Looking for a top non-voice BPO service?

Back office tasks such as accounting, IT services, regulatory compliance, record maintenance, and clearances are essential for businesses but can be time-consuming. Getting help from an external third-party may make these back office tasks more efficient.

That's why we've created this list of the best back office BPO companies for you to review. Read through company descriptions, former clients, and notable projects to find the best fit for your business. (And, if you want personalized recommendations, tell us about your project.)

List of the Best Back Office BPO Services

  • 61
    $1,000+
    50 - 249 Employees
    Dhaka Bangladesh

    ASL is a business process outsourcing firm located in Dhaka, Bangladesh with a team of fewer than 50 employees. Started in 2012, the team provides both non-voice and voice services, social media marketing, and more, to mid- and small-sized businesses.

    Clients
    Telamon
    Pool Guard USA
    Agnew Field Services
    Paul Anthony Real Estate
    Industries
    Notable Project

    ASL provides data entry services for a legal company. The team lessens the client’s internal workload by simplifying and cleaning up their collection databases.

    "ASL is a company that offers an immediate response to any type of problem that may arise." — Finance Senior Manager, Legal Company

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  • 62
    $1,000+
    50 - 249 Employees
    The Woodlands TX

    Solvo Global is a voice service company with a team of over 250 people and founded in 2014. Headquartered in The Woodlands, Texas, they not only offer voice services but also various back-office services for clients.

    Clients
    CenCal Insurance Services
    Liquid Global Company
    Notable Project

    Solvo Global provided customer care support for a CRM platform. Solvo Global also handled account collections for the company. The platform was satisfied with the results of Solvo Global’s work.

    “They’ve done everything they said they would. The quality and speed of their work are great.” - CEO, CRM Platform

  • 63
    $1,000+
    250 - 999 Employees
    New York NY

    Vserve Ebusiness Solutions is a non-voice bpo/back office services company. The midsize team is headquartered in New York, New York. Their services include non-voice bpo/back office services, product design, web design, voice services, and more.

    Industries
    Notable Project

    Vserve Ebusiness Solutions provides various business services for a security equipment distributor. Their work includes order management, SEO management, database management, and more.

    "Their adaptability to various tasks and the efficiency of their process are impressive."

  • 64
    $1,000+
    1,000 - 9,999 Employees
    Ho Chi Minh City Vietnam

    DIGI-TEXX is a business process outsourcing company based in Ho Chi Minh City, Vietnam, and was founded in 2003. Their team of 49 employees specializes in back-office services, voice services, and IT strategy consulting for small business and midmarket clients in the financial services and real estate industries. 

    Clients
    All Nippon Airways
    Industries
    Notable Project

    DIGI-TEXX provided outsourcing services to an IT company. They helped the client, who was dealing with a large volume of customers, to improve their report processing efficiency. The client was very happy with the service and said that it improved their efficiency. 

    “The team is capable of handling a high volume of work while producing strong results. They deliver everything on time and adapt to our needs very quickly.” – Program Manager, IT Company
     

  • 65
    $5,000+
    10 - 49 Employees
    Oak Brook IL

    Millennia Group, LLC is a service company based in Oak Brook. Ill. with more than 10 experts. Since their founding in 1996, they have offered back-office services, application management and support, and other application development solutions to various clients.

    Clients
    ICC Group
    Industries
    Notable Project

    Millennia Group, LLC provided accounting integration development and design solutions for a construction company. The company was previously using an outdated system that was not receiving any updates. Millennia Group, LLC immensely improved the workflow of the company with the new system.

    “Our communication lines are very open. Our staff loves dealing with them again and again. They’re also very responsive.” - CFO, Construction Company

  • 66
    $1,000+
    50 - 249 Employees
    Sacramento CA

    Softfile is a BPO services corporation founded in 1988. Based in Sacramento, Calif., their team of about 20 employees specializes in Non-Voice BPO/Back Office Services and voice services. The industries they focus on are financial services, legal, healthcare, and medical. 

    Clients
    The County of Sonoma
    KVIE Public Television
    CA Secretary of State
    Industries
    Notable Project

    Softfile provided a health company with document and data management services. They helped the client avoid a large backlog of content, and boosted their content efficiency and accuracy.

    “They provide services with a huge amount of accuracy so we don’t have to hire extra people.” – HR Director, Health Company

  • 67
    Undisclosed
    50 - 249 Employees
    New Westminster Canada

    Concert 8 Solutions Inc., a non-voice bpo/back office services and answering service company, was established in 2017. The midsize team specializes in non-voice bpo/back office services and voice services. The firm is located in New Westminster, Canada and Makati, Philippines.

    Industries
    Notable Project

    Concert 8 Solutions Inc. has created live chat support for a newspaper company. This platform allows users to inquire about the client's services and offerings thru Facebook messenger. 

    "Their team is friendly and always easy to reach if we have any questions, suggestions, or concerns available."

  • 68
    $1,000+
    1,000 - 9,999 Employees
    Chennai India

    VirtusaPolaris is an international business consulting firm that offers a multitude of IT services ranging from web development and design to software development to IT consulting to business process outsourcing. With offices in Chennai, India, Westborough, MA, and New York, NY, VirtusaPolaris has been around since 1993 and is composed of an ever-growing team of nearly 3,000 employees.

    Clients
    Pegasystems
    JPMorgan
    AIG
    Industries
    Notable Project

    A patron account services company hired VirtusaPolaris to build an answering service. VirtusaPolaris developed a fully automated answering machine that the client still uses to this day. The client was impressed with VirtusaPolaris's reliability and the success of the answering machine system.

    "This is a dependable telephone system, and it's reliability is excellent. We haven’t encountered any downtime." – IT Manager, Patron Account Services Company

  • 69
    $10,000+
    10 - 49 Employees
    Wilmington DE

    RPR Services, LLC is a property preservation and data processing company headquartered in Wilmington, Del. with a secondary office in Maharashtra, India. Founded in 2015 and with a current team of over 50 employees, they provide non-voice BPO, back-office services, web design, branding, and more to small businesses. 

    Clients
    Remedy Field Services Inc
    Notable Project

    RPR Services, LLC helps a property service company with processing their work orders and other operations. They tended to the client's needs overnight and even on weekends, and their overall involvement freed up time for the internal staff's to focus on other aspects of their work.  

    "They are very effective." – CEO, Property Service Company 

  • 70
    $5,000+
    250 - 999 Employees
    Beverly MA

    OnBrand24 is a call center services company from Beverly, Mass. with offices in Savannah, Ga., Portsmouth, N.H., and Boston. It was founded in 1980 and has grown to a team of about 225 employees. OnBrand24 offers both voice services and non-voice/BPO back office services to mid-size and large enterprise clients.

    Clients
    Southwest Indian Foundation
    Alpha Software
    Enservio
    Industries
    Notable Project

    A real estate company needed to hire a business services team for call services to improve their debt collection rates. OnBrand24 provides cold calling, telemarketing, lead generation, and appointment setting services.

    "Their strengths are their customer service and flexibility...They have helped my company save over $10,000. I have an 80% success rate of collections." – CEO, Real Estate Company

  • 72
    Undisclosed
    50 - 249 Employees
    New York NY

    Horatio is a customer support outsourcing firm based in New York City. Founded in 2018, their team of over 50 employees provides Non-Voice BPO/Back Office Services. 

    Notable Project

    Horatio managed customer engagement and support during a pop-up retail opportunity. Thanks to their flexibility and timely escalations, they were brought on to manage day-to-day customer support as well. 

    "Their communication is great across the board." – Manager, Lifestyle Media Company

  • 73
    Undisclosed
    50 - 249 Employees
    Noida India

    Acelerar Technologies is a KPO firm based in Noida, India. Founded in 2010, Acelerar's team of 270+ employees provides non-voice BPO/back office services and voice/call center services to clients around the world.

    Clients
    RCI
    NeuroPower Group
    Sandercok & Cowie
    Chukka
    Notable Project

    Acelerar Technologies worked with an IT company to assist with payment processing and facilitate the sales process for customers. The client reports that Acelerar is well organized with competitive prices and an emphasis on communication. Acelerar saves the client up to 12% of what it would spend with other companies.

    "[Acelerar gives us] savings in plans and services, excellent communication at all times, and well-protected data." - Senior Adminstration Manager, IT Company

  • 74
    $1,000+
    250 - 999 Employees
    Redwood City CA

    Salesify is an information technology firm that has offices in the United States, the Philippines, and India. Founded in 2005, Salesify's team of over 1,500 employees have over a decade of experience specializing in call center services. The firm also offers big data and back-office services to its clients. 

    Clients
    Microsoft
    IBM
    Oracle
    Cisco
    Industries
    Notable Project

    Salesify provided a technology firm with customer support and call center services. The client wanted to improve customer service and collect feedback from consumer interactions. The team at Salesify performed voice call services for the client. The firm collected and organized the data collected from the calls for the client. Salesify's efficiency particularly impressed the client. 

    "They can handle lots of traffic from consumers without failure." – VP of IT, Technology Firm 

  • 75
    $100,000+
    10,000+ Employees
    Singapore Singapore

    TDCX, a large non-voice bpo/back office services company, is headquartered in Singapore, Singapore; Kuala Lumpur, Malaysia; Ratchathewi, Thailand and Pasig, Philippines. They offer non-voice bpo/back office services, voice services, and business consulting and were established in 1995.

    Industries
    Notable Project

    TDCX provides B2C e-commerce presales support for Lenovo EMEA. The team supports 15 European countries and is able to help in 11 languages. They are customer-focused and provide sale support.

    “TDCX delivers what it promises and exceeds results, even with difficult constraints.”

  • 76
    $1,000+
    250 - 999 Employees
    New York NY

    Morae Global is a legal consulting and solution providing firm that has offices in Hong Kong, Switzerland, Banglore, India, London, Washington, DC, and New York City. Founded in 2005, Morae Global's team of 133 employees offers non-voice BPO/ back office services, and voice/call center solutions to their clients.

    Industries
    Notable Project

    The team at Morae Global partnered with a legal firm in order to provide back-office services to the firm. Morae Global provided back office and data entry services to the client. The firm handles most of the client's data entry tasks and legal documents. The client was very pleased with the work done by the team at Morae Global. 

    "We have increased our ability to handle cases and clients in a more expedited manner...They do a great job. We're happy." — Director, Legal Firm 

  • 77
    $1,000+
    50 - 249 Employees
    Rancho Cucamonga CA

    HiredSupport is a non-voice bpo/back office services company founded in 2015. Their midsize team is in Rancho Cucamonga, California and Lahore, Pakistan. Their services include non-voice bpo/back office services, voice services, and transcription.

    Industries
    Notable Project

    HiredSupport provides pre- and post-sales customer support for a VPN provider. To familiarize themselves with the provider, they've gone through several training sessions and can now cover common support cases.

    "What I found most unique was their passion to really just do better."

  • 78
    $5,000+
    1,000 - 9,999 Employees
    Mahwah NJ

    DialAmerica is a business process outsourcing firm headquartered in Mahwah, N.J. with offices in New York City, Athens, Ga., Charleston, and Cleveland. Founded in 1957, they have over 5000 employees. Their services include voice call process outsourcing, but they offer non-voice services as well. 

    Clients
    TIME Magazine
    GE Capital Bank
    Special Olympics
    Industries
    Notable Project

    DialAmerica provides customer support outsourcing for a large Pittsburgh-based retailer. The client receives over 1500 calls daily and needed robust support to handle that level of volume. DialAmerica saved the client time and resources on inbound calls, and consistently achieves a high level of service.

    "Whenever we have questions they answer the questions very promptly... they seem perfect." – Sales Manager, Retail Firm

  • 79
    $1,000+
    10,000+ Employees
    Irving TX

    SourceHOV is a global transaction processing and enterprise information management company based in Irving, TX, with offices in Detroit, Los Angeles, and San Francisco. Founded in 2011, SourceHOV and its nearly 1,250 employees provide non-voice BPO/back office services and voice services.

    Clients
    Albany Medical Center
    Healthnet PDM and Capitation
    Concentra
    Catholic Diocese of Austin
    Industries
    Notable Project

    SourceHOV worked took charge of a business services firm's business processes and operations support. SourceHOV's work saves the client 50-55 hours and $2,500 per month.

    "Communication is their strong suit." —Finance Manager, Business Services Company

  • 80
    $1,000+
    10 - 49 Employees
    Austin TX

    Statco is a business process outsourcing firm based in Austin, Texas. They were founded in 1959, and have 23 employees. Statco's operations revolve around BPO/back office services for private and government clients with sensitive data needs; they also offer some voice support outsourcing to support their data operations.

    Clients
    Texas Department of Transportation
    IBM
    Texas Education Agency
    Industries
    Notable Project

    Statco provides data entry and security support for a real estate firm in California. The client uses their services on an as-needed basis, which saves them nearly $3000 monthly on administrative costs due to Statco's billing model. Statco also impressed the client with their level of personal customer service, which is enhanced by them being a smaller firm.

    "They provide us everyday security and peace of mind. They are the only company that I would consider family." — Business Development Executive, Real Estate Firm

  • 81
    $1,000+
    250 - 999 Employees
    New York NY

    PREMIUMHELP is a small non-voice bpo/back office services company launched in 2010. Their services include non-voice bpo/back office services, social media marketing, and graphic design. The agency is located in New York, New York.

    Industries
    Notable Project

    PREMIUMHELP was hired for SEO services for a consumer products company. They provided a VA that improved the Google search rankings and generated organic traffic. The VA managed other marketing tools, as well.

    "The skills and efficiency of my VA were commendable."

  • 82
    $1,000+
    50 - 249 Employees
    Kyiv Ukraine

    Wow24-7 is an omnichannel customer outsourcing company based in Kyiv, Ukraine. Founded in 2016, Wow24-7 provides non-voice BPO/back office services and voice services.

    Clients
    The App Solutions
    Gita Jewelry
    StudentShare
    Industries
    Notable Project

    Wow24-7 worked with this SaaS platform to provide outsourced support and lead qualification. Wow24-7 answers the phone, chat, and email communications from customers all day, every day. They even look for ways to help with lead generation for outbound calls.

    "Before our partnership with Wow24-7, we had no phones open for 16 of the 24 hours in a day. Now, we have 24/7 coverage." –Marketing Manager, SaaS Platform

  • 83
    $1,000+
    50 - 249 Employees
    Chennai India

    Founded in 2014, BOSS HealthCare is a BPO services provider with about 10 employees based in Chennai, India. BOSS HealthCare offers non-voice BPO/back office services, voice/call center services, and transcription capabilities to clients in the health care & medical industry. 

    Industries
    Notable Project

    BOSS HealthCare partners with an IT firm, handling medical billing, which allows employees to avoid quality analysis and control. BOSS supplies these services on a large scale efficiently and responsibly.

    "They have large coverage." - Manager, IT Firm

  • 84
    Undisclosed
    10 - 49 Employees
    Victorville CA

    Based in Victorville, Calif., Insurance Support World is a global provider of back office services. Their small team of 3 has been providing non-voice BPO/back office services and voice services to clients in various industries since 2009. 

    Industries
    Notable Project

    An automotive company hired Insurance Support World for claims processing. Their work has been effective, has reduced work for their employees, and has helped with client queries. The client feels that Insurance Support World is completely professional.

    "Effective and fast business management always present in a remarkable way. This is the main benefit is offered with Insurance Support World." – Manager, Automotive Company

  • 85
    Undisclosed
    10 - 49 Employees
    Buffalo NY

    SupportFruit is a customer service company located in Buffalo, New York. Founded in 2017, their services include non-voice and back office services. They have about 2 employees.

    Clients
    Machete
    Manly Bands
    Rachel’s Mediterranean Grill
    Verifyed
    Notable Project

    SupportFruit provided 24/7 customer support for an e-commerce company. Working off a pre-written script, they worked with customers and provided on-demand support. Their solutions had a positive impact on sales. They’re always professional and are dedicated to customer satisfaction. They collaborate well, resulting in a smooth workflow.

    “SupportFruit is professional and informative with our customers.” – Owner, E-Commerce Company

  • 86
    $1,000+
    50 - 249 Employees
    Hiram GA

    DataPlus is a development and data entry agency in Hiram, Ga. Founded in 1992, they have at least 50 employees that serve clients in the healthcare, financial services, and business services sectors. DataPlus provides voice services and non-voice BPO/ back office services. 

    Industries
    Notable Project

    A consumer products company hired DataPlus for their data entry & cleansing services. Using their services, the company's workload reduced by about 60%. DataPlus was up to the company's standards.

    "I believe that they help the company maintain deadlines; they respond quickly." — Administration Associate, Consumer Products Company

  • 87
    $1,000+
    50 - 249 Employees
    Ontario CA

    P3 Healthcare Solutions is a revenue cycle management service based in Ontario, Calif. and founded in 2015. Their team of 30 employees specializes in non-voice BPO and back office services.

    Notable Project

    P3 Healthcare Solutions provided billing services for a nationwide healthcare company. They worked with doctors to guarantee that the correct bills are sent to the right patients, and that the amounts are correct the first time. The client said that they were impressed with the results of the project.

    “P3 Healthcare Solutions enables our providers to get paid faster, and they make billing consistent and reliable.”      – Founder, Nationwide Healthcare Company
     

  • 88
    Undisclosed
    50 - 249 Employees
    Atlanta GA

    Intelegencia is a non-voice bpo/back office services company. Established in 2009, the team specializes in non-voice bpo/back office services, cloud consulting & SI, and marketing strategy. Their midsize company is Atlanta, Georgia-based.

    Notable Project

    Intelegencia has helped a critical messaging services provider migrate their app code to AWS. Taking over from a previous vendor, the team has also handled the company’s DevOps and maintenance needs. 

    “We’ve truly integrated them into our processes; we consider them a part of our family.”

  • 89
    $1,000+
    250 - 999 Employees
    Udaipur India

    Fusion Business Solutions Pvt Ltd is an outsourcing and offshoring company with over 300 employees founded in Udaipur, India. Founded in 2006, they work with mid-market and small businesses in the business services industry, among others, to provide non-voice BPO and back-office services. 

    Industries
    Notable Project

    Together with an industrial chemical distributor, Fusion Business Solutions Pvt Ltd delivered an e-commerce website and is in the midst of a WordPress website development. The client is pleased by their attention to detail and responsiveness. 

    "They quickly respond to changes or any idea that we have that goes in a different direction. They meet deadlines. I’m never waiting on them to get something done." – Digital Marketing Specialist, Industrial Chemical Distributor

     

  • 90
    $1,000+
    50 - 249 Employees
    Portland OR

      TechSpeed Inc. is a data outsourcing company based in Portland, Ore. and founded in 2002. Their team of over 100 employees specialize in A.I./machine learning support, non-voice BPO, market research, and web development for small business and mid-market firms.

    Clients
    Griflan Design
    Pacific Field Services
    ABC
    Industries
    Notable Project

    TechSpeed LLC performed data collection for a healthcare research agency. They used their data mining skills to aggregate information relating to a global research study on pain. The report they compiled based on this information allowed the client to refine their research parameters and to gain much-needed expertise in that subject area. 

    “TechSpeed is our go-to partner for data mining. We highly recommend them.” – Partner, Healthcare Market Research Agency
     

Tell us about your project
NEED HELP SELECTING A COMPANY?

Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

TELL US ABOUT YOUR PROJECT