Looking for a top non-voice BPO service?

Back office tasks such as accounting, IT services, regulatory compliance, record maintenance, and clearances are essential for businesses but can be time-consuming. Getting help from an external third-party may make these back office tasks more efficient.

That's why we've created this list of the best back office BPO companies for you to review. Read through company descriptions, former clients, and notable projects to find the best fit for your business. (And, if you want personalized recommendations, tell us about your project.)

List of the Best Back Office BPO Services

  • 211
    $1,000+
    50 - 249 Employees
    Lawrenceville GA

    iScribed is a business process outsourcing firm based in Lawrenceville, Ga. Established in 2013, they have 2 employees. Their full range of services includes transcription, translation, and written content creation.

    Industries
    Notable Project

    iScribed provided proofreading services for a media firm in Texas. The client needed detailed editing and review to ensure they maintain their industry position, and found iScribed's transcription agents especially competent. They especially appreciated iScribed's competitive prices and quick execution of submitted tasks.

    "I truly believe they are all competent and I have no problems trusting them with my data." — Owner, Media Company

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  • 212
    Undisclosed
    1,000 - 9,999 Employees
    Houston TX

    Cyfuture BPO is a business process outsourcing unit based in Houston, with offices in Tiverton, UK and India. Founded in 2004, Cyfuture BPO's team of 16 provides non-voice BPO/back office services, voice services, and HR consulting/outsourcing.

    Clients
    Facebook
    Unicef
    Tata
    Bharat Petroleum
    Industries
    Notable Project

    Cyfuture BPO was hired by an IT firm to supply data entry capabilities, which is able to be especially efficient because Cyfuture BPO has extensive knowledge of the client's back servers.

    "I have never had one issue. The prices are great and there is never a bad thing to be said about what they do and what they offer...Cyfuture is the best at what they do." — Manager, IT Firm

  • 213
    $1,000+
    250 - 999 Employees
    Austin TX
    Consero is a non-voice bpo/back office services company headquartered in Austin, Texas; Boston, Massachusetts and Bengaluru, India. The midsize team specializes in non-voice bpo/back office services and voice services and was founded in 2006.
    Industries
  • 214
    $1,000+
    50 - 249 Employees
    Makati Philippines

    MCVO Talent Outsourcing Services is a BPO offshore company headquartered in Makati City, Philippines. The team of more than 100 employees also works from Deerfield Ill. Founded in 2017, they serve mostly small business clients in financial services. Services include accounting, non-voice BPO, PPC, and more.

    Clients
    TWA Photographic Artists
    Wilson Sarkis Photography
    Spincar
    Simply Studio
    Industries
    Notable Project

    MCVO Talent Outsourcing Services provides photo editing services for a photography company. They've edited photos for 232 events.

    "It’s been very successful because the turnaround time is amazing." – Owner, Photography Business

  • 215
    $10,000+
    50 - 249 Employees
    Brooklyn NY

    Nisos Technologies is a digital innovation lab headquartered in Navi Mumbai, India with an office in Brooklyn, NY. Founded in 2012 and currently employing around 25 professionals, Nisos works primarily with small businesses in the health care and medical industries. The team specializes in web development and mobile app development services.

    Clients
    Amazon
    vFit Technologies
    Gigaspaces
    Mt Sinai Hospitals
    Industries
    Notable Project

    Nisos worked with an organic grocery store in developing a website and mobile app that aims to provide store inventory in real time. Nisos provided hours of free consultations and provided innovative solutions throughout the project.

    "Nisos Technologies was knowledgeable and very quick to respond." - CEO, Organic Grocery

  • 216
    $10,000+
    50 - 249 Employees
    Casablanca Morocco

    ACTIVE PROFILE is an IT staff augmentation company in Casablanca, Morocco. The small company was launched in 2015. Their services include IT staff augmentation, web development, custom software development, e-commerce development, and more.

    Industries
    Notable Project

    QS Dev International develops B2B outgoing sales calls program for an alternative energy supplier. They are responsible for marketing the company's electricity and natural gas supply offers.

    "Their flexibility and adaptation to the needs of a constantly evolving activity are impressive."

  • 217
    $1,000+
    10 - 49 Employees
    Birmingham United Kingdom

    Virtalent, founded in 2014, is a company that offers virtual assistance. The company is headquartered in Birmingham, United Kingdom, and has a team of 11 employees who mostly provide non-voice BPO/back office services, but also provide voice services. The businesses they work with represent a variety of industries including the advertising & marketing, consumer products & services, hospitality & leisure, and legal services industries.
     

    Clients
    Countrywide
    Mills & Reeve
    Marco’s
    Industries
    Notable Project

    Virtalent provided administrative assistance to a consulting company. The client’s business was growing, but their administrative processes could not keep up with their growth. Additionally, the client needed support with reporting, hiring, invoicing, and consultant on and off-boarding.Since working with the company, the client has a reduced admin burden and has been able to focus more on work.
     

  • 218
    $1,000+
    250 - 999 Employees
    Ahmedabad India

    Hi-Tech BPO is a BPO company founded in 1992. Based in Ahmedabad, India, they have additional offices in Santa Clara, Calif., New York and London. The team of 5 employees specializes in non-voice BPO/Back office services, market research and BI & Big data consulting & SI.

    Clients
    Siemens
    Volkswagen
    Domino's Pizza
    Dow
    Industries
  • 219
    $1,000+
    50 - 249 Employees
    Antipolo Philippines

    2ndOffice is a business process outsourcing firm headquartered in Antipolo City, Philippines. Established in 2012, they have about 100 employees that mostly works in the retail industry. They specialize in both voice and non-voice BPO, including order processing, direct response, and data entry.

    Clients
    Jay Factory
    Influence Tree
    AVID Logistics
    Industries
    Notable Project

    2ndOffice provides seasonal voice support to a business services firm. The client needs to process a large volume of inbound calls and found it inefficient to bring in temporary employees. They consistently deliver a high level of performance, saving the client thousands monthly on staffing and administrative costs.

    "They are essential to our business." — Marketing Associate, Business Services Firm

  • 221
    $1,000+
    10 - 49 Employees
    Gurgaon India

    Trace Software is an IT firm based in Gurgaon, India. Founded in 20016, their team of around 30 provides UI/UX design, mobile app development, and testing services.

    Clients
    DynaCare
    Rolla Academy
    TattoHarbour
    Medi Resource
    Notable Project

    Trace Software developed a website for an e-learning academy. They built the WordPress website, included my plug-ins, and provided SEO services.

    "The website was great, and they even took the initiative to implement suggested improvements to the website." –Owner, E-Learning Academy

  • 222
    $1,000+
    50 - 249 Employees
    Pasig Philippines

    Optimum Source is an outsourcing agency that's headquartered in Pasig City, Philippines; they also have an office in Cebu City, Philippines. Clients are in a range of sectors including IT, manufacturing, and media. Services include HR consulting and outsourcing, voice services, and non-voice BPO and back office services.

    Clients
    ASX
    FTSE
    Nasdaq
    Fortune 500
    Industries
    Notable Project

    Optimum Source Inc. managed a manufacturing company's data security services. They worked more efficiently than the client's in-house back office personnel. Outsourcing saved the company $2,000 per month. 

    "The pros are that they are a bonded company protecting information. They are a company that has complete expertise in this functional area of business." — Senior Sales Manager, Manufacturing Company 

  • 223
    $1,000+
    50 - 249 Employees
    Cebu City Philippines

    A leading global BPO company with 45 employees, Staff Outsourcing Solutions embodies the principles of customer advocacy and efficiency. The company is based out of Cebu City, Philippines and collaborates with clients across industries from consumer products, financial services, healthcare, and retail to telecommunications. Founded in 2011, Staff Outsourcing Solutions specializes in voice services, non-voice BPO/back office services, and HR consulting.

    Industries
    Notable Project

    Staff Outsourcing Solutions provided answering services and customer support to an IT firm. The company placed orders and handled the firm's customers' needs. The firm's customer satisfaction rate has risen over 25% as a result of the partnership with Staff Outsourcing Solutions. 

    "Staff Outsourcing Solutions gives us the quick responses we need." – Owner, IT Firm 

  • 224
    $1,000+
    50 - 249 Employees
    Knoxville TN

    Located in Knoxville, Tenn., Taskforce BPO is a veteran-owned company that provides clients of all sizes with labor solutions. Made up of 90 employees, the company specializes in voice services and non-voice BPO/back office services. Taskforce BPO was founded in 2015 and predominantly serves clients in the healthcare, financial services, business services, and retail industries.

    Clients
    Dental Practices
    Primary Care Providers
    Industries
    Notable Project

    Taskforce BPO offered business processes support to a utility services firm. The company provided the firm with data management, projects, telemarketing, appointment setting, and answering services. Taskforce BPO's demonstrated a commitment to deadlines and a keen ability to produce high-quality work. Their efforts make it possible for the firm to save roughly $5000-$8000 each month. 

    "Our firm's experience with Taskforce BPO has been a positive one." – Administrative Manager, Utility Services Firm 

  • 225
    $1,000+
    50 - 249 Employees
    Phoenix AZ

    Pacific Business Services is a call center services company based in Phoenix, Arizona, that was founded in 2013. Their team of 121 that provides voice, non-voice business processing outsourcing (BPO), and transcription services. 

    Industries
    Notable Project

    Pacific Business Services curates inbound calls for a financial services company. Their team develops personalized scripts and phone calls to generate organic interest. Their work allows the company's marketers to dedicate more time to outbound sales calls.

    "We are more efficient. Sales numbers have been up every month." — CEO, Financial Services Company

  • 226
    $50,000+
    250 - 999 Employees
    Plantation FL

    Founded in 1997, Auxis is a nearshoring company that offers managed IT services, accounting, business consulting, and BPO. They have offices in Fort Lauderdale, Fla. and Costa Rica.   

    Clients
    Pepsi-Cola
    Revlon
    Target
    Pandora
    Industries
    Notable Project

    Auxis provided managed IT services to an aviation solutions provider. They ran a 24/7 help desk for users. The team was easy to work with and provided high-quality services. 

    "When problems arise, they’re responsive and helpful." – CTO, Aviation Solutions Company

  • 227
    $10,000+
    50 - 249 Employees
    Buenos Aires Argentina

    LinkSolution is a digital agency based in Buenos Aires, Argentina, and founded in 2007. With over 50 members, they specialize in voice services, IT managed services, and application management and support solutions for small businesses across various industries.

    Clients
    Ford
    Volvo
    Massalin Particulares
    Industries
    Notable Project

    LinkSolution developed a data center inventory system for an oil and energy firm. The goal of the system was to reduce working times overall. The system reduced inventory errors by 80% and hours spent on work by 60%.

    “Once the project was finished, we understood that we had a technological partner for future challenges.” - IT Manager, Oil & Energy Firm

  • 228
    $1,000+
    10,000+ Employees
    El Segundo CA
    Founded in 1999, FPT Software is a software development firm. Their large team is headquartered in El Segundo, California; Hanoi, Vietnam; Tokyo, Japan and Cebu City, Philippines. Their team specializes in custom software development, non-voice bpo/back office services, cloud consulting & SI, IT managed services, and more.
    Industries
  • 229
    Undisclosed
    50 - 249 Employees
    Venetia PA

    Grau & Associates is an association management firm based in Venetia, Pa. Their team of over 50 people offers services in business consulting, HR services, and back-office services. Their business consulting services specializing in association management.

    Clients
    Burnett Group Inc.
    National Job Corp's Association
    Association of Professional Pipeline Surveyors
    Notable Project

    Grau & Associates provided management services for a regional center. The center needed assistance in managing the association as a whole. So far, there have been no complaints, and the center is satisfied with the results.

    “The quality of their work has been excellent.” - President, Regional Center
     

  • 230
    $1,000+
    10 - 49 Employees
    Baramulla India

    Orpiv is a digital marketing agency that has been offering web development, social media marketing, and other digital marketing services to their small business, enterprise, and mid-market clients in the IT, business services, and advertising and marketing industries since 2014. Their 50 employees are based out of their offices in Baramulla, India and Denmark.

    Clients
    Sonic Electronix
    IVHE homes
    HR Legend Italy
    Industries
    Notable Project

    Orpiv recently worked on social media marketing for a professional services company. They provided campaigns to boost customer engagement for that client. Orpiv provided the client with a 12.5% daily growth of followers, which equated to 2,500 to 12,500 after the project.

    “They do what they say! Our sales increased with the efforts they put in our project. They are professional guys and have good understanding of the job.Our experience with them was wonderful. The service we received was great.” – Project Manager, Professional Services Company

  • 231
    $1,000+
    10 - 49 Employees
    Baltimore MD

    RemSource is a consulting and virtual support company located in Baltimore. RemSource was founded in 2009 and maintains a team of 7 that provides non-voice BPO/back office services, bookkeeping, voice services, and business consulting services for small businesses.

    Clients
    AEG Remodeling
    MTM Productions
    Rallegra
    BillingMD
    Industries
    Notable Project

    A small web agency found that they were spending too much time on administrative work instead of the core of their business. RemSource has saved the client time and lets them focus on their work by handling their phone calls, updating records, scheduling meetings, and managing their projects. 

    "I've constantly had customers tell me how professional my assistant is. Plus, it's freed up a lot more time for me to do the things I love and make money." — President, Web Agency

  • 232
    $1,000+
    10 - 49 Employees
    Ahmedabad India

    Atheva Services is an HR company based in Ahmedabad, India with more than 10 employees. Founded in 2020, they specialize in back-office services, HR services, and voice services for small and mid-market firms in the fields of health care and IT.

    Industries
    Notable Project

    Atheva Services provided outsourcing assistance for a medical recruitment firm. The firm was looking to outsource work for their operations. Atheva Services has helped drastically reduce the firm’s lead times.

    “They’re loyal and hardworking. Go out and visit the team.” - Commercial & Operations Director, Medical Recruitment Firm

  • 233
    $1,000+
    2 - 9 Employees
    Kolkata India

    Market research company Tasks Leader was founded in 2021. The small team offers market research, web design, web development, non-voice bpo/back office services, and more. The company is based in Kolkata, India.

    Industries
    Notable Project

    Tasks Leader is commissioned to write content for a freelance digital marketing consultant. The team iterated the creative phase, from brainstorming to final development.

    "I think the understanding was developed quite fast."

  • 234
    Undisclosed
    10 - 49 Employees
    Phoenix AZ

    ReceptionHQ is a voice services and outsourcing firm headquartered in Phoenix, Arizona. Established in 2003, the firm now has just over 50 employees. Most of their services focus on voice call support and operations, including order processing and scheduling appointments.

    Clients
    FlatFeeLandlord
    The Spencer Law Firm
    Kaye Stern Properties
    Industries
    Notable Project

    ReceptionHQ provides answering services for a retail organization in the United States. The client wanted a robust set of tools to enable call direction and processing after an initial greeting, and ReceptionHQ exceeded their standard. Their performance helped the client resolve service issues in a quicker and more efficient manner.

    "It has performed every duty exactly as we needed it to. It is a modern tool for helping business calling needs." — Administrative Director, Retail Firm

  • 235
    Undisclosed
    10 - 49 Employees
    Jaipur India

    Gravita Infotech is a Jaipur, India based web development firm that also specializes in eCommerce development and IT managed services. They have 10 employees and primarily work with enterprise level and midmarket clientele. 

    Clients
    Radiant Glow
    Iconic Residency
    Own a Roof
    Glam Palm
    Notable Project

    A fabric printing startup hired Gravita Infotech to develop their online platform. The client already had software for the platform and the team created the website. The client appreciated their responsiveness throughout the development process.

    "Gravita Infotech has just really been on top of it, and they've been very helpful. " — Founder, Fabric Printing Startup

  • 236
    $1,000+
    10 - 49 Employees
    Muskegon MI
    LongerDays is a non-voice bpo/back office services company. Their small team is in Muskegon, Michigan and specializes in non-voice bpo/back office services and voice services. The firm was founded in 2010.
    Industries
  • 237
    $25,000+
    50 - 249 Employees
    Kuala Lumpur Malaysia

    Canaan Communication & Technologies Sdn Bhd is a BPO firm in Kula Lumpur, Malaysia. They have a team of around 15 employees and were founded in 2016. They provide non-voice BPO & back-office services, voice services, and corporate training for small businesses. 

    Clients
    Socar
    redCONTACT Sdn Bhd
    Tune Talk Sdn Bhd
    Industries
    Notable Project

    Canaan Communication & Technologies Sdn Bhd works on data entry services for a food production company looking to digitize their consumer data. They also perform cold-calling efforts using an existing script. Their services have satisfied the client, aiding their efforts to bring in new business. 

    "We’re open with each other, and I can tell them whenever something’s in need of refinement." – Senior Careline Manager, Food Production Company

  • 238
    $1,000+
    50 - 249 Employees
    Talatona Angola

    Leverage Contact Center is a customer service company in Luanda, Angola. Founded in 2018, they have about 16 employees that serve mostly midmarket clients in the consumer products, telecommunications, and supply chain sectors. Services include voice services, back-office services, and air freight. 

    Clients
    Nuvibrands
    LMC
    Industries
    Notable Project

    Leverage Contact Center provided voice services for a home goods retailer. They contact 30–50 people a day, handling sales pitching for the client's products. Their efforts have doubled the client's figures. 

    "It’s very effective. Their team has a lot of experience in contact centers." –CEO, Home Goods Retailer

  • 239
    $1,000+
    2 - 9 Employees
    Boralesgamuwa Sri Lanka

    Actuals Lanka (Pvt) Ltd is a financial firm based in Maharagama, Sri Lanka with more than two professionals. They have offered accounting, voice services, and back-office services since their founding in 2018.

    Notable Project

    Actuals Lanka (Pvt) Ltd developed a database solution for a tourism firm. The firm was originally doing work with receipts manually and needed to automate the process. The firm is happy to work with Actuals Lanka (Pvt) Ltd.

    “They gave us what we wanted and told us to call them if we need anything.” - CEO, Tourism Firm

  • 240
    $25,000+
    50 - 249 Employees
    Washington DC

    Salaria Group is a business agency founded in 2018 in Washington, DC. Their team of over 50 provides market research, marketing strategy, and business consulting solutions to small businesses in the fields of business services and consumer products.

    Clients
    RenewAge Energy Solutions
    Industries
    Notable Project

    Salaria Group provided market research solutions for an energy management solutions company. The goal of the company was to grow sales. Salaria Group’s solutions did end up improving the sales of the company.

    “They are a young company and do sales development in a way I’ve never seen it done before.” - CEO, Energy Management Solutions Company

Tell us about your project
NEED HELP SELECTING A COMPANY?

Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

TELL US ABOUT YOUR PROJECT