloudstaff is an outsourcing company based in Sydney with an office in Angeles City, Philippines. The company, founded in 2005, has more than 1,000 employees and provides non-voice BPO/back office services, custom software development, accounting, voice services, finance & accounting outsourcing  (FAO), and commercial property management services. Cloudstaff serves midmarket and small companies in various industries like hospitality & leisure, IT, financial services, and real estate. 

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    Clients

    • Vistra

    Industries

  • 64
    (3 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 1,000 - 9,999 employees
    • Warszawa, Poland

    Voice Contact Center Sp. O.o. Is a midsize non-voice bpo/back office services company launched in 2008. Their services include non-voice bpo/back office services, voice services, Artificial Intelligence, and business consulting. The company is based in Warszawa, Poland.

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    Industries

  • 65
    (8 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • Iași, Romania

    IntelligentBee is a software company that's headquartered in Iasi, Romania with a second office in Wilmington, Del. The team serves small and midmarket business clients. Founded in 2010, IntelligentBee specializes in custom software development, web development, web design, and mobile app development.

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    Clients

    • Sendgrid.com

    Industries

  • 66
    (3 Reviews) 4.7
    • Timeliness

      5.0
    • Service Excellence

      4.7
    • Value

      4.7
    • Would Recommend

      5.0
    • $5,000+
    • 1,000 - 9,999 employees
    • Houston, TX

    Answering service and non-voice bpo/back office services company SupportZebra is located in Houston, Texas and Cagayan de Oro, Philippines. The midsize team offers voice services and non-voice bpo/back office services. The agency was founded in 2011.

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    Industries

  • 67
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    Seamless Virtual Assistant, a back office outsourcing company, is headquartered in Brampton, Canada and Tagum, Philippines. The company focuses on back office outsourcing, call center services, and customer service outsourcing and has a small team.The company was launched in 2023.
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    Industries

  • 68
    (16 Reviews) 4.6
    • Timeliness

      4.6
    • Service Excellence

      4.6
    • Value

      4.5
    • Would Recommend

      4.8
    • $10,000+
    • 10,000+ employees
    • Pasig, Philippines

    Fusion BPO Services is a global business process outsourcing firm headquartered in Montreal, Canada, that was established in 2004. Their team of over 1000 employees offers voice BPO, non-voice BPO, and transcription services.

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    Clients

    • PAYTM

    Industries

  • 69
    (1 Reviews) 5.0
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • Undisclosed
    • 250 - 999 employees
    Talentprobe Due Diligence is a midsize hr outsourcing company. Founded in 1996, the company is headquartered in Quezon City, Philippines; Mabalacat, Philippines and Cebu City, Philippines. Their team provides hr outsourcing, back office outsourcing, hr consulting, and recruiting.
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    Industries

  • 70
    (3 Reviews) 4.8
    • Timeliness

      4.2
    • Service Excellence

      4.8
    • Value

      4.3
    • Would Recommend

      4.8
    • Undisclosed
    • 1,000 - 9,999 employees
    • Plantation, FL

    Founded in 1997, Auxis is a nearshoring company that offers managed IT services, accounting, business consulting, and BPO. They have offices in Fort Lauderdale, Fla. and Costa Rica.   

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    Clients

    • Pepsico

    Industries

  • 71
    (6 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $50,000+
    • 250 - 999 employees
    • Tijuana, Mexico

    APEX Call Centers is a call center services company headquartered in Fort Lauderdale, FL, Founded in 2017, their team of over 6 strategic locations in US, Mexico and Philippines specializes in Customer Service, Technical Support, Lead Generation, Help Desk and Order Processing.

     

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    Industries

  • 72
    (10 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.7
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • București, Romania
    Valoris Center, a call center, is headquartered in București, Romania and Beograd, Serbia. The midsize company was founded in 2006. Their team focuses on Call Center Services, CRM consulting and SI, Back Office Outsourcing, and Customer Service Outsourcing.
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    Industries

  • 73
    (98 Reviews) 4.6
    • Timeliness

      4.6
    • Service Excellence

      4.6
    • Value

      4.3
    • Would Recommend

      4.6
    • Undisclosed
    • 250 - 999 employees
    • Los Angeles, CA

    Callbox is a business process outsourcing company based in Encino, Calif., with offices in Singapore, Ultimo, Australia, and the Philippines. Founded in 2004, Callbox's team of 174 provides voice services and non-voice BPO/back office services.

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    Clients

    • Alima Technologies

    Industries

  • 74
    (11 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      4.9
    • $5,000+
    • 250 - 999 employees
    • Calgary, Canada

    SureCall is a call service agency headquartered in Calgary, Canada, with an office in Denver. Since 1982, their team of fewer than 250 has offered voice and non-voice BPO/back-office services to clients ranging from small businesses to enterprises. Call center services include answering, telemarketing, and other inbound services. Their BPO services focus on customer service, data entry & processing, and other back-office services.

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    Clients

    • Sofina Foods Inc.

    Industries

  • 75
    (25 Reviews) 4.9
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      4.9
    • $1,000+
    • 250 - 999 employees
    • Warszawa, Poland

    Simply Contact is an outsourcing contact center based in Dnipro, Ukraine. The contact center, founded in 2015, has more than 400 employees and provides non-voice BPO/back office services and voice services. Simply Contact serves mid-market and other-sized companies in various industries that include hospitality & leisure; supply chain, logistics, and transport; and e-commerce.

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    Clients

    • Wizz Air
    • Office of the President of Ukraine
    • Fareportal
    • Airportr

    Industries

  • 76
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    Call Masters BPO is a call center company. Launched in 2021, the team focuses on call center services. Their midsize firm is Sheridan, Wyoming-based.
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    Industries

  • 77
    (5 Reviews) 4.8
    • Timeliness

      5.0
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • Surat, India

    Transform Solution, a non-voice bpo/back office services company, was established in 2002. The midsize team offers non-voice bpo/back office services, e-commerce development, voice services, Artificial Intelligence, and more. The company is located in Austin, Texas and Surat, India.

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    Industries

  • 78
    (5 Reviews) 4.5
    • Timeliness

      4.5
    • Service Excellence

      4.5
    • Value

      4.8
    • Would Recommend

      4.6
    • $1,000+
    • 250 - 999 employees
    • New Delhi, India

    Founded in 2011, Call2Customers is an outsourced call center in New Delhi, India with roughly 250 employees who provide voice and BPO services. They focus on B2B lead generation and B2C telemarketing for clients.

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    Clients

    • BETA IT

    Industries

  • 79
    (11 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.0
    • Would Recommend

      4.8
    • $10,000+
    • 250 - 999 employees
    • Overland Park, KS

    1840 & Company is a call center service launched in 2014. The midsize team focuses on call center services, sales outsourcing, customer service outsourcing, back office outsourcing, and more. The company is in Overland Park, Kansas and Makati, Philippines.

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    Clients

    • Groupon

    Industries

  • 80
    (20 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • Kyiv, Ukraine

    Non-voice bpo/back office services company Smart Solutions BPO for IT was established in 2008. The firm provides non-voice bpo/back office services, HR services, and finance & accounting outsourcing (FAO) and has a small team.

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    Clients

    • Intel

    Industries

  • 81
    (7 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Poltava, Ukraine
    Tinkogroup is a Tallinn, Estonia-based data annotation services company. The small team offers data annotation services. The company was launched in 2016.
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    Clients

    • Oberst BV
    • Continuum
    • Education Today

    Industries

  • 82
    (31 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      5.0
    • Undisclosed
    • 250 - 999 employees
    • Toronto, Canada

    LexReception is a telecommunications firm founded in 2011. Based in Portland, Ore., the team of 2 employees specializes in voice services and non-Voice BPO/Back office services. They mainly serve clients in the legal industry. 

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    Clients

    • The Law Office of Robert David Malove

    Industries

  • 83
    (17 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • West Hollywood, CA

    Basis 365 Accounting is a cloud-based accounting and financial management firm based in Irvine, Calif. Founded in 2012, they have fewer than 10 employees and work with mainly small businesses in the business services, consumer products, and advertising and marketing industries. They specialize in financial accounting, bookkeeping, and tax preparation. 

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    Clients

    • B2B CFO

    Industries

  • 84
    (31 Reviews) 4.7
    • Timeliness

      4.1
    • Service Excellence

      4.7
    • Value

      3.9
    • Would Recommend

      4.8
    • $1,000+
    • 250 - 999 employees
    • Orlando, FL

    XACT is a telecommunications company, founded in 1998 and located in Orlando, Fla. They have 69 employees specializing in custom-designed contact center solutions for companies in business services, finance, and consumer products and services. They offer voice services, help desk and web support, marketing, and virtual receptionist services.

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    Clients

    • Culinary Institute of America

    Industries

  • 85
    (4 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      4.9
    • $1,000+
    • 10 - 49 employees
    • Cairo, Egypt

    Call center service BPO Hive LLC was established in 2020. Their small team is located in Cairo, Egypt. BPO Hive LLC focuses on call center services, sales outsourcing, and customer service outsourcing.

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    Industries

  • 86
    (15 Reviews) 4.3
    • Timeliness

      4.4
    • Service Excellence

      4.3
    • Value

      4.4
    • Would Recommend

      4.3
    • $1,000+
    • 10 - 49 employees
    • Calgary, Canada

    Founded in 2012, The Virtual Gurus is a non-voice bpo/back office services company. Their small team is in Calgary , Canada and specializes in non-voice bpo/back office services, voice services, IT managed services, and web development.

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    Clients

    • https://vendor.clutch.co/vendor/dashboard/portfolio/2131606

    Industries

  • 87
    (13 Reviews) 5.0
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • Undisclosed
    • 50 - 249 employees
    • Toronto, Canada

    24H Virtual is a voice and customer service agency based in Toronto with over 10 employees. They specialize in voice services for small and mid-market companies in the fields of transportation, education, and financial services.

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    Industries

  • 88
    (7 Reviews) 4.8
    • Timeliness

      5.0
    • Service Excellence

      4.8
    • Value

      4.9
    • Would Recommend

      4.9
    • $1,000+
    • 10 - 49 employees
    • Chicago, IL

    Established in 1960, Tab Service Company is a small finance & accounting outsourcing (FAO) company in Chicago, Illinois. Their services include finance & accounting outsourcing (FAO), non-voice bpo/back office services, application management & support, and custom software development.

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    Industries

  • 89
    (3 Reviews) 4.5
    • Timeliness

      4.2
    • Service Excellence

      4.5
    • Value

      4.2
    • Would Recommend

      4.3
    • $10,000+
    • 250 - 999 employees
    • Kuala Lumpur, Malaysia

    SRG ASIA PACIFIC is a midsize call center service. Located in Kuala Lumpur, Malaysia, the firm was launched in 1996. Their team offers voice services, market research, business consulting, HR services, and more.

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    Clients

    • Telco

    Industries

  • 90
    (12 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      5.0
    • $5,000+
    • 250 - 999 employees
    • Kalyan, India

    Tasks Expert is a social media marketing agency located in Killeen, Texas and Kalyan, India. The firm focuses on social media marketing and has a small team.The firm was founded in 2017.

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    Industries

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