Top 100 Back Office BPO Companies

iScribed provided proofreading services for a media firm in Texas. The client needed detailed editing and review to ensure they maintain their industry position, and found iScribed's transcription agents especially competent. They especially appreciated iScribed's competitive prices and quick execution of submitted tasks.

"I truly believe they are all competent and I have no problems trusting them with my data." — Owner, Media Company

Cyfuture BPO was hired by an IT firm to supply data entry capabilities, which is able to be especially efficient because Cyfuture BPO has extensive knowledge of the client's back servers.

"I have never had one issue. The prices are great and there is never a bad thing to be said about what they do and what they offer...Cyfuture is the best at what they do." — Manager, IT Firm

MCVO Talent Outsourcing Services provides photo editing services for a photography company. They've edited photos for 232 events.

"It’s been very successful because the turnaround time is amazing." – Owner, Photography Business

Nisos worked with an organic grocery store in developing a website and mobile app that aims to provide store inventory in real time. Nisos provided hours of free consultations and provided innovative solutions throughout the project.

"Nisos Technologies was knowledgeable and very quick to respond." - CEO, Organic Grocery

QS Dev International develops B2B outgoing sales calls program for an alternative energy supplier. They are responsible for marketing the company's electricity and natural gas supply offers.

"Their flexibility and adaptation to the needs of a constantly evolving activity are impressive."

Virtalent provided administrative assistance to a consulting company. The client’s business was growing, but their administrative processes could not keep up with their growth. Additionally, the client needed support with reporting, hiring, invoicing, and consultant on and off-boarding.Since working with the company, the client has a reduced admin burden and has been able to focus more on work.
 

2ndOffice provides seasonal voice support to a business services firm. The client needs to process a large volume of inbound calls and found it inefficient to bring in temporary employees. They consistently deliver a high level of performance, saving the client thousands monthly on staffing and administrative costs.

"They are essential to our business." — Marketing Associate, Business Services Firm

Telelink provided call center services to a moose incident reporting nonprofit. The team answered, recorded, and reported calls with details about moose sightings and incidents. Their availability, warm nature, and flexibility made them stand out.

"I’ve called in to the number a few times myself, and the person who answers the phone is always very welcoming, pleasant, and knowledgeable. I can’t say anything bad about them." — Chairperson, Moose Incident Reporting Nonprofit

Trace Software developed a website for an e-learning academy. They built the WordPress website, included my plug-ins, and provided SEO services.

"The website was great, and they even took the initiative to implement suggested improvements to the website." –Owner, E-Learning Academy

Optimum Source Inc. managed a manufacturing company's data security services. They worked more efficiently than the client's in-house back office personnel. Outsourcing saved the company $2,000 per month. 

"The pros are that they are a bonded company protecting information. They are a company that has complete expertise in this functional area of business." — Senior Sales Manager, Manufacturing Company 

Staff Outsourcing Solutions provided answering services and customer support to an IT firm. The company placed orders and handled the firm's customers' needs. The firm's customer satisfaction rate has risen over 25% as a result of the partnership with Staff Outsourcing Solutions. 

"Staff Outsourcing Solutions gives us the quick responses we need." – Owner, IT Firm 

Taskforce BPO offered business processes support to a utility services firm. The company provided the firm with data management, projects, telemarketing, appointment setting, and answering services. Taskforce BPO's demonstrated a commitment to deadlines and a keen ability to produce high-quality work. Their efforts make it possible for the firm to save roughly $5000-$8000 each month. 

"Our firm's experience with Taskforce BPO has been a positive one." – Administrative Manager, Utility Services Firm 

Pacific Business Services curates inbound calls for a financial services company. Their team develops personalized scripts and phone calls to generate organic interest. Their work allows the company's marketers to dedicate more time to outbound sales calls.

"We are more efficient. Sales numbers have been up every month." — CEO, Financial Services Company

Auxis provided managed IT services to an aviation solutions provider. They ran a 24/7 help desk for users. The team was easy to work with and provided high-quality services. 

"When problems arise, they’re responsive and helpful." – CTO, Aviation Solutions Company

LinkSolution developed a data center inventory system for an oil and energy firm. The goal of the system was to reduce working times overall. The system reduced inventory errors by 80% and hours spent on work by 60%.

“Once the project was finished, we understood that we had a technological partner for future challenges.” - IT Manager, Oil & Energy Firm

Grau & Associates provided management services for a regional center. The center needed assistance in managing the association as a whole. So far, there have been no complaints, and the center is satisfied with the results.

“The quality of their work has been excellent.” - President, Regional Center
 

Orpiv recently worked on social media marketing for a professional services company. They provided campaigns to boost customer engagement for that client. Orpiv provided the client with a 12.5% daily growth of followers, which equated to 2,500 to 12,500 after the project.

“They do what they say! Our sales increased with the efforts they put in our project. They are professional guys and have good understanding of the job.Our experience with them was wonderful. The service we received was great.” – Project Manager, Professional Services Company

A small web agency found that they were spending too much time on administrative work instead of the core of their business. RemSource has saved the client time and lets them focus on their work by handling their phone calls, updating records, scheduling meetings, and managing their projects. 

"I've constantly had customers tell me how professional my assistant is. Plus, it's freed up a lot more time for me to do the things I love and make money." — President, Web Agency

Atheva Services provided outsourcing assistance for a medical recruitment firm. The firm was looking to outsource work for their operations. Atheva Services has helped drastically reduce the firm’s lead times.

“They’re loyal and hardworking. Go out and visit the team.” - Commercial & Operations Director, Medical Recruitment Firm

Tasks Leader is commissioned to write content for a freelance digital marketing consultant. The team iterated the creative phase, from brainstorming to final development.

"I think the understanding was developed quite fast."

ReceptionHQ provides answering services for a retail organization in the United States. The client wanted a robust set of tools to enable call direction and processing after an initial greeting, and ReceptionHQ exceeded their standard. Their performance helped the client resolve service issues in a quicker and more efficient manner.

"It has performed every duty exactly as we needed it to. It is a modern tool for helping business calling needs." — Administrative Director, Retail Firm

A fabric printing startup hired Gravita Infotech to develop their online platform. The client already had software for the platform and the team created the website. The client appreciated their responsiveness throughout the development process.

"Gravita Infotech has just really been on top of it, and they've been very helpful. " — Founder, Fabric Printing Startup

Canaan Communication & Technologies Sdn Bhd works on data entry services for a food production company looking to digitize their consumer data. They also perform cold-calling efforts using an existing script. Their services have satisfied the client, aiding their efforts to bring in new business. 

"We’re open with each other, and I can tell them whenever something’s in need of refinement." – Senior Careline Manager, Food Production Company

Leverage Contact Center provided voice services for a home goods retailer. They contact 30–50 people a day, handling sales pitching for the client's products. Their efforts have doubled the client's figures. 

"It’s very effective. Their team has a lot of experience in contact centers." –CEO, Home Goods Retailer

Actuals Lanka (Pvt) Ltd developed a database solution for a tourism firm. The firm was originally doing work with receipts manually and needed to automate the process. The firm is happy to work with Actuals Lanka (Pvt) Ltd.

“They gave us what we wanted and told us to call them if we need anything.” - CEO, Tourism Firm

Salaria Group provided market research solutions for an energy management solutions company. The goal of the company was to grow sales. Salaria Group’s solutions did end up improving the sales of the company.

“They are a young company and do sales development in a way I’ve never seen it done before.” - CEO, Energy Management Solutions Company