Looking for a top non-voice BPO service?

Back office tasks such as accounting, IT services, regulatory compliance, record maintenance, and clearances are essential for businesses but can be time-consuming. Getting help from an external third-party may make these back office tasks more efficient.

That's why we've created this list of the best back office BPO companies for you to review. Read through company descriptions, former clients, and notable projects to find the best fit for your business. (And, if you want personalized recommendations, tell us about your project.)

List of the Best Back Office BPO Services

  • 121
    $1,000+
    50 - 249 Employees
    Coimbatore India

    Founded in 2007, Login Services is located in Coimbatore, India. Their team of about 50 people provides non-voice BPO/back office services for enterprise, midmarket, and small businesses. Their industries include health care, medical, business, and other services.

    Industries
    Notable Project

    Login Services has and continues to work on a variety of one-off projects that involve transcription services related to financial documents for an audit software company. They have excellent communication and execution skills.

    "Login Services really excel at both communication and execution." –Founder, Audit Software Company

  • Tell us about your project

    NEED HELP SELECTING A COMPANY?

    Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

  • 122
    $10,000+
    250 - 999 Employees
    Mandaluyong Philippines

    Magellan Solutions is a call center and BPO company from Mandaluyong, Philippines with a second office in Brisbane, Calif. It was founded in 2005 and has now grown to a team of 185 employees. Magellan Solution provides both voice and non-voice BPO/back office services. 

    Industries
    Notable Project

    A healthcare firm wanted to improve their customer relations and communicate more efficiently. Magellan Solutions handles inbound and outbound calls for customer service and telemarketing. Their services save the client money and improve their internal efficiency. 

    "They are nice, courteous, patient, and willing to help...There is nothing they need to improve." –Employee, Healthcare Firm

  • 123
    $1,000+
    50 - 249 Employees
    Sugar Land TX

    IdeasUnlimited is a support services provider based in the Philippines. They were founded in 2010 and have 68 employees. They specialize in voice services, HR services, and non-voice BPO for clients in the e-commerce, financial services, and healthcare fields.

    Clients
    iBario
    Ty Wilson Law
    CloserIQ
    Industries
    Notable Project

    IdeasUnlimited provided recruiting assistance for a dietary supplement retailer. They assisted in the process of recruiting new customer service agents for the client. The client was very happy with the partnership and said that the streamlining of the hiring process saved them time and money. 

    “They’re very responsive. If we request a new agent or have an urgent question, they address the need quickly. I really appreciate their speed.” – COO, Dietary Supplements Retailer
     

  • 124
    $1,000+
    10 - 49 Employees
    Dhaka Bangladesh

    Freelancer Aid is a marketing firm founded in Dhaka, Bangladesh in 2016 with fewer than 50 members. They specialize in back-office services, market research, and email marketing solutions for clients in the industries of advertising, business services, and IT.

    Clients
    Surfly
    The Farm Soho
    Zeromortgage
    Industries
    Notable Project

    Freelancer Aid provided data entry solutions for a capital markets company. The company needed to find clients, with the goal of over 1000. Freelancer Aid created a database that serves as an invaluable component of the business.

    “Helped create an invaluable database of potential Clients for us.” - VP, Capital Markets Company

  • 125
    $250,000+
    250 - 999 Employees
    Miramar FL

    Arise is a business process outsourcing company headquartered in Miramar, Florida, with offices in Atlanta, Orlando, and Canada. Established in 1994, they have a team of about 2,000 that provides both voice and non-voice BPO/back office services.

    Industries
    Notable Project

    Arise handles the outbound marketing, consisting mainly of calling services for a business manufacturing company that was looking for the right company to improve their business processes.

    "They are helpful...It's been a very good experience." — Sales Manager, Manufacturing Company

  • 126
    $1,000+
    50 - 249 Employees
    Charlotte NC

    Datascribe LPO is a legal services and solutions provider based in Charlotte, NC with satellite offices in Whitby, Canada, and Bangalore, India. Founded in 2005, Datascribe and its sole proprietor provide non-voice BPO/back office services and voice/call center services to attorneys and law firms in the USA, Canada, and India.

    Industries
    Notable Project

    Datascribe assisted a healthcare provider with medical processing services. Their work resulted in a 10% decrease in employee workload and client savings of $600 per month. Having introduced more systems, Datascribe also provides the client more accuracy in medical billings.

    "They compare well to others" - Manager, Healthcare Provider

  • 127
    $250,000+
    1,000 - 9,999 Employees
    București Romania

    Conectys is a București, Romania-based call center. The large team offers voice services, non-voice bpo/back office services, and enterprise app modernization and was launched in 2004.

    Industries
    Notable Project

    An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line.

    "They provide frequent and proactive communication."

  • 128
    $1,000+
    10 - 49 Employees
    Montréal Canada

    Noodesk, a non-voice bpo/back office services company, was founded in 2020. The small Montréal, Canada-based team focuses on non-voice bpo/back office services, marketing strategy, accounting, contract manufacturing, and more.

    Notable Project

    Noodesk provides social media and PPC services for a consulting company. The team was tasked with curating PPC campaigns and establishing a strong social media presence for the client. 

    "The most impressive thing about them is their flexibility, availability, open line of communication."

  • 129
    $5,000+
    10 - 49 Employees
    The Woodlands TX

    Red Design Systems - Design Solutions is a digital agency based in Spring, Texas with more than 10 employees. They have provided back-office services, web development, and business consulting solutions since their founding in 2007. They mainly work with enterprises.

    Clients
    Longboards USA
    Techcetera
    La Guapa Sportswear
    Industries
    Notable Project

    Red Design Systems - Design Solutions designed a mobile and web app for a fintech startup. The startup needed a professional site that had mobile functionality. The startup was satisfied with the resulting app.

    “We were so impressed that we also hired them to execute a Google Ads campaign with a custom landing page, which they executed excellently.” - CEO, Fintech Startup

  • 130
    $1,000+
    50 - 249 Employees
    London United Kingdom

    Commversion UK is a  live chat service firm that provides conversion optimization and back office services to their small business, mid-market, and enterprise clients in the real estate, hospitality and leisure, and automotive industries. Their London office is made up of 250 employees.

    Clients
    Ascot
    Douglas & Gordon
    Chancellors
    Industries
    Notable Project

    Commversion UK recently worked on live chat support for a coworking website. They gave 24/7 live chat support to that client. The client’s goal was to provide potential customers with support by have a system answer questions about the properties. Commversion created a chat designed to answer all questions any time of day; the client was please with the project outcome.

    “The chats provide exceptional grammar, language, patience, and information, and many of them have resulted in clients.” - Founder, Co-Working Site

  • 131
    $1,000+
    50 - 249 Employees
    West Chester OH

    Founded in 2001, Srisys Inc is an IT consulting and software development firm. Srisys Inc’s 65 employees can be found in its West Chester, Ohio headquarters or its additional offices in Cincinnati, Ohio and India. Srisys Inc provides voice/call center services, BPO and back office services, and HR consulting and outsourcing to the government and consumer and financial services companies.  

    Clients
    Cincinnati Parks
    Defense Finance and Accounting Service
    Elegant Nail & Beauty Supply
    Industries
    Notable Project

    Srisys Inc worked with a healthcare company to implement a back office, data entry service. The service allows the company's medical professionals to spend more time focusing on their duties, rather than worrying about patient files.

    “Their [Srisys Inc’s] customer service is a huge strength of theirs. It is number one.” — Employee, Healthcare Company

  • 132
    $1,000+
    50 - 249 Employees
    Salt Lake City UT

    myworkers is an outsourcing company located in Salt Lake City and founded in 2014. They have between 50 and 249 staff experienced with SMM, customer support, digital marketing, inbound and outbound sales, e-commerce, web design and development, and bookkeeping. They work primarily with small and midmarket companies in e-commerce, IT, and media.

    Clients
    UT Cakes
    Hopkins Dentistry
    Industries
    Notable Project

    myworkers built an e-commerce website on Squarespace for a bakery. Their role expanded to provide two virtual assistants: one managed the website while the other worked on marketing and advertising. The e-commerce site doubled the client's revenue within one year.

    “Before we had a website, we simply sold cakes on Instagram which was tough. Now, with the website that Jose built us, we have an easy way to collect payment and attract new clients. It has helped us nearly double our revenue over the past year.” – Co-Founder, Bakery

  • 133
    Undisclosed
    250 - 999 Employees
    Cape Town South Africa

    Mango5 is a BPO Outsource Center based in Cape Town, South Africa. The Center, founded in 2005, has more than 250 employees who provide voice, non-voice BPO/back office, and direct marketing services to various companies. 

    Clients
    Talent:Inc.
    Cell C
    Tracker
    Notable Project

    Mango5 was hired by a Career Services Company to provide customer service and sales services for its international customers. As a result of this engagement, the Company has seen significant increase in activity level and conversion rates. The Company has since expanded the outsourced team from Mango5 from three to about 20.

    "They have matched, and exceeded at points, the customer level satisfaction that our customer service team in the US achieves." - SVP, Career Services Company

  • 134
    $1,000+
    50 - 249 Employees
    Jaipur India

    DeskMoz is a BPO company based in Jaipur, India. Founded in 2005, their team of approximately 100 employees provides non-voice BPO and back office services.

    Industries
    Notable Project

    DeskMoz developed a powerful digital solution for their IT services client. They designed a fully tailored product based on their client’s unique needs and specifications, garnering positive reviews as a result.

    "They’ve increased our overall operating efficiency and significantly decreased our overall workload." – Project Manager, IT services Company

  • 135
    $1,000+
    50 - 249 Employees

    Direct TPV is a third party verification company that specializes in BPO and voice services. With over 50 employees, the team works with various industries such as business & financial services and telecommunications. 

    Industries
    Notable Project

    Direct TPV has provided customer verification for a business services company for the past three years. The client says that their cost and quality of work are extremely strong. 

    "They save us about $70 per month." —Business Development Executive, Business Services Company

  • 136
    $1,000+
    10 - 49 Employees
    Devon United Kingdom

    Avirtual is a virtual assistant provider based in Exeter, UK with another location in South Africa. Started in 2014, the team of nearly 40 specializes in both voice services and non-voice business process outsourcing and back-office services.

    Clients
    Whatever Mobile
    Hummingbird Cancer Center
    BabyGroup
    ITB
    Industries
    Notable Project

    Avirtual provided a wide range of administrative tasks to help a company streamline their internal operations. The team’s provided virtual assistant helps with accounting, social networking, and internal and external communication efforts.

    "Their strengths are their quality of service, dedication, and honesty. They have saved us a great deal of work and money." — Finance Director, Business Services Company

  • 137
    $1,000+
    2 - 9 Employees
    WALNUT CA

    Support Hero is an advanced knowledge system company based in Walnut, Calif. Founded in 2016, their team of 10 serves clients in the consumer products and financial services sectors. Their main service is business process outsourcing.

    “It's a good back office service and one of the most complete on the market.”-Human Resources Manager, Consumer Products Company

    Clients
    Lucius Q
    Get Transfer
    Kissmetrics
    Agorapulse
    Industries
    Notable Project

    Support Hero provided outsourced administrative tasks for a consumer products company. The team worked with orders, emails, and other tasks as needed. They were available around the clock and saved their client both time and money.

     

  • 138
    $1,000+
    10 - 49 Employees
    Banbury United Kingdom

    Oneresource Virtual Assistants Ltd is a virtual assistant services company based in Banbury, U.K. The company, founded in 2009, has a core team of around ten that provides, among others, non-voice BPO/back office services, marketing strategy and bookkeeping services to small companies.

    Clients
    James's Place Wealth Management
    Notable Project

    A wealth management company hired Onesource Virtual Assistants Ltd to provide virtual assistants who would be sourcing new leads. The engagement grew the company's business without the added administrative work.

    "The value for their time and how they was instantly 'value add' for my business from month one was most impressive." - Financial Adviser, Wealth Management Company

  • 139
    $10,000+
    250 - 999 Employees
    Schaumburg IL

    Ameex Technologies is an Illinois-based CMS (content management system) web development agency with nearly 400 developers on-staff. Since 2007, they've sent their development teams around the globe to assist clients with web, software, and mobile app development needs

    Clients
    LiveHappy
    Global Atlantic
    Wareflix
    PEI Media
    Notable Project

    Ameex Technologies was involved in the development, design, and maintenance of redesigning a Drupal website for a local government. The client praised Ameex's approach to project management – communication, responsiveness, and results.

    "Working with Ameex Technologies was the best in my 40 years of experience in terms of the interaction between the consultants and my team, their ability to listen, their responsiveness, their communication, and their results." – IT Director, Local Government

  • 140
    $1,000+
    10 - 49 Employees
    Gurugram India

    Growup Technologies is a remote employee service provider based in Gurgaon, India. The company, founded in 2018, has more than 200 employees who provide, among others, non-voice BPO and back office services, HR services, and other digital marketing services to enterprise-level companies.

    Clients
    Vatika Group
    ClearMedi Hospitals
    Bonjour Socks
    Ferns N Petals
    Industries
    Notable Project

    Growup Technologies was hired by a software development company to provide virtual assistant services that include providing application support and addressing customer queries. Within one month of the engagement, the company received good feedback from enterprise customers and saw how quickly the virtual assistants resolved all customers' issues.

    "Overall, we are impressed by the virtual assistants for the work." - Managing Director, software development company 

  • 141
    $25,000+
    50 - 249 Employees
    Barranquilla Colombia

    NativApps is an IT company located in Barranquilla, Colombia. Since 2012, their team of 79 has been specializing in IT staff augmentation and custom software development for mainly midmarket-sized clients in the IT industry. 

    Clients
    Vitale
    Auxis
    Nomo Fomo
    open english
    Industries
    Notable Project

    NativApps fixed a preexisting app for a conservation outreach agency. NativApps fixed the architecture then redesigned the iOS application on the React Native platform. Feedback has been overwhelmingly positive. 

    "They truly listened to our concerns, ideas, and suggestions. They also were able to provide innovative solutions."–Founder and Director, Conservation Outreach Agency

  • 142
    $10,000+
    250 - 999 Employees
    Warszawa Poland

    Cyclad International, a non-voice bpo/back office services company, is based in Warszawa, Poland; Villeneuve-Loubet, France and Casablanca, Morocco. The agency focuses on non-voice bpo/back office services, HR services, e-commerce development, mobile app development, and more and has a midsize team.The agency was founded in 2007.

    Industries
    Notable Project

    An IT services company hired Cyclad International for web development. They were responsible for building a website that reflects the company’s services to reach the customers.

    "The delivery was on time."

  • 143
    $1,000+
    50 - 249 Employees
    Calgary Canada

    SureCall is a call service agency headquartered in Calgary, Canada, with an office in Denver. Since 1982, their team of fewer than 250 has offered voice and non-voice BPO/back-office services to clients ranging from small businesses to enterprises. Call center services include answering, telemarketing, and other inbound services. Their BPO services focus on customer service, data entry & processing, and other back-office services.

    Clients
    Sofina Foods Inc.
    Industries
    Notable Project

    SureCall offers their call center services to a food processing company. SureCall handles the customers' inquiries, concerns, and complaints, and are knowledgeable enough to answer the questions directed to them. Surecall integrated calls from various media into one reporting platform.

    "They’re knowledgeable, responsive, and open to new ideas. We have an annual check-in with their team and always find that they’re very productive in connecting with consumers. Of course, there were a few things we needed to fine-tune in our first year, but that happened quickly. Our team felt a strong sense of urgency and mobilization from them. " - Senior Director, Food Processing Company

  • 144
    Undisclosed
    10 - 49 Employees
    King of Prussia PA

    Specialty Answering Service is a call center outsourcing firm based in King of Prussia, Penn. Founded in 1985, they have about 30 employees and work with a national network of freelance customer support specialists. Their services consist of voice customer support and non-voice business process outsourcing.

    Clients
    Bausch+Lomb
    Fujitec
    Colwell Banker
    Notable Project

    Specialty Answering Service serves as a dispatch and management center for a produce distributor. The client has an extensive range of end-clients and delivery providers that requires considerable monitoring and attention to detail. By migrating their dispatch to Specialty Answering Service, the client saved about 520 labor hours per month with comparable outcomes.

    "Their strength is professional handling of calls and increased knowledge of our business, customer service is easy to work with and courteous. Things have run smoothly so far." — Manager, Food Producer

  • 145
    $1,000+
    2 - 9 Employees
    Las Vegas NV

    Reps Direct is a back-office service provider headquartered in Las Vegas, Nevada. Founded in 2015, their team of 7–8 employees assists small to mid-sized clients with their daily administrative and customer support operations. Over 70% of the clients they serve are e-commerce businesses, and they specialize in answering services, order processing, and inbound appointment scheduling.

    Industries
    Notable Project

    Reps Direct provides customer support for an online dating website. They provided a single point of contact who handles subscription management, refunds, and cancellations during weekday business hours. Their work has largely alleviated the client's administrative burden.

    "Customer service was my least favorite part of the business and now I don't have to worry about it." — Owner, Dating Website

  • 146
    $1,000+
    2 - 9 Employees
    New York NY

    Leadroot is a New York-based lead generation company. Founded in 2017 with an additional office in the Philippines, the small team of less than 10 provides BPO services, voice services, email marketing, direct marketing, and marketing strategy for its small business and midmarket clients. 

    Clients
    FatCat
    Woodpecker
    Industries
    Notable Project

    A legal document automation platform hired Leadroot to refine its marketing strategy and identify its target customers for outreach efforts. They researched and identified target customers, which has resulted in high engagement and conversion rates. 

    "Thanks to Leadroot, and the super targeted leads we’ve been getting, we’re getting 50-60% email open rates and even 10% conversion rates from initial cold-outreach email or call to qualified opportunity. " – Manager, Legal Document Automation Platform

  • 148
    $5,000+
    10 - 49 Employees
    Boston MA

    ComputerSupport is an IT services firm headquartered in Boston with another office in Bucharest, Romania. It was founded in 2006 and now has a team of 37 that provides IT managed services, cloud consulting & SI, IT strategy consulting, and non-voice BPO/back office services. 

    Clients
    LLM Capital Partners
    Ascent Engineering
    The Davis Companies
    SCS Energy
    Notable Project

    A medical billing company wanted to find a long-term partner to outsource all their IT work. ComputerSupport provides ongoing support to the helpdesk, maintains their infrastructure, procure new technologies, and manage security and backups.

    "Our network downtime is minuscule. If it's down, it's scheduled for regular maintenance. We're very lucky, but we're also very proactive with things...Proactive is a good word to describe them." — MIS Director, Medical Billing Company

  • 149
    Undisclosed
    1,000 - 9,999 Employees
    Haerbin Shi China

    Synjones is a data entry and software development company founded in 1988. Headquartered in Harbin, China, the team of 17 employees specializes in non-voice BPO/back office services. The industries they focus on are financial services, government, healthcare, and medical. 

    Clients
    Annual Best Employers in China (2011)
    Industries
    Notable Project

    Synjones helped a global Chinese bank manage its customs declarations. They coordinated with customs to procure declarations, record information, and mail the information out.

    “The one thing that really stands out is the strong sense of responsibility shown by all of Synjonesoft's employees.” – Principal of Purchasing, Global Chinese Bank

  • 150
    $1,000+
    50 - 249 Employees
    Bangalore India

    Data Entry Outsourced is a data management firm founded in 2004 in Bangalore, India. With a team of more than 50 employees, Data Entry Outsourced provides non-voice BPO/back office services and voice/call center services to clients across the globe.

    Industries
    Notable Project

    Data Entry Outsourced assisted a business firm with data retrieval for information on the client's work. Their work has cut the client's staff's workload almost in half, saving nearly $150,000 each month.

    "They add success to our company." — CEO, Business Firm

Tell us about your project
NEED HELP SELECTING A COMPANY?

Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

TELL US ABOUT YOUR PROJECT